-
December 2023 by Jimmy U
Typical movie theater. Clean place with friendly staff. Seating is very comfortable. Quality sound system. Clean restrooms as well.
-
December 2023 by Deze Hughes
I Came on a Tuesday night to see the Color Purple with my family, they were out of candy, nachos were cold jalepenos were frozen and trash was all over the theater like they never cleaned it after the last movie. This was my first time coming and will definitely be my last.
-
December 2023 by Theodore H.
First time there to see the color purple. A loud verbal argument broke out. The theater was cleared. No staff or security intervention no refund's offered. Saw a little more than half of the movie missed. The seating is tight and the old style. The concessions are strange. You have to wait in line to order and pay. Then you have to get in another line to pick up what you paid for. The worst movie experience in my life. Stay away !!!! You will be disappointed !!!!
-
December 2023 by Amanda Bowles
Our family went to see Migration in 3D. The entire movie was blurry despite several families asking for staff to help fix it. The Manager’s response was that the “3D movies are not what they used to be” and that it was supposed to be like that. Pretty sure we just saw Mario and it was great. This movie probably would have been pretty cute he we not been seeing double the whole time. Not the front counter staff’s fault at all. This one is totally on the manager…
-
December 2023 by Kyle Smith
Always clean w nice employees. The theater is involved w kids Private School, Trinity Christian across the main road.They let TCS use the parking lot for buses and drop off for school trips. The school also creates movie outings for the kids as well. But NCG also is used for the school when they have guest speakers.NCG partcipates a ton with TCS with is great for the children, school as a whole, and the community.Thanks, NCG!
-
December 2023 by Michelle Alford
Update:After posting my review I received a phone call from a very lovely representative who refunded me for the tickets. I’m impressed someone got back to me and assume maybe the initial delay was due to the holidays.I’ve been trying to get ahold of someone from management regarding a refund for prepaid movie tickets for the new hunger movie, but have yet to hear back from anyone. Our movie time and theater got changed upon arrival due to issues with the roof leaking on 11/21. I know it was completely out of the theater staff’s control, however we opted not to wait an additional 40 minutes in a huge line, late at night in addition to giving up our VIP seats we prepaid for. The theater was a madhouse so I figured I could just request a refund by phone or email. Nope, no one will get back to me and when I went to the theater to request a refund I was told all they could give me were vouchers which is not something I’m interested in. I just want a refund. It’s so frustrating because I bought 6 tickets. Oh well, live and learn I guess.
-
December 2023 by Christian G.
We spent took 8 people to the movies here and the movie stopped half way through. 30 min later they restarted it. The next time we went the movie never started. Went and told management 25 min after start time 15 min later it started... theaters are dirty and it's not cheap. Likely won't be back.
-
December 2023 by Charlene Nicol
Tried to see a movie by pre-purchase, but the theater lost function at the registers and with the video in each theater. Everyone was given a voucher. We came back hours later for the same movie. Everything was now working, but then was told that movie could't be seen because of ceiling problems, yet the theater was still selling tickets to the last two showings. They gave us our voucher back and ww will try again tomorrow but we waisted hours today driving back and fourth when it could have all been avoided.
-
December 2023 by Dave H.
Staff is courteous and helpful. Theaters are fairly clean. Seating is comfortable. Would recommend this venue.
-
November 2023 by James
This place has gone downhill since I last visited. Unsanitary conditions when it comes to food particularly popcorn. They just throw this in a plastic tub and let people self serve. Self serve where everyone’s dirty hands touch the scooper that was laying in the center of the popcorn. It’s like there’s a careless teenager running this place.
-
November 2023 by MJ The photographer
This NCG Cinemas Movie Theater is a nice and clean place to go and watch a movie. They also have a party room for kids' birthday party. Also, the VIP section has recliners seats, and the rest are standard cinema seats.
-
November 2023 by Scott Rob
Nice cinema we went there on Friday at lunch no real crowds. For first showing of new paw patrol movie. I try too take pictures of seating but it’s to dark. The VIP section has recliners seats the rest are standard cinema seats
-
November 2023 by James Baker
I have been coming to NCG for years. Took daughter to see the kids day Hotel Transylvania 10 am showing which includes free ticket with purchase. Whoever is in charge of scheduling either didn't plan right or inform the staff to make popcorn before the building opened for customers. I'm almost 40 minutes into the movie and cannot join my wife and kid due to waiting on this popcorn to cook. NCG do better!
-
November 2023 by Bruce L.
I was made to pay for a ticket, despite having a voucher. Only for the general manager to take me aside, and tell me that I had made him look bad. Therefor making me late for my movie. This company's cheap prices are reflective of their cheap customer service. I will, without a doubt be taking my business to a better run cinema, such as Regal, & I suggest others to do the same.
-
October 2023 by Becky Cantrell
Great view from every super comfortable seat. Clean restrooms. Typical theater food, yummy but pricey lol, but to be expected.
