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March 2024 by Britt Egger
Store was clean and organized. Jenny helped me with a refund thank you all so much!
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November 2023 by Brenda Davis
Good selection, but need to stock smaller sizes
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September 2023 by Carolyn Marquardt
Nice selection of shoes and heels. The ones I chose were on sale, along with many others.
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September 2023 by Jennifer Brown
Wasn't teal impressed, but the gentleman at the counter was kind
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August 2023 by Live Life
The manager..she is a sweet soul and tge guy that was helping her this past weekend... amazing.. they are truly a asset to the company and Annointed by God..
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June 2023 by Margaret Washington
Not a large variety in larger women shoes size 11+
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June 2023 by J Alls
Very organized. The manager was engaging. Every visible employee was neatly groomed and also helpful.
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June 2023 by Mandy Younce
Great deals, friendly staff, clean and organized.
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April 2023 by Wendy Lee
I have been a loyal customer to Shoe Carnival for yrs. always leaving there with 2-3 prs of shoes, socks etc & receiving the BEST customer service. Today I had the WORST customer service ever in there. I was there to purchase sandals for me & sneakers for my son, no one acknowledged us when we entered, as I was looking above for my size & around for something I like I noticed a guy continuously watching me, as I proceeded to leave I said to him while watching me so hard u could’ve asked if I needed any help, he stated well do u what size r u looking for..I told him..he said we don’t carry that anyway, I asked him was he the manager & what’s his name he said yes & I believe he said Mark I said figures he’d b the manager. I took GREAT OFFENSE to this situation because there was a white woman that came in with us that was on the other side of the store probably taking everything she could get in her purse but being watched by WHO?!! The other employee walked out of the back as this conversation was going on & stood there. This was the WORST, MOST UNPROFESSIONAL & DISGUSTING BEHAVIOR I HAVE EVER RECEIVED FROM THIS ESTABLISHMENT!!! Because of Mr “I sure am”Manager” I WILL take my business & tell my family & friends to take their business elsewhere! Now Mr “I sure am” Manager handle ALL those GREAT EXPENSIVE MISSED SALES YOU CAUSED YOUR COMPANY!!!
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April 2023 by Ant
Horrible customer service ,had an online order still waited 1 hr for help from a skinny white woman and her Manger who rather make announcements rather then do my order.
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April 2023 by Petra Foxworth
I like to shop at Shoe Carnival, but most of the time I can't find dress shoes with a low wedge(2in).
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February 2023 by Coleman Gross
Got Some New Balances,The Staff Was Friendly And Mo Is A Helpful Lady This Business Will Be Loved,Got Some New Hey Dudes And Let Me Tell You They We’re Nice!
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December 2022 by Thomas Swick
Very friendly and also funny staff. Plus a pretty extensive selection of shoes!
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November 2022 by She got Standards
Skechers memory form slip-ons were excellent for my feet.
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September 2022 by Jana Higginbotham
Great selections and Good prices!