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January 2024 by Shannon Spencer
Wonderful service! A few months ago, I stopped by to have my brakes checked. The mechanic was straight forward with the quote and asked that I set up an appointment whenever I was ready. I called them last week and made an appointment for Friday. They were genuine, punctual, and the repairs cost a bit less than the quote. I’m not car savvy when it comes to car repair costs so in addition to asking for recommendations, I rely on my instincts when choosing mechanics and it didn’t fail me this time. If you are in need of car repairs, I’d highly recommend calling Car Connex!
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January 2024 by Tipp
I only trust Car Connex with my cars. They're so straightforward and trustworthy. They always give you options and help you to get your money's worth. If I let another place look at my car, I always take it to them for a second opinion.
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December 2023 by david martin
I was referred to this shop Car Connex, told the owner was very good, well my experience went like this. Had a few things wrong with my vechile; oil leak, draining battery engine light was on. Dropped vechile off Sunday evening for him to look over Monday, called Monday told him my issues, didnt hear back from him at all, Friday comes around so I'm thinking he is working on the issues so I call him to check the status of my vechile. Now here is where I question the experience level of this mechanic , he told me it was too much, I'm 52 years old and I come from a family of mechanics up North, and I'm yet to hear a mechanic say that's too much. But yet that's what he told me. I wasn't worried about the price, I just needed it fix to give to my daughter. So that Friday when I spoke to this mechanic I told him to just leave it outside I'll pick it up that evening, well it's been outside the entire week, covered full of leaves plus the battery was drained. So here we are very disappointed and I'm giving him Mr Chang a one star. Very unprofessional and rude. If he didn't want the job I could've been contacted sooner than that an taken my vechile somewhere else where the job would've been complete
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September 2023 by Jonathan McKenzie
I’ve been here twice and he is very fair and honest. I highly recommend Car Connex
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August 2023 by Emily Hindes
Chang and the guys at Car Connex always do a great job for a good price. I’m always happy to hand money over to someone who does the job right and is very knowledgeable. This is our go-to for both of our Hondas!Services: General repairs & maintenance
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June 2023 by Cameron Bard
I called and scheduled an appointment for a week later. That day I dropped my car off, and Young and Chang took care of my issue within a few hours and for a very reasonable price. They also were honest about the other wear items on my car and didn't try to upsell me. Outstanding service; highly recommended.
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June 2023 by Aaron Walker
These mechanics are as honest as they come, I would highly recommend them. I came in mentioning that I might have a brake/rotor issue (which could be an expensive replacement). They took a look FOR FREE and said my brakes and rotors were fine - easily could have pushed me to replace them if they were dishonest. They also showed me some other issues which I wasn’t aware of when purchasing the car, and advised me what to watch for moving forward (they didn’t recommend any repairs for now). I’ll gladly bring my car to them in the future.
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June 2023 by Pete Quist
Chang is the man. Honest and competent. If he did brain surgery, I would get new brains for all my friends. Seriously, top notch. Lucky to have a great mechanic in the neighborhood.
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June 2023 by A
These mechanics are as honest as they come, I would highly recommend them. I came in mentioning that I might have a brake/rotor issue (which could be an expensive replacement). They took a look FOR FREE and said my brakes and rotors were fine - easily could have pushed me to replace them if they were dishonest. They also showed me some other issues which I wasn’t aware of when purchasing the car, and advised me what to watch for moving forward (they didn’t recommend any repairs for now). I’ll gladly bring my car to them in the future.
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May 2023 by Marc Zanghi
This is one of the most trustworthy mechanic shops I have ever been to. The owner of the shop (and also head mechanic) is very fast to diagnose problems and will literally take you into his garage and point at the issue and let you physically look at the problem and explain it to you first hand. The cost of the work that they do is nearly half of what you would pay at a chain; very often for small tasks they will charge you just for the parts and barely add any labor if the task is small. I have taken my car here for a second opinion on multiple occasions and the price they quote me is typically much less than other places, and they will be honest about how urgent the repairs are vs other mechanics who will typically overblow the severity of your repair just to squeeze some more money out of you on the spot. I could write pages of anecdotes about how this place is an above average mechanic shop but just see for yourself.Services: Electrical repair
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May 2023 by Ben Whitener
I had called around to a few different places about having a serpentine belt replaced, and Car Connex was far more reasonable in their pricing. I dropped the car off one evening and the next morning it was already done. I would recommend taking your car here, I definitely will be in the future.
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May 2023 by Ethan Pierson
Was told by another shop that I needed $2500 worth of suspension repair. Was told here that I just need an alignment and id be good to go. The mechanic here looked at my car and gave me advice for free, even though I offered to pay for his time. I had it aligned and it fixed the problem. Thank you!
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March 2023 by Kathy Franklin
Took my recently purchased used car in for Mr. Chang to do a diagnostic and general once over today. I was going to walk home, but he did it right then. GREAT MAN, GREAT SERVICE! Honest, didn't try to sell me anything. I used him for my Camry, and you can bet he'll have my business for the life of my newer car!Thank you Mr. Chang!Service: General repairs & maintenance
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March 2023 by Christy Hansard
I took my Hyundai Sante fe in, referred by a co-worker, when it was showing signs of overheating. My regular mechanic was covered up with a 2 day wait, but Car Connex said they could take a look same day. I braced myself for costly repair, new radiator, etc. Chang and Young called to let me know the Cooling fan was simply disconnected (possibly just knocked loose or a past mechanic forgot to reattach). What a relief! When I asked what the charge was, they replied, "No charge, just come pick it up." Wow - I was astonished! They are officially my new "regular mechanic" and earned a customer for life.Service: General repairs & maintenance
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February 2023 by Kimberly J.
Transparent service! I've taken my car there twice (one for a shaky steering wheel and one for a check engine light). My car has 130,000+ miles so I was nervous both times of an expensive repair and being taken advantage of since I don't know much about cars. Both times he has shown me the parts and pieces he's talking about, explained what was going on and what he'd do, and fixed the issues for very reasonable prices. My friend has experienced the same thing. While I'm nervous of drawing more people and extending wait times, I appreciate his honesty and feel that he deserves the business!Being able to go to Rev while waiting for my car is a nice perk!
