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July 2024 by Sophie Tan
It is almost impossible to get a hold with an agent. They never picked up phone calls or return calls. I’ve had them since 2017, and recent 2 years or since the previous office manager left their customer service has dropped tremendously. No communication no follow up. I’m switching office.
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May 2024 by Courtney Smith
I didn't have a great experience with a previous AS agent. This experience was a much more pleasant experience. I wasn't able to make the switch at this time, but she was really helpful, and I really appreciate it.
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May 2024 by AL CH
Mrs. Harris is a great agent and her assistant is a star thanks.
E chatmon
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March 2024 by Derrick Lassic
Great customer service. Very helpful with my claim.
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November 2023 by Virginia Daly
This is a great Allstate office. I connected with them whilst we were still living in Boston based on online recommendations. 6 months later when we bought a house we turned to them. Great customer service.
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October 2022 by J
I would be remiss to not rate Yolanda Harris Agency with a 5 star review! The staff is very knowledgeable of Allstate's products, they are very receptive and are always cognizant of our needs. It's always a pleasure to talk to them whenever we have insurance needs.
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September 2022 by Isabelle Jackson
It was a lot cheaper a month before
THE Price changed within a month.
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September 2022 by Shantal Ramírez
She never answer the phone and never help me at all
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September 2022 by Marques Holloway
Great Agent and agency.
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July 2022 by Brenda Snorton
Yolanda Harris Allstate Agency, I am in love with you all! I had been with your agency for a little while and I think this is best yet, thank you for taking good care of my vehicle needs as well as my rental requirements . The prices are good fit for my budget and I appreciate that you are concerned about your customers needs and then provide a personal interest in one financial situation. Again thank you, Brenda Snorton
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July 2022 by Georgann Lyons
Everyone I have worked with is so helpful, pleasant. and knowledgeable.
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October 2021 by Brian Scott
Team Harris delivers professional service with a personal, upbeat style. My vehicles have been insured with Allstate through the Yolanda Harris agency for many years and I recommend them highly.
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October 2021 by Ernest Snowden
I’ve been working with this team for some years now, and have had no complaints! I really admire their professionalism, and willingness to assist with any issue I have had in the past! What a great team!
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September 2021 by Kristie Boyd
Very happy that I switched agents…best decision.
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July 2021 by Jim T
I've made it clear that I don't like the nonstop emails pressuring me to do business on line. That's not how I operate my personal affairs, and I was clear with Sekitha about this when I first signed up. I continue to receive emails telling me to activate an on line account in spite of my requests to stop this. I was also notified in writing that my policy was canceled after one such phone call. It started with Sekitha needing me to get her a "letter of experience" from my former insurer. When I told her I was unhappy with the constant email badgering, she said 'then I'll cancel your policy' and sent a letter to that effect (ending insurance on 5/29). I had to get my former insurance agent involved to get her what she needed and keep my policy from being terminated Very unprofessional in my opinion. I've had homeowners and auto insurance for 36 years in five states, and this is the worst service ever. It's simply rude, again in my opinion.
