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January 2024 by trenisha williams
Pharmacy tech Ivette... very very unprofessional attempt to change me $100 for a prescription I knew my insurance couldn't have been applied to. I asked for her to double check it and she insisted I was wrong and still tried to charge me outside of my insurance. Finally I insisted she double check and turns out she didn't have my insurance card on file, no apology for inconvenience Nothing! I'm changing to a more professional location and will be contacting corporate!
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December 2023 by A Rowe
Customer service was amazing, the front end cashiers are always extremely helpful and personable. I went in to print some photos and he helped me from start to finish. I had a very pleasant experience.
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December 2023 by Cassandra
The pharmacists at this location are so rude. Not sure why but it is really disappointing to have drive further for better care and service.
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October 2023 by Quandra Crawford
This CVS Store is my favorite because when I come through the door as well as other customers, we are all greeted with a genuine personal smile and when she is there she is and have always let us as the customers know what ever it is we need she is there to assist. Ms. Ellen is AWESOME CVS. Please consider yourself blessed because you have a platinum medal and a pure diamond within Ms. Ellen…
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October 2023 by Mark Reaves
I do not appreciate being racially discriminated against.\n\nThis was my second time in to load money into my debit card. \n\nNiki get assumed that all I wanted was to load the money onto a greendot card. She was too busy flirting with another customer who is black. The first time I ever have been racially profiled at a CVS Store.\n\nNizinger had a nasty attitude and tone with me. I will never return to any of your stores.\n\nI maybe be a Caucasian male, but I see a person no matter race, religion or ethnicity. Raised in a Christian home. I have never been so insulted by anyone like Zizinger.
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September 2023 by Matthew Grant
This pharmacy has a great staff! I have been coming to this location for roughly 14 years, and all of the staff have been friendly, courteous, and helpful! Sherpa and Terhas have been amazing to work with. They may be busy a lot of the times, but they always try to be the best!
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September 2023 by T Gai
The Indian Pharmacist was extremely rude and disrespectful. I just had surgery so I called before I arrived and she said she had 2 of my 3 and could not confirm the third until I got there. She did not have any and was extremely rude when speaking to me. She put them to the side instead of handing them to me causing me to reach underneath the window to grab them.
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July 2023 by Lindsey Fletcher
If you’re going to have a drivethrough for the pharmacy then you need to keep it staffed and moving. It shouldn’t take 25 minutes to get through four cars. It only takes that long because when a new car pulls up to the window they wait a good 5 minutes to come and service them.
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May 2023 by Regina Loadholt
S. Patel, Pharmacist is AMAZING! Her customer service is impeccable! She knows everyone by name and makes you feel like family every time you come in the store!
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May 2023 by Joseph Parker
Had the absolute best best customer experience ever! Ellen has the best personality even after she had to deal with a rude customer. She stayed professional and polite. Thank you Ellen for the start of a great day!
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March 2023 by Shoeduce Me
This pharmacy is terrible. Didn’t confirm insurance. Had to pay out of pocket. My son was sick n the car they wanted me to come in to update what they had in the system. She said because of their systems. WHAT??? I just paid it out of P.O. let b cause I wasn’t going to bring my sick son in there IN THE RAIN at that. So annoyed at this. The young lady kept apologizing but they are outdated with everything. They didn’t even mix my son liquid medicine for goodness sake. Overly annoyed with this cvs. Do better CVS, get updated with your processes and technology and equipment. And stop wasting so much darn paper on receipts maybe then you can afford better service and systems
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January 2023 by Janet Nel
POOR SERVICE. For photo printing go to another cvs. Ordered photos, waited 3 hours and went to the store. The woman told me my photos weren’t ready and had to wait until the morning. I said okay then asked if I could print from self service kisok. She proceeded to tell me I couldn’t print IN STORE and that I needed to wait for the persons before me on the ONLINE ordering que?? Then told me to come back within the hour. I get a notification they’re printing 5 minutes after I leave. So I come back doors are locked and a man answers the phone saying he had to shut the store down early due to short staff. Had they been transparent and honest things would be fine. No transparency, poor customer service, will not be going back. Save your money and time!!
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January 2023 by Gabrielle Nel
POOR SERVICE. For photo printing go to another cvs. Ordered photos, waited 3 hours and went to the store. The woman told me my photos weren’t ready and had to wait until the morning. I said okay then asked if I could print from self service kisok. She proceeded to tell me I couldn’t print IN STORE and that I needed to wait for the persons before me on the ONLINE ordering que?? Then told me to come back within the hour. I get a notification they’re printing 5 minutes after I leave. So I come back doors are locked and a man answers the phone saying he had to shut the store down early due to short staff. Had they been transparent and honest things would be fine. No transparency, poor customer service, will not be going back. Save your money and time!!
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November 2022 by Couch Conversation Coffee LLC
I called in to see if my photos were ready and I believe she said her name was “Lani” sounds like “Lonnie” was so pleasant and informed me of the exact time it will be ready! 30 minutes later I walked in and was greeted by two African American (forgive me if your not) employees who were so pleasant and welcoming. I’ve been feeling rather sad lately because my daughter passed two days ago so the energy they presented was much needed! Thanks for providing excellent customer service ladies! Keep up the good work! You never know who needs to see and hear positive energy/words!!
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November 2022 by Felicia Dixon
Very rude, got my prescription wrong then wanted to argue about it. I had to call my insurance before they would correct my order. Girl hung up on my son who was just in a car wreck when he was inquiring about his prescription. Did these ppl even go to school to know what they should be doing. Filling prescription wrong is dangerous. Seems like Cvs is just hiring anyone.
