Parker's is a business with a good location, friendly and helpful staff, and a very clean store. The service is generally good, with specific employees highlighted for their exceptional kindness, respect, and hard work, even in difficult conditions like a broken air conditioner. These individuals are described as professional, gentle souls who make clients feel taken care of, with excellent customer service that management should value. Some operational issues are noted. The air conditioner being out creates a very hard working environment. There can be a big wait and inconvenience at the registers when staff only use the self checkouts, which also may not be COVID conscious due to multiple people touching the screen. On occasion, service at other locations has been reported as nonchalant or unapologetic regarding issues like out-of-order bathrooms. A clarification is also mentioned regarding the refusal of service for alcohol or cigarettes with a foreign ID, attributed to a super-literal interpretation of rules rather than personal fault. Overall, the positive experiences often center on the dedicated and professional staff who make the place welcoming.
