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March 2024 by Nivi Bash
Thank you Lawrence for helping me in my time of need! Great customer service and an overall great guy that made sure we got the project done right on time.For y'all wondering, I needed to redo the upper apron & strut tower on my 2015 Subaru Forester to pass the state of Georgia's Rebuilt Title Inspection. Lawrence worked with me throughout the process to bring me peace of mind and ultimately have my vehicle pass the inspection, all at a reasonable price.If you're looking for customer service, this is your shop!
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January 2024 by Aleah Brown
Getting into my garage has been and issue and my car sure suffered from our battle. I had a broken passenger door mirror, broken bumper clips, and scraps on the sides of my bumper. Every morning when I stepped into my garage the damage to my car would be the first thing that I saw. After getting quotes from body shops that left me in shock, I went to see Lawrence. They are professional, detailed oriented, and timely. I was so pleased with the results….and the price! Please stop by and check them out….you won’t be disappointed!
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November 2023 by Derrick McCoy
I got my Ford Mustang repaired here a few months ago after i took too sharp of a turn and hit the corner of a narrow building entrance. The rear of the passenger door and bumper were badly scratched and dented. Took it to these guys and they fixed it up like brand new. Dont even remember what damage looked like anymore. They were very communicative and worked with my schedule to get the job done on time. They take pride in their work and are very trustworthy. Highly recommend these guys for any of your car repairs. Wish they did car mods too so i could take my mustang there for them to do as well
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September 2023 by Quita
Lawrence did a good job on my car. My bumper needed to be repaired and painted after someone scraped it. The turnaround time was good and so was the cost of the repair. He also restored my headlights and they look much better than they did before. I am pleased with the quality of his work and I would recommend this shop for painting & repairs.Service: Painting
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July 2023 by Millie Schild
Lawrence and Joy did an amazing job fixing my car! Lawrence is honest, reliable, and had great recommendations for repairs at a reasonable cost to save you money. He had a very quick turnaround time and has a relationship with a nearby rental car service to make things even easier. He had my car fixed up and looking good as new within the timeframe promised (2 days!). I would recommend him to anyone and will keep coming back as needed! You will not go wrong with this shop!Service: Body & Trim
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February 2023 by Clint King
Do you trust your insurance company? Do you think they are looking out for your best interests or theirs? If you need an honest assessment for your damaged vehicle, go see Lawrence. He will go the extra mile to try and make things right. Our vehicle never looked better.Services: Painting
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November 2022 by Stephanie Saimmeaque
First off, I would like to say that Lawrence and his crew did more than an amazing job on my vehicle. I am still in awe. They treated me like family from the gate. He kept me informed every step of the way, and if you look at my vehicle, you can’t even tell anything was wrong with it so if you were looking for the work done right, I suggest that you go see Lawrence and his crew with your issues. Trust me you won’t regret it. They are amazing.
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October 2022 by Kathy Baker
Laurence did a great job removing several small dents from my Mercedes’ sprinter & replaced a few trim pieces. The office was very easy to work with & did their best accommodating my crazy schedule. The work looks great & was very affordable!
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September 2022 by Latasha Moore
Lawrence was kind enough to accept my car when all other auto places were estimating not even assessing my car until October. I had run over a tire scrap on the highway when I was not able to avoid it safely and it tore my front bumper along with destroying my undercarriage. Lawrence fixed my car up nicely, tested it to make sure it was not overheating, and cleaned my car too. Thank you for everything Lawrence. I will definitely recommend you to anyone and use you again if I need to in the future.Services: Painting
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September 2022 by Tahira Augustus
DISAPPOINTED - Complete Auto Body Detail Paint came highly recommended by a good friend who’s used them for past collision repair, and after looking over the reviews, I was confident in using them for my front door replacement after my recent auto accident. Initially, speaking w/ owner Lawrence Peltier during the damage assessment, I felt assured that my vehicle would be in great hands for the repair. Unfortunately, I didn’t experience the quality of customer service that I anticipated throughout the process.Upon dropping my car at the shop, there were delays in opening my door, where it took a week to perform. I was concerned about the delay, however, more so, there was a lack of communication in making me aware of the issues encountered, as well as presenting options that could of expedited this process. Lawrence was indisposed due to an emergency so his shop team was supposed to contact me about the ordeal, however, I never heard from anyone and if it wasn’t for my proactiveness in calling the shop throughout the week, I wouldn’t of been aware of the scenario. Upon finally having my door opened, I was informed of additional damages, which was expected, but when I had the opportunity to speak w/ Lawrence about the lack of communication, he was extremely defensive throughout the conversation. As I was paying for the repairs out-of-pocket, he informed that my vehicle was “not a priority” since insurance claims took precedence and made it appear as if I shouldn’t of had the level of concern about the delay.Agreeing to move forward w/ the repairs, I remained proactive in checking upon its progress and my car was ready about 10 days later, however, upon receiving my vehicle, I found further interior damages from the team shifting components on my driver side to access for the repair, and there were issues closing my door properly. After bringing my car back to the shop to assess my grievances, Lawrence didn’t want to accept responsibility, insinuating that with my car being older, it “came in that way”. He eventually agreed to adjust my door, as it wasn’t closing fluidly, and when I came back again for the appt, he continued to deny the damages/rough treatment his staff left on my vehicle, to the point in which we were arguing in front of the shop w/ him asserting that he was only going to adjust my door. There were adhesive marks from taping on my car top, clear coat sanding debris throughout my dash, missing/loose interior components, etc.—I eventually paid for full interior detailing on my own to correct, as I refused to breath in the fiberglass debris from the paint sanding for a week until the adjustment appt. Lawrence ended up removing the adhesive residue off my car top and windows, and cleaned my driver side front headlights following the argument, but at that point, it was too little, too late in terms of the quality of customer service received.As mentioned, I’m highly disappointed and moving forward, aspire that the shop engages in better customer service consistently across the board—whether you have a new vehicle, older car, insurance sponsored or self paid job. Complete Auto essentially gave my vehicle 2nd class treatment due to it being older, and the verbal confrontations from Lawrence left a negative impression where I’m unable to entrust in their services at this point. As a customer, you expect quality care, especially if legit concerns are being brought to attention, and I didn’t receive that—I was left to fight for my claims and even when resolved, made to feel that my business wasn’t valuable. The workmanship on the door itself was good, but between the arguments and residual damages left from the initial repair, I wouldn’t recommend unless you have a brand new car being repaired under an insurance claim. Aspiring that the customer service improves for future patrons.Services: Painting
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June 2022 by Bob Tolford
A friend of mine accidentally backed his Bobcat into my Tacoma's right rear quarter panel and insisted I get it fixed properly so it would look like new. I took it to Complete Auto Body as Lawrence had done a nice job repairing my wife's car's rocker panel at a very reasonable cost.The price Lawrence quoted me for the work was very fair and I had him go ahead with the job. Unfortunately for him the job was far more involved than he realized due to issues with the aluminum body being difficult to work with. It took him a great deal longer to get it all done, but I was more than pleased with the result. Lawrence even found new graphics stickers to replace the factory ones that came with the vehicle. As the colors of the graphics were not the same as the original, he replaced both of them even though I had told him I was not worried about the difference (you can only see one side at a time). I was not charged extra for the stickers (they aren't cheap) nor did he charge me any more than his original quote. Lawrence could have charged me more than 2 1/2 times what his original quote was due to the unexpected difficulty of the work, but he did not. I find this kind of integrity and honesty a rare thing. The man obviously takes pride in his work and reputation; he even asked me to come back after my road trip (at no extra cost) so he could wet sand the paint job, touch it up a little, and make it look better (there was some barely discernible texturing to the paint) but honestly, I think it looks fantastic as is.I highly recommend his shop.Services: Painting
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June 2022 by Tanya Prater
Lawrence is a life saver!! He put my baby back together after the insurance wanted to declare my vehicle a total loss. If you're thinking of using Complete Auto Body do not hesitate. They were on point from beginning to end. I will definitely use them again if I need to.Services: Body & Trim
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November 2021 by K Latham
Lawrence and Joy were INCREDIBLE!! They took a bad situation that turned into a worse situation and headache and made it tolerable......at least from their end. We had A LOT of problems with the insurance company of the person that hit my vehicle. Lawrence and Joy did everything RIGHT and kept me informed while doing so. I would even say that they sometimes had to go out of their way and be totally annoyed by the insurance company as well as the car rental place. They remained professional and worked with me every step of the way. Unfortunately, it's going on two months and all the issues are not resolved with my vehicle. Lucky for me I still have Lawrence and Joy working with me!!Services: Painting
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October 2021 by Tanya Pharr
Lawrence is a life saver!! He put my baby back together after the insurance wanted to declare my vehicle a total loss. If you're thinking of using Complete Auto Body do not hesitate. They were on point from beginning to end. I will definitely use them again if I need to.Services: Painting
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July 2021 by Laurie Malecki
I am incredibly impressed with this body shop and they have not even started work. It was Friday afternoon and I have been through hell with Geico for a week before this. Needless to say Geico failed once again and there was an issue getting a tow truck to take my car to a body shop. This body shop agreed to stay until 5:30 and they normally close at 5. Well I arrived at 5:30 but the tow truck driver never showed with my car until after 6 as he went and did a job in between transporting my car. Unbelievable! Cami (not sure if I spelled it correctly) was so sweet and calming and Lawrence who owns the shop was fantastic on the phone. I finally feel like my issues will be resolved and I am confident my car is in good hands. Body shops these days are booked out but if you have an opportunity use this shop and if you have Geico #geicocustomerservicesucks, run for your life.Service: Body & Trim
