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January 2024 by Samentha Champe
I came here to pick up a prescription for erythromycin eye ointment for my daughter. The pharmacy tech did not even look in the back to check the supply. She told me that the ointment was on back order with the manufacturer, and no one had it in stock. I asked if there was a generic substitute I could use. The pharmacist responded that there was none, and I would have to call my pediatrician to have something else prescribed. I called another Kroger, and they were able to have my prescription filled the same day.
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July 2023 by Gerald H.
I enjoy shopping for groceries at this store and it's very convenient since it's only 5 minutes from my house. But tonight was my only inconvenient experience I've had while getting gas. I didn't get the employee's name because I didn't see her name tag. But the first thing that I noticed was her attitude when I came to the register. She's light skinned, brown eyes, kinda heavy and has long braids. I gave her simple directions and she STILL messed up my order. I bought $35 of gas and planned on paying with a $20 bill and I told her to charge the remaining 15 to my debit card. Idk if she wasn't listening or if she was just distracted by stress on the job. But she ended up charging the whole amount to my card and gave me $8 in change back. It's not a big deal but that's not what I asked for and my account was overdrawn as a result. Hopefully she won't be there long....common sense isn't common l guess
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June 2023 by Ricardo “Zan the Meximan” Melendez -Trueba
Imagine being a costumer for over 20 years and have Kate yell at you and freak your daughter out, because she can’t control her emotions.
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May 2023 by Pamela M.
I went there via Instacart to find that they are remodeling their meat department, which is fine UNTIL...you're looking for a special bran of chicken...TYSON'S!!!!!I asked an employee where I might find it, and he clearly told me it could be ANYWHERE in the store....REALLY? Meaning you're not gonna take the time to look or better yet ask a manager??? I work for tips, and at this point, I want to at least get an answer yes or no. I was not done there... I requested a manager who was nearing her off time However, she went above and beyond to at CHECK the back. She, Nadja, a sweet soul, came back and advised that they did have Tysons in the back but not what the customer requested. At least she took the time even after her shift....this is the ONLY reason I gave 3 stars. The associate working produce was friendly but not helpful at all.
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May 2023 by matt watson
Awesome staff, especially Katie! Extremely nice and fast. I wish I could give her 10 stars
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April 2023 by Aaron C.
This place lately always has empty freezer sections for weeks at a time. The deli counter closes at 7pm apparently on a Monday which I'm sure isn't true it's just poor staffing or people closing it early. It's never stocked with basic items. It gets 2 stars because it's not the worst Kroger but close to it.
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February 2023 by Joyce Tumlin
Love this Kroger Pharmacy and their staff. So nice, friendly and helpful they go out of their way to help you and they make sure you know about your meds and always ask if I have any questions concerning my medications and they always have them filled pretty quickly and ready for pickup.
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January 2023 by Marisa B.
Stay away from the pharmacy. The pharmacists mostly are helpful. Being disabled is difficult in itself. Released from the hospital on 1/5 went to Everson Poiny where all my meds are filled and the tech said I didn't have rx coverage. I was so desperate for the meds I paid their asking price. I found a drug store who said it literally took them a few minutes to put my info in and obtain my drug coverage plan and I have 8 prescriptions filled at 4 each. Now another urgent need was needed on 1/24 and my doctor sent to Kroger on file. The tech again said I had no coverage and refused to put a few minutes in to resolve this. I wound up paying close to $20 instead of $8. When I lived in Rome they didn't have my medicine twice. It was a 90 day rx I had to demand at least 30 and Instead of charging for the 90 with and IOU they charged for 30 and cancelled my prescription. They don't care. Stopped taking Goodrx in order to sell you there plan that sucks and abs does not care about patient care!
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November 2022 by Bethany B.
I've lived in Lawrenceville for 10+ years but within the last 5 of them I've only experienced warm people and great customer service, even while shorthanded. I wish I could remember more names but I do remember Richard helping me tremendously at the self checkout.
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May 2022 by Emily Myers
Had some issues with my pick up order being delayed and then being told the store is closed when I tried to check in. Carlee (I think this is right) helped me immediately and even carried a case of water to my car. Fantastic customer service!
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January 2022 by RS Sorrells
The pharmacy techs are not friendly at all. They always act as if you are a bother when you need a refill. The Kroger pharmacy in Lawrenceville are friendly and will go out of their way to assist. Might switch back to that location.
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December 2021 by Nikki B.
I just have to say the new manager has an awesome attitude! I'm sure with all the pressure they have their moments and sometimes days but I really have to say she and some of the employees there are really a breath of fresh air. We travel past our closest Kroger to come here. I really should've given t a Christmas gift now that I think about it but will bring a thank you card next time I head over...
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September 2021 by Badri
Um this place is literally amazing... they work so hard and work with you to get your prices down. I see that there is that one lady pissing a fit in here, but all I wanna say is Kate is a breathe of fresh air to the pharmacy world and it’s clear that you were the issue. But i guess Karen’s will be Karen’s. Love the staff and pharmacist that works here. 10/10 fill here
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March 2021 by Justin S.
This location was formerly my family's number one Kroger, but they have been challenged with all of these new Covid rollouts and they recently completed a store update. Located in the middle of Scenic Hwy, it can be a hassle to get here on the weekend or during peak periods during the day (4-5pm). Location: Plenty of parking, with other popular retail nearby (5 Below, Home Depot, Buy Buy Baby) Kroger Pickup Available Lots of Handicapped parking Grounds are typically relatively clean and there are trash cans throughout The store: Most employees where masks Plenty of buggies Check outs can become backed up, self check out also available After all is said and done, bring your patience.
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February 2021 by Bailey Thompson
Um this place is literally amazing... they work so hard and work with you to get your prices down. I see that there is that one lady pissing a fit in here, but all I wanna say is Kate is a breathe of fresh air to the pharmacy world and it’s clear that you were the issue. But i guess Karen’s will be Karen’s. Love the staff and pharmacist that works here. 10/10 fill here
