-
July 2024 by Whitney Gray
Good value, but the selection can vary.
-
July 2024 by Too Too
Though I didn’t buy anything, it was amazing to see “ No” long lines. The staff was attentive and working the floor. Item were placed neatly. There were quite a few pieces of nice furniture!! The neatest Ross I’ve been to in years!
-
July 2024 by Kazi Ahmed
Sunday around 2pm on the 23rd June, We decided to buy a sofa bench. We spoke with a male store associate who was working in the section, he agreed to help with loading if the store manager permits.
After completing checking out, I requested the cashier to call someone to assist with loading and right away she said "We don't have anyone to load". The store manager was standing right next to her. I asked them that " you don't have a shopping cart that can be taken out of the door and you don't have any one to assist with loading, then why are you selling these large items?", they both went "you can bring your car to the front and load yourself" as if I can bring my car into the store. When my wife pointed out that the employee we spoke with was waiting by the door to assist, the store manager looked at him and waved her hand to walk away and he just trolled away.
* Customer service is horrible.
* If the store manager treats customers like this then the associates will just amplify.
* The wrong personality has been assigned to be a store manager here.
* They should stop selling large and heavy items when they can't provide any means to take it to a vehicle and assist with loading.
-
June 2024 by Azimuddin Shams
The floors are dirty. There's clothes scattered everywhere. You get lost and there's random things in random places that shouldn't be, but overall it's okay.
-
May 2024 by Debra Jackson
Was okay we brought multiple items
-
May 2024 by Enesse Reviews
Good finds every time I visit.
-
May 2024 by Renewed Praise Divine
My place to shop, great deals.
-
May 2024 by Chris Spivey
40+ people in line and they have 2 cashiers working
-
April 2024 by Carol Rose
Great experience! Great variety!
Thanks Gloria for your care and help.
-
April 2024 by Anitra Thames
The variety of items was plentiful I was very pleased with my purchases, however, the area manager rang out 1 person and then proceeded to go move carts and left an extremely long line of customers with only one cashier ringing. As the line grew I asked the cashier to call for assistance no one showed up.
The area manager then returned to the front to answer a question and begin walking away again with a long line of customers, waiting to make purchases. One woman left her items and walked out. The area manager eventually came to assist, once I called her attention to the line as she attempted to walk away again with over 10 people in line waiting and 1 cashier ringing. Sad customer service, especially from a manager who first hand witnessed the growing line and offered no assistance ?
-
April 2024 by wendy la jarochita Montoya
It was very good, you always find better prices than in other stores, the only thing that made me sad was that yesterday it was empty of handbags and I needed one
-
March 2024 by Sheila Logan
I had things in my buggy but when I got to check out the line was so long I would have been 30 minutes so I just left buggy and all
-
March 2024 by Juan Sorto
This is a great store to find top brand items at clearance prices. If you are on a budget but need good-looking attire and accessories, go right in, and you'll find what you're looking for.
-
March 2024 by Angelica Marquez
Super good
-
February 2024 by Sherlonda Baskin Smith
I missed the sale Ross is always cheap didn't buy anything because I was overwhelmed by the amount of people in the store.