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January 2024 by James C.
I was new in town and wanted a Toyota car and i am glad i found the right place and the right people to work with to get the right car. I loved working with the account department in processing the payment. Eric, was indeed professional and friendly to assist with the whole experience. Overall, it was a stress free and seamless experience.I highly recommend Savannah Toyota!
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January 2024 by John E.
Christy R. was great to work with. She kept the process moving along and worked with me on price and coordinating the vehicle preparation. She respected our time and did all she could beforehand to ensure our visit was quick. You could not ask for better service.
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January 2024 by Jen
Today I just left Savannah Toyota and the truth is I feel like they scammed me big time, I will never go there again and I don't recommend it to anyone, I went because of a problem with a tire pressure sensor, and I arrived there and I went with the car with the same problem but they charged me 169 dollars, according to them, for checking it and they claimed that the sensors were fine, which I'm glad about, but that a cable was causing interference and that's why it showed the air pressure sign. Anyway, I paid and I asked them why they are charging me 169 dollars if they only checked it and basically the computer gives you the information, after talking and trying to explain my frustration in the end they did not help me solve my problem, after the operation More than three hours that basically they let me know that the charge of 169 dollars had been for the 3 hours and the work of the mechanic who in reality did nothing, I imagine that he was sitting waiting for the time to pass to tell me that it was 169 dollars and that my pressure sensors were ok and that the air signal on the screen was through another cable that caused interference. All this bothers me so much and I think it's not because of the money but because of the fact that they treated me like an idiot, That's why I'm just going to sue them and of course I hope that no one goes through this, lack of respect, theft and scammers. People who want to charge others without doing anything for the simple fact that they don't want to do their job well.
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December 2023 by Elaine Roberts-Ballard
I have had my car serviced at this Toyota dealership for over 10 years. I have had very good experiences until today. I scheduled an appointment for 9am. I checked in and told my service rep that I would be waiting while the 100,000 mile check-up was performed. It is now after 3pm and I'm still waiting for my vehicle. My rep has not come to speak to me to provide updates or to ask if I'm okay waiting- not even one time!I went to the desk a little after noon to find out the status and to remind him that I'm waiting and again at 2pm.My only communication has been a text that I received about 30 minutes ago that said that he really had no way to know how long the machining of the rotors would take but was hopeful they would be finishing soon. The rep texted me and I'm sitting 10 yards away. I feel disrespected and am disappointed at the lack of care this person had for my time. ☹️
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December 2023 by Karen Lee
Seating as expected (well maintained, clean, no tears). Wait time as expected & okay. Jason kept me well informed of my maintenance & tire check issues also a couple of other items we wanted an estimate on - Always courteous & pleasant. Thank you
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December 2023 by Stan Williams
Quick, friendly service. Usually takes a month advance call to my local service center in Colorado. Savannah toyota got me taken care of 3 days after I got in.
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December 2023 by Alanna M.
Nick, Christy and Brandi were THE best. We came in with a very specific request and a budget in hand and Nick and Christy did everything in their power to keep working with us and crunching numbers. I hope maybe next time you see us we'll be getting a new vehicle but for the time being we hit our financial goal this year with the used vehicle we were interested in and thank you so much for your patience! We love the Highlander and the financial freedom it allowed us for 2023! Nick is very good at solving any concerns or problems you may have. Good job Nick! And Christy was very down to earth and personable as well. I really appreciate that. Thank you for your kindness towards the children. Whom we brought all 4 of (ages 8-2). That in itself requires lots of patience!
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November 2023 by Victoria J.
Our experience with Jon was phenomenal. We will definitely be using this location for as long as we live here. He answered all of our questions and was extremely knowledgeable. He made the process of buying our 2023 Highlander hybrid a pleasant experience. 10/10 recommend this dealership and Jon as your salesman!!
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November 2023 by Andrew Becker
Speedy service and went above and beyond to service my car.
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November 2023 by Toni L.
listen, go see scott d!!! i will forever trust scott d at savannah toyota! buying a car you always need genuine people in your corner ones that care about you, your family and your safety! i've never had such an amazing experience in my car buying journey ever! don't hesitate any further... expect the truth & good hands you will be in with scott d & the rest of their amazing team, patience, great intentions & beautiful clean environment! hospitality is 100% !! mom, myself, & rest of my family are clients forever !!!
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November 2023 by Joseph P.
Misleading and straight up lied to me. I Specifically told the finance manager, Kirk, I did not want any warranty's or add on. This was a brand new Toyota with a factory warranty. To make a long story short, without my knowledge they added in a service warranty AND a maintenance contract totaling $2300. And when I confronted them about it 2 weeks later. Kirk tried to talk me out of getting the money back. And the when he finally did cancel the add ons. He said I won't be reimbursed until THE END of the 36 month lease. Ridiculous! DO NOT GO TO THIS DEALERSHIP. Protect yourself people. Ask for itemized numbers for everything.And ask for the money factor. If they refuse, run away because they are trying to rip you off.
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November 2023 by Chaise A.
So on Halloween we were treated with a "little" more than candy. We went to Savannah Toyota to look at a vehicle that caught our eye, it was roughly 4 years old and 60,000. It was beautiful. However, Mr. Aaron was an incredible Salesman, Mr. Ken was courteous and helpful on the financial side and then finally Mr. Kirk helped us with our paperwork to get us into a brand new Toyota Highlander!! She is everything we could have wanted and more!! We shed a few tears as Bertha has been with us through many storms and triumphs. She has always been there and tried her best and gosh I am so grateful (the boys were a little more upset because we will be gifting the new owner of Bertha with the movie "Monsters vs Aliens"). Thank y'all so so much for everything and we hope to see you all soon!! Happy Holidays and we hope this helps someone.
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October 2023 by Denise Hofstadter
Consistently well organized and attentive service. Shuttle service available if you don’t want to wait during service although waiting area is outstanding. There is HD, Lowes, Hobby Lobby, Chick Fil A, Applebees across the street and Oglethorpe Mall nearby. (Limited distance required). Schedule for one of their slower days (which are few) for a faster in and out! Best Toyota location in the Southeast!
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October 2023 by Bob B.
This is my 3rd new vehicle with Savannah Toyota. Eric William has helped me with the last 2. He is amazing to work with. He absolutely gets the job done and is the best in the business.
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September 2023 by Joshua Mooney
Great speedy service. And if you’re there to purchase, ask for Patrick, he’ll take care of you
