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March 2024 by martesha green
Would definitely recommend this place ! Had the opportunity to meet an amazing employee Shatima! Helped me and educated me on different options in person and online options. Very Friendly and knows her job well thank you again for your great customer service .
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February 2024 by Tawana Phillips
Clean and exceptionally maintained. Great experience!
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February 2024 by Robert Edwards
Shatima has been a great help. Always polite
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January 2024 by Ilysha Minor
Fantastic!! The beautiful lady at the front desk was the best!
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December 2023 by Leesa Meyers
This was a great experience all the way through. Thank you Shatima.
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October 2023 by CD
This is the first time I’ve used a storage unit and I must say, this location is clean and I feel that my items are safe. I also must give kudos to Ms. Shatima F. From the moment I walked into the office to set up my unit to each time I’ve called with questions, she’s been AMAZING. She’s always been professional with me and always willing to go the extra mile to ensure great customer satisfaction!!
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October 2023 by trellany gray
Shatima was awesome. Great customer service. She went that extra mile for us. Her personality really stood out.??
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July 2023 by Gym Guy Georgia
DON'T EVEN THINK ABOUT LONG TERM STORAGE HERE.Started out ok. I really like where the place is, even though the elevator has been broken several times in the past and the customer service hours mean nothing to them. I've been there a year.. I use it for extra furniture I had when I moved to a smaller house.So I get in the mail today.. my space is going up almost 100$ a month! That's a MASSIVE 40% rental increase!Now i'm scrambling trying to get out. If they had raised it 10% or maybe a little more, I would understand.. I have a been a good customer and recommended this place to others.. Never again! Extra Space Storage is the worst.. what a greedy awful company. I'll never use them again as soon as I get my stuff out ASAP.
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June 2023 by Natasha Rodriguez
I called around and got some terrible assistance (and even worst prices). Shatima helped me and was very professional. Such a pleasure
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June 2023 by barry thomas
Where do I start? A fantastic customer service experience @ the Oakdale location...which soooo many business lack these days. Shatima (store mgr) and Chimere were professional courteous and inviting...made the transaction efficient and effortless. I would highly recommend this facility and would also suggest to upper mgmt to consider this as an model of the business.
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June 2023 by Angela Young
We had a great experience setting up our storage space with Shatema. She was so helpful and her customer service was top tier.
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May 2023 by Matthew Lauer
Such an easy experience. Setup online, get code, move stuff in. Access is really simple, facility is clean and we'll lit, carts provides to help move stuff, two levels with ground entry. No wonder people pay to store stuff! Great experience.
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May 2023 by Su Hollowell
Easy online reservation, the representative called immediately to set up my account and complete the reservation/storage lease. She was professional and polite. Answered my all my questions.
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May 2023 by VERONICA DUNN
Shamita was very courteous, professional and knowledgeable regarding the units and showed us multiple units to rent. Very pleasurable to work with.
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May 2023 by Michele Powell
Shatima, the Store Manager is WONDERFUL. She was so helpful, pleasant and professional. In addition, the facility is incredibly clean! I’ve rented storage units at other companies and none of them compare to cleanliness of Shatima’s facility! I’m so happy that I chose the 5218 Oakdale Rd ExtraSpace Storage location.
