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November 2023 by Mackenzie Edwards
We had the best experience with Capital! Errol and the staff helped us have the best possible time purchasing our 2023 Acadia Denali. They even stayed late to make sure our experience was the very best it could be. I definitely recommend purchasing with Capital GMC/Cadillac.
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November 2023 by Marquavian W.
The worst mechanics you could ever go to , I bring them my car with a engine power reduced issue. And they change something that had nothing to do with the issue what do ever , and charged me $600 for it. No my car has more issues on top of the issue I brought it here for. Do not waste your time here
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October 2023 by Joelle V.
My review is specific to the poor customer service received by Radi.I brought my car in for an engine code and Radi condescendingly quoted me 2k without even having a qualified mechanic look at the vehicle. When I requested that they actually look at my car before quoting me for a repair as this is not the first time I've brought my vehicle to Buick for the same code, Radi became argumentative. He then told me the diagnostic test would be 189 even though I already had the engine code and the light had gone back off. This should have been offered first since I brought my car in for SERVICE. The fact that I was quoted 2k for a repair before 189 for a diagnostic is incredibly concerning. This was quite obviously discriminatory and Radi was unpleasant from the very beginning. Why is this location quoting their customers thousands without even looking at vehicles? Beware of this location doing unnecessary repairs without even looking under your hood
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October 2023 by walter jordan
Mannnnnnnn I found the only truck in Georgia that was fully loaded here at Capital GMC…I looked at GMC dealerships in Macon, Columbus, Cordele, Warner Robins, Griffin and other GMC dealerships.. I Called Blake and a deal was made.. I am very pleased with the service. I purchased a 2024 GMC Sierra Elevation top of the line, fully loaded with leather, sunroof, side step, spray Berliner, and Bose stereo for Trim package Elevation… did I say this was the only truck like this in Georgia?
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October 2023 by Joey Moskowitz
Leonard in service was fantastic. The side mirror on my car was broken. He was able to replace just the glass ($168) instead of the whole assembly which would have cost a lot more. I have always been skeptical that dealers always look to do more than is really required due to driver ignorance. Leonard has restored my faith.On another matter, the appointment scheduling system on the phone stinks. Took 6 minutes from a person whose English was fair. 4 minutes of questions not related to my repair. 2 minutes of trying to sell other services before I got the appointment. 2 hours later I got a call from a sales lady trying to get me to buy a new car. They need to fix this.
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October 2023 by Nikhil Shah
Showed up for routine maintenance. I was immediately greeted by an informed, kind and helpful representative. I was directed to the service advisor, Zach. He was personable and explained the impending services. Compared to visits at other dealerships, the service was timely and exceeded my expectations. Zach was great and the service mechanics performed well also.
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October 2023 by Michael Tyler
My recent experience, purchasing a new car at Capital Buick GMC was amazing. From start to finish, the process was comfortable, informative, and easy. Mr. Blake Kenya was the epitome of professionalism! I appreciated his patience and demeanor. Ms. Donna was amazing as well. The beautiful ladies, at the reception, were a joy.Thank you Capital Buick!!M. Tyler
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October 2023 by cboak2
Blake Kenya gave me a great deal and they delivered my new GMC 1500 Sierra Denali to my home!
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September 2023 by knowwes
I want to show love and appreciation to James Jacobs at Capitol Buick GMC. He has taken care of my family for years. This is our 4th purchase from him and we will keep on doing Business with this dealership. This purchase was from the Website, made the deal, and delivered to our home in SC.Thanks again James and Capitol....
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September 2023 by Scott MacKenzie
Excellent service and follow up. I have been using another dealer for years and when I moved offices I decided to try Capital. The work was done on time and was excellent. The service advisor, Radi, was very easy to work with and did and excellent job explaining the work and got it done within the time frame he told me. I will definitely use them again.
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September 2023 by Darlene Ussery
From start to finish our salesman, Theo Petenzi, was thorough and thoughtful. He made the transaction so easy. In talking with him first by phone he went above and beyond to find us what we were looking for. Then, at the dealership, he explained everything so that we could understand and I never felt that he was talking down to us. He is definitely an asset to your dealership and we can highly recommend him and everyone else we came in contact with for that matter. We LOVE everything about our new Buick and look forward to driving it for many years to come!
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August 2023 by Iesha Jennings
When the saying “get you someone that’s cares, and see you win”, really is a person. I had the pleasure of being guided by one of sales associates here Mr. Kenya. At first you not successful you TRY..TRY AGAIN. Look at me now.The staff I met during the process and time were friendly and great. Made me feel at home rather than like a rushed off closed sale.Definitely a ? , and told my friends to shop here when ready.I am truly happy with my Audi..Thank you!!
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August 2023 by jose ocho
Smooth transaction and very helpful staff made my car buying experience easy. Blake Kenya and the crew there have given me their full attention to all my car needs. Thanks again for the great help!
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August 2023 by Terrence Ward
This purchase was an excellent experience. Mr. Blake Delacroix Kenya is an awesome Salesman , and really cares about his customers, and believes in our Lord and Savior. I am pleased with my new Yukon SLT. The Team at Capital Buick is Extremely professional and and inviting, from the front desk to the back. Mrs Donna in Finance is also great as she found the best finance option for todays market and gave me a great deal on my trade.
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July 2023 by Susan R.
If there was an option for a negative star review, that's what I would have chosen. My husband purchased a new truck from this dealership on July 3 and paid $44,000 in cash. The finance guy counted the money in front of us and gave my husband a receipt and my husband wrote a check for the difference. Today they called us and said we only gave them $40,000. Beware of this dealership!! Clearly the finance guy counted it correctly at the time otherwise he would have requested a different amount for the balance.
