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June 2023 by Neil K.
I took my dog to this place for a haircut... they had him in there for 6 hrs.. 6 hrs!!! No food.. not even a drink of water.. This is some *@!!. I'm never and I mean NEVER!! taking him there again.. After having an appointment and still waiting that long?? They lucky I don't sue them for mis-treatment!! When I get my own haircut.. the longest I wait is an hr..and that's without an appointment. Just the usual lackadaisical effort by this business.. not appreciating someone's time.. and no sense of urgency..
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May 2023 by Rena E.
We love Dogma! Nothing but great experiences.... We use boarding,daycare, and walking services. The staff is pleasant! The facility looks nice and I love the new building color. I have recommended Dogma to my friends and they have had pleasant experiences as well.
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May 2023 by Michelle E.
We have been taking our dogs to Dogma for about 4 years, and our dogs love it there. The staff is friendly and personable. We also use their groomer Tina, who is absolutely thee BEST. Any time we had any concerns, the GM or the staff would respond promptly. I would definitely recommend this Dogma.
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April 2023 by Julie H.
Eventually, there has to be a last straw. I'm not writing this review because I want my money back, or I want some sort of "explanation", I just want other pet parents to be wary when choosing their second family for their dog. It makes me sad to write this, because we've trusted dogma with our babies for about a year now, and we used to love sending them here. We're frequent flyers of dogma- or used to be... but something clearly has changed. At first it was small mistakes- cutting the wrong dogs nails and still charging us to fix it, giving our dog with life threatening food allergies the wrong foods and getting several stories about what happened...but this past weekend, I dropped my baby off for a weekend at dogma, after deciding to give them one more shot. When I picked her up today, she reeked of urine. At first I thought, hey dogs are crazy when they're not home, but when I got her home to bathe her she was caked in her own urine and poop, had sores on her mouth, and is clearly shaken up. She's spent the entire night clung to my side whimpering and shaking which is NOT her. I'm not sure what happened, but I think next time we'll try somewhere else. If the right person at Dogma sees this- we used to LOVE sending Tiny and Remi here. I'm not sure what/who changed recently, but I hope it's not a forever attitude for Dogma. Update as of 4/28/2023: we were in a pinch today with unexpected repairs from our landlord and I had to take Remi on my way to work. The normal crew we're used to seeing was there and Remi seemed like she had a blast today. I really don't think our bad feelings experiences reflect Dogma as a whole, and hopefully the few bad apples can be sorted out.
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April 2023 by Lynsea L.
honestly, where do i start? my wife and i have been taking multiple of our dogs here for daycare and boarding. our smallest dog is SEVERELY allergic to chicken, eggs, turkey, and anything bird related. tiny's first boarding experience they fed her wet food(even tho we had sent her normal dry food and wet purée in case she decided not to eat) that contained chicken. we brought her home and noticed she wouldn't eat, she had awful diarrhea, her tail stayed between her legs like her stomach hurt and so i called dogma and they said they gave her some random wet food. but that if we took her to emergency vet to let them know to ensure the other dog parents knew about a "potential virus" going around. allergies aren't contagious, and she almost died because of it. i was livid because despite us explaining the severity of this allergy, they don't ever put an extra collar or tag on her to ensure everyone knows she has an allergy. we always send her with treats she can have as well. another time we boarded Tiny and our other dog Remi, and asked them to cut Remi's nails upon picking them up. They ended up cutting Tiny's nails and not Remi's and STILL charged us to cut remi's nails. flash forward to today picking up Tiny from weekend boarding and we tried to find her on the cameras all weekend. and we couldn't, not once in the 5 times a day we checked a day did we see Tiny outside, or even in a kennel. but she reeks of her own urine as she definitely sat in it all weekend. so far, she's eating fine though. if you want adequate care for your fur babies, take them elsewhere. this place is iffy on the care, and we WILL NOT be coming here anymore!
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March 2023 by Holly W.
BEGGING FOR COMMUNITY SUPPORT AND PRESSURE ON ******* LOCAL BUSINESS OWNER OF DOGMA DOG CARE******* ON S. COBB DRIVE and ******AIREDALE RESCUE GROUP****** TO ALLOW ME TO VISIT MY THERAPY DOG, AND EVENTUALLY RETURN MY THERAPY DOG SAMMI GIRL This last month has been agonizing. The first domino that fell was when i lost my job, and have been unable to find another. Accordingly, my rental home lease did not renew, rendering me homeless. I became extremely depressed and suicidal. I spent 2 entire days sobbing uncontrollably. I desperately searched for a temporary foster home for my therapy dog Sammi Girl, to no avail. 3 fosters backed out at the last moment. One lady offered to help us, but after the first night it was clear that it wasn't going to work out. She offered to let us stay in my car in the parking lot, and come in to use the restroom. Her heart was definitely in the right place. To be honest, the next few days are a bit of a haze, as i was having a nervous breakdown. Out of options, and while uncontrollably sobbing, I dropped Sammi off at her daycare. My intention was to take my life, and I attempted to do so that evening. I saw where I sent a text to Dogma regarding my intention, although I don't remember doing so. I also saw where Dogma asked me to send an email with specific language for surrendering my Sammi, but I also see where I did not send it. Dogma wasn't concerned at all that I was attempting suicide, and didn't mention it at all. They just wanted custody of my therapy dog Sammi Girl. That evening, I drove to the Nantahala River and took all of my sleeping meds. While I took enough to more than kill myself, it didn't work. The fire department found me, and I spent the last 3 weeks in a hospital in NC. I wasn't allowed to use the phone for several days due to the nature of my hospitalization. It was on day 4 that I was FIRST able to use the phone. The FIRST call I made was to Dogma to check on my therapy dog Sammi Girl, and make boarding arrangements until I would return. The manager referred to me by my last name, not my first. That was my first sign. She gave me the owner's number. I called the lady (and I use that term very loosely), and told her about my breakdown. I barely got the words out of my mouth, and she unleashed a barrage of profanities, including yelling "You abandoned your Gxx Dxxxx dog". She is a very foul-mouthed person, and completely unprofessional. My hunch is that she has kept my dog for herself, or given her to someone she knows. I can't imagine anyone would deny me having known my circumstances otherwise. She was, and has continued to deny me visitation, and custody, of my therapy dog Sammi Girl. She said my girl has been given away. She continues to taunt and berate me. I don't have the money right now to file a lawsuit against Dogma and its owner, but should public shaming not work I will do so when possible. Sammi Girl has been chipped Stolen. They attempted to have her Re-chipped to the new owner and requested her vet records transferred. NOT HAPPENING!! ???????PLEASE HELP ME SHAME THESE PEOPLE INTO RETURNING MY THERAPY DOG SAMMI GIRL?????? DOGMA DOGGIE DAYCARE, AIREDALE RESCUE GROUP. I need her for my PTSD from a sexual assault and robbery. I purchased Sammi Girl as an 8 week old puppy. Sammi is all that has kept me alive for the past 2 years. I've struggled through a great deal. I have a home we are going to go to, with an acre of fenced in countryside
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November 2022 by Chad C.
A great staff who is very understanding. Pudge will be back! He may not like it, but his parents do :-)
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February 2022 by Savannah Bailey
ATLANTA - Do NOT take your pets here. We boarded our 2 dogs here for the first time and one of our dogs now has a huge cut under his left eye requiring stitches. -No one called to tell his he had been injured. -No one offered apologies at pick up. -No one rolled back the cameras to see what happened because "they didn't know what time it happened". #dogmasmyrna #dogmakennel #dogmadogcare #fortheloveofdogs
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February 2022 by Savannah P.
Do NOT take your pets here. We boarded our 2 dogs here for the 1st time and one of our dogs now has a cut under his left eye requiring stitches. -No one called to tell his he had been injured. -No one offered apologies at pick up. -No one rolled back the cameras to see what happened because "they didn't know what time it happened".
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December 2021 by Jess Rexford
I don’t know how this place is getting 5 star reviews. They have the dirtiest and most disgusting kennel. They are lacking in supplies and everything is disorganized. If you tour there notice the metal dividers between kennels are all rusted and dogs can catch and slit their paws on them. The groomers also leave early while they have regular kennel techs do nail trims and baths for the remainder of the day in a different area besides the grooming salon. The inside play area is not a play area at all. It is unsafe in that it’s in the middle of where all the kennels are. This encourages fence fighting for dogs who are up for time out and/or being held for kennel aggression or being put up for lunch time. No blankets are provided for dogs who are boarding and spot cleaning consists of soaking up urine in mop heads, not wiping it up and then sanitizing the area. The biggest issue is that there is nothing but concrete for the “yard.” This leads to paw pads being busted, and long term joint issues, especially for puppies who start out at Dogma and continue going there. The concrete is not sprayed down or cleaned so you can expect your dog to smell like urine and feces when you pick them up. The staff is inattentive to details or they just don’t care so don’t be surprised if your dog comes home with scratches, torn skin, scrapped ears or anything else that could have happened from playing with other dogs on concrete all day. They do not take proper dog care seriously and will not inform you if anything is wrong.
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November 2021 by Carole L.
I have used this facility for my pets several times over the last 5 years. I find the staff friendly and very easy to work with. I have spoken with the owner of Dogma and she is helpful for any individual needs for my dogs. I will continue to use Dogma for my pets needs. Thank you Dogma!
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September 2021 by Carla S.
I extremely disappointed in this company this morning. I really thought I found a forever home/facility for both my dogs whenever I work. I have a 100 pitbull terrier mix puppy and a 5 lb Pomchi. My pitbull is an overly excited puppy. Very non confrontational and non violent who loves to play AND people. My Pomchi is like an old man but still loves attention. My larger dog visited the facility a few times without ANY complications. I also call to check on him, and was given praised at how well he's doing. All I'm told is, "he's outside playing." I had to practically BEG to get a temperament test on the smaller dog, and when I finally was granted a temperament test, I was told he did fine with the other dogs. So, an entire week later, I was going to get ready to bring the dogs, I was told only one, the smaller dog would have to receive private care. Confused, I asked why. The person I spoke with who was Elizabeth, didn't know why. So she said she would call me back. I had absolutely no knowledge of this note in his file. I received a call back, with a made up story that my larger dog attacked a handler and that to not take EITHER dog. I feel that this story is made up after I called to complain of a handler not watching the dogs after my daughter noticed a dog attacking another dog for minutes without supervision on camera. My dog was not involved in that altercation. I feel that this is retaliation for telling on the handler. We went from this morning to taking both dogs to not taking both dogs over accusations I knew nothing about. If something happened that involved my dog or dogs, I should have been informed IMMEDIATELY. Instead, I was told in person that they were fine. This is not the type of environment I would want my dogs to be in. This scares me that lies would be told about something that don't exist. This is dangerous and these people are obviously not the kind of people I want caring for my animals.
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September 2021 by Pearline H.
I dropped my puppy off on a Thursday, when I picked him up the following Tuesday I could barely recognize him. He was so dirty his coat was a different coat. 3 paws were injured and his tail had a bald spot. He was too weak to climb up in the car like usual. When I got him home I noticed 3 of his paws had bite marks on them, as well as his face, head and shoulder. One if his toes was so badly infected it appeared broken. I took him to the Vet the following day who confirmed what I suspected and more. The Vet Tech who assisted in caring for my baby told me she's heard horror stories about this place. My suggestion is, if you love your pet stay far away from here.
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September 2021 by Nishida Andros
The worst grooming experience that I’ve ever had. She trimmed down my collie as though he was a Pomeranian. Doesn’t understand appropriate grooming by breed. She nicked him twice along his stomach and I noticed bleeding when I got home. Just awful grooming experience. I don’t recommend their groomer.
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September 2021 by Pat A.
My rating is zero. They clipped down my dog's adult feathering and length as though it were a terrier or poodle. She does know how to groom according to breed and they were completely uncaring about it. Strongly recommend against their grooming.
