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March 2024 by Monica Henson
Toni Moore, customer service, is phenomenal. It was a pleasure to see her great smile and enthusiasm to help customers.
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March 2024 by Branden Thomas
Kalia was amazing, gave me all the info needed, went over details of promotions and had great customer service. Highly recommend this location!!
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March 2024 by Hisa Fallico
Quick and easy App driven sign up. Went to Storage location and was greeted with pleasant professional courtesy. Finalized electronic sign up. My questions were all answered. Viewed the rental space and reviewed how to access bldg for move in purposes. Thank you for your time and commitment.
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February 2024 by Wesley Davis
Ive never used public storage before. The process was easy, straightforward, and fast. Kalia helped me find a solid unit and walked me through the ins and outs of the contract and expectations. She also helped me link up my account and showed me exactly how to use the doors.Overall, it was a good experience that was made very easy with help from the property manager.
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February 2024 by Tiffaney Graham
Kaliya truly made this experience smooth. This was my first storage experience, and I didn't know what I was doing. She showed me options and helped me in a tight crunch. I'm happy to have her as a resource for this facility.
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February 2024 by User4 Infitest
Great experience at Public Storage. Kalia is very friendly and helpful!
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February 2024 by Yolande Nealy
Just moved here from Michigan. I had a minor issue with a storage unit. Kaliya went above and beyond to take care of the issue. She even walked through the building with me. She was pleasant and very helpful offering advice to make use of the storage unit easier. I definitely recommend Herodian Way PS. Thanks Kaliya!
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January 2024 by ernest Dorsey
Great service person was helpful and knowledgeable!
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January 2024 by Raff Elraff
Awesome service!!!
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December 2023 by Rosemary Productions LLC
The professionalism is appreciated. Shavante' is excellent in her customer service and created a simple and efficient experience. Thank you
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December 2023 by Nichole Davis
My process was simple and very easy. Shawvonte' was awesome and handled and guided me through the process and was very detailed on how everything went and what to expect.
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December 2023 by david wyche
Just rented a unit at the public storage location off of Herodian in Smyrna, Georgia. Kalia was the manager on duty who helped me with my rental, and was awesome! She was super helpful, answered all of the questions I had as well as some I hadn't even thought of. The facility seemed nice and clean. Overall very good experience so far.
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December 2023 by Carl Alexander
I had a great experience working Kalia. The initial conversation on the phone was very welcoming. My questions were answered and I was confident in storing my possessions.
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November 2023 by Darious Jordan
KALIA was Fantastic and was very helpful with me today , handling any confusion with my billing ,made me feel welcomed. Gladly appreciated to have her answering the phone. Great Customer Service!!!
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October 2023 by Nicole Green
Kalia is awesome! She made getting my unit so easy! She even took the time to walk me through and let me pick the best one for me! Storage is great and with the app it’s really easy to access and handle everything you need to!
