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August 2023 by alexia allen-henderson
Please do NOT rent from these sneaky snakes! They added coverage that I denied and also stated I checked in a hour after I actually did. Luckily for me, I took pictures and was able to dispute it.
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February 2023 by Pat Brisbon
The store operator was rude and not helpful at all when I rented. When I returned the vehicle, the next store operator was much better at customer service.
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February 2023 by T Jacob
Don’t rent here. Truck made it less than 30 seconds and the engine locked up. Service technician put 4.5 quarts of oil in the engine. How is that even possible? 5 hours later and I haven’t started moving.
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February 2023 by Paris Humphries
SCAMMERS?!!! We chose this place as our drop off location which was a terrible decision. As we all know you are required to have 1/4 tank of gas when returning trucks. We came with a little less than that and they began to tell us they will have to charge us $60! So we decided to fill it up to the 1/4 tank mark. We came back inside and showed them the photo of the gas amount and they proceeded to mark down that we had less. They tried to tell us we will still be charged $21 because they don’t know why it’s showing up in the system as less. I asked him to show me the iPad where I then noticed that he had selected a lesser amount than 1/4 so that we would be charged! If it wasn’t for me asking to see the iPad then I would have never noticed that he was trying to scam us. I pointed it out and he changed it to 1/4 a tank of course but he thought we were young and dumb and wouldn’t notice. Terrible business and customer service.
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February 2023 by Lady Gamer69
I truly believe I was racially profiled by the store clerk. They had nearly 9 trucks and this lady told me that none of them work. Even the uhaul representatives said that was hard to believe.
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February 2023 by Blond Pilly
The worst location and customer service experience!!!!!!! Don’t dropped your your U haul here they don’t received!!
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February 2022 by Angelica Manning
DO NOT RENT A U-HAUL FROM this Location!!!!! I made my reservation picked up my U-Haul loaded it and dropped it off at midnight that night I put the keys in the drop box (because they were closed). I called the next day (Sunday)to make sure everything was settled as I had not got a receipt yet. A man got my information and said yes there would be a charge for one day plus the mileage. Fast forward to Thursday night I get an email receipt from U-Haul for 4 days and 181.62. I call the store speak with the same man and he claims he didn’t have a truck in his parking lot until Monday or Tuesday. I pass by this location every single day on the way to work and there’s at least 6 trucks in the lot. I ask him to check the camera and he claims they don’t have one. Also claims he never spoke with me. I rent U-Hauls all the time and I’ve never experienced any problems like this.
