-
October 2023 by levi holcomb
Who ever was behind the counter today October 1st around 430 is terrible. She can't figure out how to do her job. Someone in front of me is saying that they need a new phone and she's saying since they don't have the phone on them they can't get a new one with it new line. I told her that's false and you can answer security questions. She said my computer won't let me. I asked why is this store different than others because she told me the same thing back in May. I went to another location near the big chicken and was able to buy a new phone. She must be making commission off new lines because this is pure ridiculous. I walked out today and payed my bill at another location.
-
August 2023 by valentin solorio
I was with a different company & my phone had shattered, I saw Metro had some deals for switching customers, went to go check it out. Sandy SAVED my life! Her customers service is always on point. I got my new phone and a CHEAPER rate plan got a bigger discount on my monthly with Auotpay ?? will forever recommend THIS metro store
-
June 2023 by Sherri Hobbs
Went to this store to pay my bill, my account was on a secure account the rep was able to pull my account up with just entering my phone number.She was also on the phone while taking my payment, will I visit this store again? No! Once I made my payment my internet stop working on my phone , spent all day trying to get my internet back , wasn't able to use my device for nothing !
-
June 2023 by Richard Porter
I came to metroPCS in distress with my Xfinity network and Sandy SAVED MY LIFE . I thought I was going to lose my number and spend extra money I don’t have and Sandy helped me save money , time and bought peace back in my life. Real life saver . Great service perfect time ! 10/10
-
June 2023 by Jala J
Great location, came here for a new phone after mine died. Sandy was super sweet, efficient, and very helpful, thank you so much!
-
April 2023 by SHAWMEKA G
I saw Jackie yesterday and she was NOTHING short of AMAZING! Jackie was extremely helpful and made if easy for me to make a decision. Thank you for all your help Jackie!
-
March 2023 by Scarlett Floyd
I love this location because everyone is friendly and always willing to help. Sandy took good care of me with ease. I will definitely definitely be back to upgrade my phone. The parking is shared, but there is ample availability. Thank you so much METRO for having great customer service.
-
March 2023 by Kandis Monts
The ladies Dekyrah and Sandie at this location saved my life and gave me some of the best service ever!!!
-
March 2023 by Bella 86
Dekyrah was awesome and very friendly. Thank you for excellent customer service.
-
March 2023 by Stacy Hodge
Nice customer service. Sandy was great help. I was in and out quickly. No complaints
-
March 2023 by Andre Williams
Super clean store ad great service! Sandy and Dekyrah gave amazing customer service! Thank you
-
March 2023 by latasha martin
Went in today to by a phone and had a great customer service experience with Dekyrah. I highly recommend and will use this metro in the future.
-
March 2023 by Angela Wright
Jackie and Dekyrah were super helpful and gave great customer service!
-
March 2023 by cesar guevara
Dekyrah was very helpful helped me set up my phone and the experience was overall great
-
February 2023 by Bettye Zeigler
The service l received was above excellent. A plus customer service very patient I am a senior citizen I will highly recommend this store. Dekyrah was great. Thanks
