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March 2024 by Irvin Pope
Great and detail experience...
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January 2024 by Jorge Gomez
More customer service
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November 2023 by James McLean
Everything was good
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November 2023 by Drew Ashby
Came in as a first time customer. Dai was incredibly knowledgeable and patiently walked me through everything. She was eager to explain the finer details about the options. You could tell that she really loves helping people. I left with a pair of boots that I loved then, and have loved even more ever since.
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November 2023 by Jen Fritzsch
Very nice lady over the phone. So far the order for my husband's shoes is going good. Let you know otherwise.
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November 2023 by Nicholas Wheeler
The lady there was very informative and likes the company herself. So it's nice when I can shop with help from an ambitious person who wants to help me know what I'm buying.
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October 2023 by Josh Phillips
Awesome store and great experience! My trip was so personal and thorough. They scanned my feet and gave me every possible solution! I walked out very happy and confident with my purchase... Harrison was so great and made my experience that much more enjoyable!!!
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October 2023 by Clint Wiley
Excellent customer service! I live 3 hours from this location. Because of the professionial and friendly experience i had, i have now set up an account to exclusively buy from this store for my future business needs!
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October 2023 by Zachery Russell
Your machine does not take into account for hammer toe and the height at toes.
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June 2023 by Jack Wright
They do not stand behind their product, and will not fix issues that they cause.
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May 2023 by EARTH
I wasted my time driving to this location store hours said they are open but they are closed when you get there also there phone number is not active
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May 2023 by Chelsea Carpenter
The store rep that sold the shoes had no control over what the brand Red Wing is willing to do for their customers. So I am not disappointed in the service provided by that store rep, or even the store manager. I am deeply disappointed in Red Wing for not accommodating my disability, despite the fact that Red Wing prides itself in being an excellent shoe brand ready for any job. What about for people who want to perform hard work with disabilities? No warranty is covered for us if we made necessary medical modifications to our expensive Red Wing shoes. Not only are these expensive from Red Wing--the modification performed makes the shoes 30%+ more expensive AND voids the warranty, making the shoes over $400 AND irreplaceable. Other shoe brands are more accommodating to disabilities, such as Keen. I will be shopping there in the future.
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May 2023 by Chelseigh Rose
The employee that helped me was very kind. However, he told me that Red Wing cannot accommodate people with disabilities like myself. I have leg length discrepancy of 1 inch, which requires every shoe I buy to be modified. Apparently as soon as I do a necessary medical modification to my shoe, I void the warranty on the shoes. Also, my feet are significantly different sizes. And apparently, Red Wing will not accommodate this by providing 2 different shoe sizes to me. I am 7.5 in my left and 8.7 in my right. I’m disappointed that the best shoe brands out there won’t accommodate me and my disability, so I’m left to choose between bad shoe brands OR spend lots of money on expensive shoes that don’t fit 100% comfortably & that void the warranty once I make them work for my legs.
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May 2023 by Clinton Sapp
My experience overall was good, just didn't have a few of the boots in my size. Customer service was good as well
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May 2023 by Rico
I wasted my time driving to this location store hours said they are open but they are closed when you get there also there phone number is not active