Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home at significant discounts of 20% to 70% off department store prices. Customers can enjoy top brands at unbeatable prices, making it a popular shopping destination. The staff is generally friendly and helpful, providing assistance when needed, such as opening display cases or returning lost items. One notable example of good customer service involved a staff member who quickly returned a lost pair of shoes, demonstrating the store’s commitment to customer satisfaction. However, there are some concerns. The store often experiences a messy environment, especially during busy times like Christmas shopping, with crowded shelves and long lines at the checkout. Limited staff, particularly only two cashiers on busy days, can lead to long wait times, and frustration can build for shoppers. Additionally, the anti-theft tags on clothing frequently set off alarms, causing noise and difficulty browsing, which affects the overall shopping experience. Customers suggest that management update the security system to improve comfort and convenience while shopping. Despite these issues, the store maintains a helpful and friendly atmosphere, especially during peak hours. Customers appreciate the efforts of staff members who go out of their way to assist and ensure a positive shopping experience, even amid the busy holiday season.
The woman’s bathroom is gross. The clothes options are nice though.
July 2024
Nice styles for less. Clothing for the entire family that won't break the bank.
May 2024
They need more staff. They always say that they're hiring but I'm guessing they don't pay enough to keep their people. As a result there are long lines and messy shelves all the time
