RaceTrac receives mixed reviews. The store is noted as clean and staff are sometimes described as pleasant and personable with positive attitudes. However, significant issues are reported. Employees are seen texting while handling customers, causing long lines. A major concern is the location not being open as advertised, often found closed and locked in the early morning hours despite claiming 24-hour operation. Additionally, customers frequently park at the fuel pumps to eat, blocking access, even when other parking is available.