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November 2023 by Sharon Smith
I recently had the pleasure of contacting Smitty's Collision Center for some repairs on my vehicle, and I must say that I am extremely satisfied with my customer service experience. From the moment I called, I felt like a valued customer.One aspect that truly impressed me was their commitment to staying connected and being readily available for any of my questions or concerns. Smitty's Collision Center never left me hanging. They promptly answered all of my calls and were always there to address any of my inquiries. This level of responsiveness made me feel confident and assured throughout the entire process.Moreover, the staff at Smitty's Collision Center went above and beyond to ensure that my car was in the best position for repair. They thoroughly assessed the damage and provided me with detailed explanations of the necessary repairs. Their expertise and attention to detail were evident, and I felt reassured that my vehicle was in capable hands.One particular aspect that stood out to me was their transparency regarding the condition of my car. If my vehicle were to be deemed a total loss, they made sure to inform me right away. This level of honesty and openness was greatly appreciated, as it allowed me to make informed decisions regarding the next steps for my vehicle.What truly sets Smitty's Collision Center apart, however, is the way they treat their customers. From the receptionist to the technicians, manager, and adjusters, everyone I encountered was friendly, approachable, and willing to go the extra mile. They treated me like family and genuinely cared about my best interests. It was evident that they were not just focused on completing the repairs but were also advocates for ensuring my satisfaction.In conclusion, my experience at Smitty's Collision Center was nothing short of exceptional. Their commitment to staying connected, answering all calls, and being available for questions was commendable. They truly went above and beyond to ensure that my car was in the best position for repair. $Additionally, their transparency regarding the condition of my vehicle and their overall customer-centric approach made me feel valued and well taken care of. I highly recommend Smitty's Collision Center to anyone in need of automotive repairs and insurance claims.
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October 2023 by Skip Graham
Very satisfied with repair. Great communication and work. Will definitely use again if needed. Highly recommend.Services: Painting
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September 2023 by Michael Chevarie
Very professional and just a good all-around experience. They did fantastic work and finished it on time.
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September 2023 by Desi G
Smitty’s is bar the best auto collision center. This was my second time bringing my mini to Smittys. The quality of work is amazing, but most importantly the customer is the icing on the cake. They kept me informed every step of the way and definitely exceeded my expectations. Thank you again!Services: Painting
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September 2023 by Boyce Warnick
Exceptional job in repairing my car. Customer service was 10/10. I Highly recommendServices: Steering & suspension repair
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September 2023 by Harryette Scott
They are on insurance company ( hopefully all) repair services list.They do an excellent job. From keeping you informed to the repair work it!I recommend them fully!Services: Painting
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July 2023 by Mohamad Mustafa
Very professional and friendly staff. They keep you informed. Friendly family environment. I strongly recommend them.
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March 2023 by Dierra Jones
I absolutely enjoyed my experience with Smitty’s Collision Center! They were friendly and gave amazing customer service and support during my experience. The receptionist was very sweet and helpful as well as all of the other staff members. I also received great communication from the repair shop about everything that was happening with my vehicle. I received my vehicle back excited to drive it off the lot! I highly recommend Smitty’s to anyone!Service: Body & Trim
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February 2023 by Brian Hester
These guys went above and beyond my expectations, when I needed some body and paint work on a car. Good communication, reasonably priced, and outstandingly great service!Services: Body & Trim
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February 2023 by cuong le
smittys collision center did an amazing job my van honda odyssey and professional i would recommend ,quality repair and turnaround timethank you ,smittysServices: Body & Trim
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January 2023 by Everything Is EVERYTHING
After someone backed into my Mom's 2022 Toyota Highlander causing damage to the hood and front end their insurance company had Smitty's Collision Center listed as one of the repair shops that she could use. I took my time to search and read reviews for around five of the repair shops from the list, as I expected top notch service from the would-be repair shop. I found the reviews from Smitty's Collision Center to be the overall best, so, I selected them to do the repairs required. From the initial contact and up through the return of the vehicle communication was Highly Effective (I am big on effective communication) and all information we needed was given in a timely manner.The insurance company of the other party supplied Smitty's with the documents and we were able to schedule the appointment for repair--dropping off the vehicle on 12/05/2022 with an estimated completion by 12/21/2022. Smitty's called my Mom after she dropped off her vehicle to ask a few questions and let her know a summary of the scope of work they would need to perform to make the repairs. Everything was approved. Though she had a rental car, she missed her vehicle. LOL She received the call from Smitty's and was able to pick her vehicle up on 12/23/2022! She is highly pleased with the repairs, and stated that it's like new again! The vehicle's sensors and all of the techie things are working! Mama is satisfied and grateful to have her ride back and that makes me happy too! Yes, I would recommend Smitty's Collision Center as long as they continue to provide top notch care & concern, communication, quality repairs, and turnaround time for patrons! Thanks, Smitty's!Services: Body & Trim
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January 2023 by Brent Ledford
Smitty’s to excellent and diligent care of my 4Runner after I was involved in an accident, and they even fought the at fault drivers insurance company to ensure the best parts were used! Great customer service and attention to detail.
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December 2022 by Abraham Rodriguez
I can not recommend Smittys enough. They saved my car from being a complete write off. They did an incredible job. The body work was completed to a high standard. Communication was great at all times. A great experience overall.Services: Body & Trim
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December 2022 by Evonne Mobley
Could not be more satisfied with the repair work done. You would never know my CRV had been wrecked. Everyone there was polite and easy to work with. They kept me informed as to the status of the repair without my having to call them. The target date for having it completed was spot on.
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November 2022 by Tom Maino
I go to Smittys for all my body shop needs, great staff great workServices: Painting
