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August 2024 by Ethan Pierson
Very professional and easy to work with
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August 2024 by Re'JONG H
Very great experience from start to finish. I'd rather come here rather than take my car to the dealership.
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June 2024 by Yongan Zhang
They are one of the nicest groups of people I have seen!
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May 2024 by Andrea Lindsey
Happy Customer!! Highly recommended !!!
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May 2024 by Mike
CGA saved my pocket and week... I went there for a second opinion on my transfer case being replaced and Sam Steed got me the right diagnosis. The first shop I went to wanted to replace the transfer case that would have ran me over a thousand bucks. Thanks to the great techs at CGA, that wasn't the problem. I just needed a new U joint. Sam tried 2 that were pre manufactured for my vehicle and neither one worked to his standards, so he had one made the same day bringing what would have cost me a lot down to 150$.. It is perfectly balanced and now rides smooth as glass. Thank you for your honesty and dedication in getting my Infiniti like new again.
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May 2024 by TERR
They were wonderful!
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April 2024 by Claude Zervas
I enjoy working on my autos, but when time or my skill level does not allow, this is my only choice. They do it right instead of on the cheap. They never tried to upsell me. They can actually diagnose instead of randomly replacing parts. Never had to fix anything after their work. Guess it has been 15 yrs of 5 star experiences.
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April 2024 by Dave Kentworth
I've been taking my cars here for ten years now and don't plan to go anywhere else.
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April 2024 by Keri Norman
I cannot mention enough just how great this team is and this place of business! My family and I have been taking our cars here for more than 20 years and they have consistently treated us with the utmost respect, kindness, and above all honesty with everything service. I moved to Dunwoody a few years ago and still take my Lincoln to them whenever anything goes wrong, even opting to have it towed all the way across town when needed. Jason, Waylon and all of their team are simply the best! Thank you for making it easy to recommend you to everyone I know!
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March 2024 by Candace Evans
Cobb Galleria Automotive is my go-to for car maintenance, and I couldn't be more impressed with their service! From the moment I walked in, the staff was incredibly patient and attentive to my needs. They took the time to listen to my concerns and thoroughly explain the necessary repairs.
What really stood out to me was how they spoke to my husband about the entire price and work breakdown. They ensured that we were both fully informed and comfortable with the decisions being made. This level of transparency and communication instilled a sense of trust in their expertise and integrity.
Throughout the process, they were extremely patient and helpful, answering all of my questions and addressing any concerns I had. They went above and beyond to make sure I understood the work being done on my car and what to expect moving forward.
Overall, I highly recommend Cobb Galleria Automotive for their trustworthy service, exceptional patience, and dedication to customer satisfaction. They truly set the standard for excellence in car maintenance.
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March 2024 by janice5125
I took my car in for emissions and they got me in and out really quick.
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March 2024 by Sen Laka
This is the only place my wife and I take our cars to. Very fair prices and incredibly friendly people. Twice now, our cars have broken down and needed immediate repairs, one day later they're back up and running. I called around to about 6 different shops in the area and these guys had the best estimate and best out the door price i've seen. Will continue to use them as long as i'm in the area.
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January 2024 by Sasha Prochnow
I took my car here to get checked out as I was hearing a noise when going left. The man took my car in back and looked at it. He said I just needed new tires as the tread was low…A few weeks later my entire driver side wheel popped off while my teen was driving resulting in $3700 in damages to the car. Will never go here again.
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January 2024 by Steven Charles
Had one of the worst experiences ever, especially in light of having read so many glowing reviews. The employees were sullen and unfriendly, acting as if taking a look at my car was a bother.
My car had an obvious coolant leak, and so they took it inside to take a look. A few minutes later, without even pointing out where on the car the parts needing repair/replacement were, I was simply told it would cost $3,800 to fix!! He didn't bother showing me a specific estimate breakdown, I had to specifically ask for it, again getting the feeling it was too much a chore for them.
On top of that, they then asked for a hundred dollars for their diagnosis! I was stunned and pretty outraged, as I'd never before been charged for taking a look at an issue with my car, unless specifically pointed out, and agreed upon BEFORE anything is done. As if that wasn't wasn't bad enough, their diagnosis and estimate were way out of line, as a top mechanic ended up fixing it, for less than $500!
And that included replacing a water pump, which wasn't even on their estimate, which if it were, would've put their estimate well over $4,000, for what actually was a fix nearly TEN TIMES less than their rip-off price! When I later requested a refund for the $100 I'd been inappropriately charged, they never bothered to respond. I'd rate this place zero stars if I could...
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December 2023 by Josh Hobbs
Brought in my 2011 Cadillac sts it needed a new pcm. The guys up there found the problem quickly and Jason always kept me updated! Great service!
