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December 2023 by Sherrell Oliver
It’s 930a on a Wednesday & the pharmacy still is closed.
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June 2023 by Sheila
I had to pick up a prescription for a friend that just had surgery. I arrived at opening and the pharmacy staff was incredibly rude and unprofessional. They were mocking and talking horribly about patients/customers they didn’t like. They were using the customers full name when doing so which is a complete hippa violation. Even the pharmacist (a lady) was participating. At one point she stated “we don’t get paid to work until 9am so don’t even pull up to the drive thru at 8:59”. I was in utter shock. Do not use this location.
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May 2023 by Vladimir Navarro
I had great experience with a coworker there, she was amazing anytime plus she helped me in 4 different times and always she was amazing!! Thank you a lot
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May 2023 by Kaiesha J.
This CVs is HORRIBLE! When ever your in the drive thru or inside to pick up Medicine that is ready. You will sit on drive thru for 15+ minutes! Inside is no better! They are so unprofessional, I had to switch from this pharmacy bc they are horrible. If you can go to a different CVs please do that! NO STARS FOR THIS PLACE
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April 2023 by Melissa Carver
Pharmacy is always packed but assume because of their great feedback & customer service.
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February 2023 by Wildman130h ..
If there was zero stars it would be for the pharmacy on the afternoon of January 31st I called to see if my script was ready. I was nothing but stonewalled saying the script was backordered with no clue when it would be in. I asked if it could be transferred to that store from another instead of going all the way across from the west side to the east side the tech said she wouldn't do that and refused. Which this has been done before. After the refusal the script was trashed all together Causing me to have to get a hold of my doctor and transfer it to a Walgreens this was carelessness and blatant disrespect of care of a prescription for a humans health reason. Mind you not this is the second time this same debacle has happened. I wouldn't recommend this place to anybody in the area they will lose your script in your system on purpose. An individual like that needs to not be employed there and I willNever have a script filled by any CVS with how they regard their customers
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January 2023 by Ebony Caldwell
The staff is always friendly. Today, I was 3rd in line and the cashier quickly opened a new self-checkout line, yet she still remained friendly and helpful. This was a great visit!
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January 2023 by Anna M.
The pharmacy staff is rude and takes way too long even when only dropping a prescription. The inside of this cvs is dirty and the pharmacy is so cluttered. I will be changing cvs locations. Also, the trash always looks gross outsid
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January 2023 by Nick Publicover
I want to like this particular CVS, but they have let me down over and over again. Some of the cashiers and pharmacy techs are helpful, but more often than not they are short-staffed and the drive through can take up to 30-40 minutes (or more). By the time you get a hold of an employee, expect a dismissive tone and an attitude that screams out, “Why are you bothering me?”. I do not recommend this CVS.
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December 2022 by J K.
Pharmacy always busy, always a wait I get it. But then you start having extremely rude sales associates at the counter, JOSE! You'll be talked down to, cut off when asking questions about your prescription and then rude comments made about you to other associates while you're standing there. Won't return, moving my prescriptions as I write this to the Walgreens across the street.
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November 2022 by Sharonda Thompson
I read the previous reviews and thought “how bad could it really be?”. Trust, it is as bad as everyone has stated. Save yourself the headache and send your prescriptions to the Walgreens across the street or Publix less than a mile up the road.
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November 2022 by Essence Turner
After my cvs on concord has closed I'll be using the cvs on s. Cobb.I had to leave atl rd cvs because their rx wait time was 3 hrs...ridiculous. I went to the cvs on s cobb drive near Cooper lake and they were super busy but still had the rx ready in 25 minutes. Thank you all!
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November 2022 by Edward Cason
Slowest pharmacy ever. Go somewhere else is you have the choice.
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September 2022 by Martha Govea
The shelves are empty all the time! Short staffed, no cashiers to help you.Everyone has to use Self-Checkout! I go there out of necessity, I normally go to the location on EW Connector, which is the complete opposite! I feel bad for the one employee I see there all the time..Sad situation ?
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September 2022 by Amj B.
This CVS has received a great deal of criticism ( on Yelp ) for its revolving door of crass, offensive or hostile employees . Those particular CVS employees do not last long, as most lack the work ethic and people skills to work in any retail environment. However the actual pharmacy professionals that are at the Cooper lake/S.Cobb drive store are absolutely wonderful. The pharmacists and the pharmacy techs are knowledgeable, respectful and lovely people. They remain pleasant and helpful despite having to work with an endless flow of rude,lazy and obnoxious entry-level employees (as well as some of the public.) Being a longtime CVS customer I admire the professional pharmacy staff's ability to do such a good job day after day while surrounded by idiots.