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December 2023 by Taylor Smith
Grant was super friendly helping us get new "rubber shoes" (tires) for our car. They got us taken care of within 45 min and made sure to suggest tire insurance- get it! :)
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December 2023 by Paisley Moore
The black man who put air in my tires was excellent, quick, courteous and very professional. However the white guy at the counter with the Russian-like accent was curt and grossly exaggerated the condition of my tires. After he looked at my tires he walked back in saying “your tires are completely bald! We can’t rotate them”Nonsense. He’s clearly trying to sell Mavis tires because if the tread is low why does that prevent rotation. I went to a better suited business to do what I needed. The other business advised that new tires would be needed in few months but they’re clearly not completely bald.
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December 2023 by Maliik Baraka
Got tires installed here a few months ago and it was a great experience. Brought my car in today because I bent the core in my tire system and they fixed it for me free of charge in less than 30 minutes. This is now my go to tire place.
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December 2023 by kyle brown
These people are on crack or something. I called to get a quote on brake pads on a dodge Durango. He instantly quoted me 550 for pads and rotors without even looking at it. Told me it's grinding so rotors need replaced. What a freaking joke. I just didn't want to jack it up and do it myself in the cold. Do NOT bother with these people
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December 2023 by Samantha Craig
Had the best experience here today! Went in for what I thought was a tire leak but had had multiple places say “nothing is wrong”. They fixed the problem in a little under an hour, apparently nobody else thought to look for a valve stem problem. The staff was very kind, professional, and made sure to explain things in a way I could understand. Prices were reasonable and services were quick. Would definitely recommend!!
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December 2023 by Gail Vaughan
Great team! I told them what I needed to have done and they serviced my car with enthusiasm. Grant and Nick were not only professional but very knowledgeable and personable. I will definitely come back to this location.
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December 2023 by Bri Patterson
My family came from out of town. We had to get our rental car fixed at the last minute. They were very helpful, friendly and fast. We got serviced in under an hour. Definitely recommend.
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November 2023 by Brooks Hahn
Had a really wonderful experience at Mavis today. Stopped by for a break check before a trip - when getting an oil change (at another location/company) I was advised I needed new break pads. I wanted to have things double checked and I’m so glad I came here! Number one - break checks are free?! Had no clue but was pleasantly surprised! Grant was behind the counter and honestly I haven’t seen better customer service in a LONG time - I’m in customer success myself and had to compliment him on handling myself and incoming calls. They made sure to actually walk me back and show me that I did NOT need break pads replaced, talked me through everything, all of the guys in the back were extremely pleasant and helped advise me on when I would need them, what to look out for and costs to anticipate even if I didn’t come back. The experience here makes me want to come out of my way to come back to their location. Thank you Grant and team for the help and making sure I’m good for my trip!
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November 2023 by Shannon Gartman
Came in for a routine oil change, tire rotation and balance. Mavis discovered that there was a nail in tire. Stated that it could not be patched. Informed me that I would have to buy a new set of tires b/c my tires are worn (My current tires have another year or more of tread). Not the case. Went to another tire shop to get a second opinion. Tires are fine, nail was removed without issues.Secondly, I was also informed that I needed new front struts and rear shocks, again, not the case. I got new brakes, rotors, struts less than 12 months ago.F.Y.I-Beware, get a second opinion.
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October 2023 by Shawn Vike
Just went in with a loose flat for repair they did not have time to do it today, but I was willing to drop it off and pick up in a day or two.As I was bring the tire up, Grant said "let's see if it is even fixable". Checked it out,determi was it is the valve stem and he just goes ahead and replaces it right then and there. No charge evenThat is custom we service. Thanks so much
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September 2023 by Letticia Mckinley
Excellent Service always from this location whenever I go to get my tires fixed. The front office staff Grant always super courteous & helpful!. Keep up the great work!
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September 2023 by Tiffany Collins
The men at this location must think I was born yesterday. They did a full synthetic oil change to my car that does NOT require it. 7 yr old car. They upsell everything at Mavis… but it is an all new LOW that these people charged $125 for an oil change when i asked for a standard oil change. When I confronted them about it, they told me they can’t take the chance of me having my engine blow up if they put standard oil in my Mustang. I am trying to understand in 2023 why they think women don’t know what their car needs?? I was overcharged and treated beyond rudely! They have yet to admit they were wrong or provide a refund on this oil change. They instead have bullied me and lied to the point I hung the phone up on them.I will NEVER set foot in another Mavis Tire. I bought new tires and charged for rotation as well despite i bought all my tires from them and rotation should be included. I have never seen a business so terrible. Multiple locations…I have given this company way too many chances.
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July 2023 by jassie sanchez
I called up to the store to see if they could do a last minute Oil Change. Grant answered the phone and was super nice from the get go. He told me to come in and they will definitely help me out. Even though it was last minute! I came in and he was super nice gave me my options for an oil change. He told me it would take 45 mins to an hour. They ran into a problem ( not the fault of them at all!) and Grant advised me of what to do next! I am so grateful he told me what to do and how to fix the problem! He was also super nice to my crazy toddler. Him and the team that was there! Thank y’all and I will definitely be back!
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July 2023 by Linda Hopper
I have been struggling with another Mavis to have my tire pressure alert turned off, after installing four new sensors. I called this center, and Grant made it look easy. Smart, straightforward, total pro. I have a new Mavis!
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July 2023 by Marianna Spain
My good experience began with the ease of making an appointment for tire repair on their user friendly website. They communicated well to remind me of the apt and called that day to confirm. They took me right away when I arrived and my car was ready in 25 minutes. All at a very reasonable price. I will definitely go to Mavis next time I need help with tires.
