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March 2024 by MANUEL GUZMAN
Very bad service, the lady inside has a very bad attitude.
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March 2024 by Leah B
Ordered 5 packs of cookies and burgers for family. The employee in window disrespectfully said only 1 cookie per pack (We were charged for 5. We also prdered DOUBLE QUARTER POUNDERS and they gave us SINGLES and charge for doubles!)We were here 3days prior and every pack of cookies had 2 per pack. I also requested sauce and napkins but because of how disrespectful every employee behind the counter was to my family, I left with an incomplete order, over charged for missing items.(how convienet to not give a receipt or have a manager newar by)After minutes of trying to get help we were told they will not do anything unless we order again.
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March 2024 by HA JR
Im a doordasher, and they have the orders ready in the lobby and they still want me to go thru the drive thru and wait in those long lines even though the orders are sitting there. It wastes alot of time and cant pickup or deliver on time. The lobby doors are open and they still tell me lobby is closed.
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March 2024 by Eric Tauber
Horrible service and food DONT EAT HERE!!!
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March 2024 by Darcy Aldridge
Cheeseburger hard and dry as a Frisbee. Never had a Cheeseburger like this in all my years. Could not eat.
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February 2024 by Lev Mills
The cash register system was down so that delayed the line. The food was good once we got through.
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February 2024 by Amanda Gillette
The food was good & made correctly. The store was new/remodel & clean. Orders were put in by ourselves at a self-service kiosk. We waited at a table & food was brought to us. Unique seating options compared to normal McD/fast food. Employees weren't rude or mean but lacked kindness or personality kinda. All was ok. Would return, Would recommend.
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February 2024 by Sarah Scoggins
Ordered on the mobile app. 02/19/2023 - went to pick up the food I paid for and the person at the window said that they were closed. I asked if I could be refunded and she said I could do that on the app. I looked at the app and for mobile order pick up it must be refunded from the location. I told her that that was what the app was telling me and she said there was nothing she could do. I understand being understaffed - but I ordered food and they were “closed” and unable to refund me. I would NOT order from this location. Go literally anywhere else because they will take your money and probably will not give you your food!
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February 2024 by Soraya Djadjo
Good speed of service and staff.
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February 2024 by Charles Hardman
Sat in drive thru for 15 minutes to order and no one took orders. Called the restaurant and they said drive thru is open and suggested I come inside to order. Worst service in
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February 2024 by Danny Martinez
POOR GREETING TO CUSTOMERS...2 LADIES IN FRONT OF THE REGISTER TALKING TO A PERSON 1 LEANING ON THE REGISTER LIKE SHE WAS HOME TALKING TO A CUSTOMER POOR POOR SERVICE . BUT GREAT TASTING BURGER N NUGGETS .THE ONE LEANING ON REGISTER WAS SO BUSY LEANING AND CONVERSATING THAT SHE DIDN'T EVEN TRY TO GET MY ORDER .... A PERSON FROM THE BACK HAD TO BRING MY ORDER ....
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February 2024 by Spencer Tom Hollingsworth
The low service rating is mainly due to the morning crew. I don’t know if it was a change in management or the entire crew, but avoid this place at all costs. If you’re getting a breakfast mobile order, they’re always finding someway to make it difficult and they come off as scammers.
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January 2024 by vanetta lockett
I like the new remodel. The only problem I had was the wait for an order of hashbrown. I don't know what was going on that day but everyone had to wait in the pickup space.
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January 2024 by steven LaPrade
Can't get a 2 double cheeseburger order
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January 2024 by Shayla King
FORMER EMPLOYEES and let me tell you all that it’s “clean“ on the outside but the food you’re eating has been sitting for hours past the throw out times. There are roaches inside the kitchen of this facility and those utensils they use for the food don’t get thoroughly washed, only sprayed with water. Most of these workers don’t wash their hands or wear gloves fyi. Management is also trash all the way up to the supervisor of this store and HR. If you’re waiting more than 5 minutes for your food just drive off, they’re watching you sit in line for 20mins because they don’t care about rushing to give you your food. You’re on THEIR time, spring road is a much cleaner and faster store!
