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September 2023 by Rodney Parsons
When the mailman pulls up with a delivery from our friends at Merch Mountain, it's always a great day. Always satisfied, Top Notch customer service.
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July 2023 by Scott Seeley
Purchased a OWSLEY orange sunshine shirt and this is a must for all that follow the music. Shipped quickly, great cause and comfortable shirt to top it off!!
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March 2023 by denise pounds
Absolutely love this place. Very high quality merchandise. I got my new order in 3 days. Great customer service.
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March 2023 by Rodney Owens
I’ve been buying band merchandise from Merch Mountain for well over eight years and have always been impressed with the customer service and quality of the products I receive. On the rare occasion a mistake is made on my behalf or theirs, they always make it right. They’re quick to respond to emails and go above and beyond to make sure I’m happy with my purchases. Most of my purchases have been Blackberry Smoke merchandise, and I like the fact the owner is committed to selling products with the Made in the USA label.
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March 2023 by Eric Almy
I’ve been ordering from them for over 10yrs now. I think I’m that amount of time I’ve only had 2 issues that were quickly resolved. Like the same day resolved. 90% of the time my orders ship the same day as the order. Most artist brands are a 1 to 2 week process from ordered to delivered Merch Mountain is normally in my hands within 3 days. Top shelf service. I wish every artist used them. Seems really unfair to leave a bad review when you ordered the wrong size or order from overseas and get upset over the tax your area has imposed.
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March 2023 by Alicia Sallee
I've only ordered from them a handful of times and everytime I get amazing service!! Even when I order around Christmas time I've always received a tracking number within 24 hours and my order is at my door in 3 or 4 days.
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March 2023 by Melanie Embry
Excellent customer service!Prompt delivery.Never had an issue with any orders placed.
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February 2023 by Christy Perry-Owens
I've ordered from Merch Mountain numerous times and have been satisfied every time. Most recently, I ordered two shirts that were delivered promptly and were exactly as I expected them to be.
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December 2022 by Scott Wolfe
Orderd a shirt for my wife I'm size women's XL, shirt arrived and it is so small it would not fit on my 12 year old granddaughter, called to complain and got a recorded message to call another number, called that number and it doesn't exist! Total rip off!! Never again!
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December 2022 by Cristina Mancarella
they are shameful they don't answer or pretend to help you. I've been trying to communicate with them for a paid order since October and nothing. they don't answer you. I sent at least 7/8 emails and was completely ignored. I've always bought blackberry smoke on the site and I've never had any problems, but since everything has been managed by merch mountain it's already the second time I've paid for an order and the goods haven't arrived. but not even a refund. highly discouraged.
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December 2022 by Scott Oppenhagen
They're the merch service that handles Blackberry Smoke, and other Artists. A+
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December 2022 by George McDowell
Great service, and quality merchandise.
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October 2022 by jason young
Quick and easy. Had exactly what I wanted Will buy from them again.
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September 2022 by Michael Clark
Always great to deal withThe very coolest
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May 2022 by Steve Young
very happy with their response as well as the quality of merchandise.
