-
October 2023 by T N
Horrible Experience!!!!!Was recommended to her. She had my truck. Nobody would call me to follow up and tell me what was going on. I told her receptionist finally when they answered that they were unprofessional all of a sudden she calls me back from her personal phone yelling and screaming. Told me not to keep calling her about MY TRUCK. Then she did a diagnostic supposedly foxed the problem and I got my truck back only to have the same issue and she told me she would come get the truck the next day NEVER DID. Kept lying saying she was going to the shop at a certain time and never called back I finally just went to a real dealership. HORRIBLE ‼️
-
October 2023 by Prov O.
Got charged just under $500 for an diagnosis on my vehicle. Even though I kept asking for the price. Kept my car overnight & claimed they needed to inspect it the next day. My car alerts me of every little thing, whether it's the hood being opened or the doors unlocked even down to which window is opened. I told them if the diagnosis took longer than a day I will pick up my car bc I am not trying to pay overnight & next day fees. She said ok it will be done today & I will call you when it's ready. I waited all day & I called an hour before they closed constantly, do you think they ever answered the phone? She is a family friend & I called her personally only to get a response of I can pick it up in the morning & that it's done. They claimed they did the diagnosis the following day & would need to keep the car overnight when the only thing they did was unlock the car & drive it out for me to pick up. Charged me "labor costs" for the next day when they didn't even touch my car or open the hood, nothing. Communication is awful & they almost NEVER answer the phone. Imagine having to pay $500 for absolutely no repairs just for them to give you a generic response on what might be wrong with the car. No paper work or anything. I took it to the dealership & everything was still under warranty & the diagnosis was free. I paid $500 to have someone play around in my car for a free minute lol. No matter how desperate you are, I wouldn't recommend this place. Save yourself the headache & don't make the mistake I did.
-
August 2023 by Donna D
?????????Don't take your car to this shop ever for any major repairs....My car was never repaired....The old owners were great... Since he died 3 yrs ago the shop is a hot mess and a rip off....They are quick to threaten calling Cobb county police if you disagree with them.....red flag ?????????Rude over charge left car filthy cost me thousands ? of dollars....DONE the mechanic is trash....takes parts from other people's cars scammers
-
August 2023 by Tommy T.
They'll trick you into towing the car with a low quote. Then they will double the price
-
June 2023 by Sh Sh
I have had nothing but 10 years of wonderful experiences with Vinings Auto Repair. What I have grown to love about this intimate repair shop is the price is always much lower than the Mercedes dealership and they are willing to make things better. I’m a true believer in customer service and I do appreciate the pleasant customer service. As a Mercedes and BMW owner, I would definitely recommend this repair shop.Services: Transmission
-
June 2023 by sonya Jnes
Brought my Benz here to get it fixed. I paid $2,300.00 for an oil change and timing belt. As I was leaving the shop, on my way home, my car started smoking. This time I took it to the Mercedes dealership and I was told by the Mercedes dealership THAT VININGS AUTO REPAIRS GOT OVER ON ME. I also found out that this place has numerous police reports and lawsuits filed against them for scamming people
-
June 2023 by James Henderson H.
I live in Smyrna Ga. And I took my car to Vinings auto Repair for New Rotters for my Brakes for my BMW. Soon after they started to make a funny noise. I went to the dealership to only find outthat they turned the old rotters instead of replacing them with new ones.I was charged for new rotters and they would not make it good.
-
May 2023 by Sonya J.
That piece of crap Denise doesn't have insurance for this place so if they break in your car or if anything happens to your car while on their property they can't reimburse you. TheBrought my Benz here to get it fixed. I paid $2,300.00 for an oil change and timing belt. As I was leaving the shop, on my way home, my car started smoking. This time I took it to the Mercedes dealership and I was told by the Mercedes dealership THAT VININGS AUTO REPAIRS GOT OVER ON ME. I also found out that this place has numerous police reports and lawsuits filed against them for scamming people. I repeat THIS PLACE DOES NOT HAVE ANY INSURANCE,THEY DONT CARE ABOUT YOUR CAR THEY JUST WANT MONEY.
-
May 2023 by Timothy Reese
Just picked my baby Denise and her team were awesome they found my issue I told them take their time and they got me right thanksService: Electrical repair
-
May 2023 by D. Lo
I chose this shop because they specialize in BMW repair. They found a minor problem and fixed it without trying to upsell. I appreciate that most of all. Everyone was polite. I hope I don't have to but I would use them again.
-
May 2023 by Marie Denis
They charge you for work that was never done and hold your car hostage! They make you pay in cash if you disagree or have questions about their supposed work they completed! Buyer Beware!!!!Services: Brakes
-
May 2023 by jessica harris
This is my second time getting car repaired here and I love this place my car is always fixed accurately and fast I will recommend them to anyone
-
May 2023 by April Y.
I got caught up in a crime scene. I carried my car there to get a tune up.But they left my car outside the security of the fence.Some group came through stealing caltalic coverters and my car happen to be one of many who got hit. They refused to make it good. I carried my car there and it was left unsecured overnight and some things were stolen out of my car and I was not reinbursed. I had to go to court to to get reinbursed!
-
April 2023 by Mee
I been going to Vinings for a long time yes a lot of people take the Group wrong because they straight forward honestly I’m laughing at some of these reviews I know for a fact the young lady posting was harassing one of the techs at the shop we have a total of 4 cars that we take there they replace the wires on my m6 it told a while but it was done right and I have a warranty the best part is I didn’t have to get a transmissionService: Electrical repair
-
April 2023 by Ashley Green
Simply put, the business lacks professionalism. I spent thousands of dollars and didn’t have my car for an entire month, and I got yelled at when I called to inquire.I will NEVER take my car back.Update: The owner just called me and yelled at me for leaving this review. She said she’s about to make me go viral. Again- lacking professionalism
