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November 2023 by Colby Moore
One time I took 32 gallons of old car oil here and they had no problem taking it
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November 2023 by David Miller
Great staff very helpful and kind and courteous. They will help you out to the best of their knowledge and if they don't know they will call someone that does know.
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November 2023 by Knowles Hamrick
Bought a battery they got it put it in for me was very courteous. Thank you very much O’Reillys.
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September 2023 by JAMES BRENNAN
I've been repairing and working on cars for a long time and have purchased parts all over Chatham County and my experience with O'Reilly's is the parts store for experienced and knowledgeable counter personel Especially at the Waters Store and the White Bluff Store.
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May 2023 by EKH
DeAndre and Johnny are the BEST! Got my dead battery diagnosed and changed ( The annoying kind that's in the trunk) on a Sunday morning, Mother's Day to be exact.My husband prefers O'Reilly's, and now I know why.
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April 2023 by Marcus Waldhauer
Refused to do a refund on my alternator that I had to warranty exchange 3 times in less than 18 months
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April 2023 by Kirsten Scott
I'm a local Uber driver called in advance and said I was on my way for a specific part. He knew that I was going to arrive just minutes before they closed. I drove across town got here with two minutes to spare to find that they locked the doors early, seen me knocking on the door and ignored me. I also attempted to call their phone which they decided to not answer anymore. Super upset that I wasted my fuel to come over here for a part that I need and now am not able to get. I guess I'll deal with Advanced Auto from now on. This is poor customer service at its finest.
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February 2023 by Sherrie Eccles
I went in today for the first time, to buy wiper blades for my Ford Escape. As soon as I walked in I was asked if I needed help. I didn't get a chance to get that gentleman's name but he assisted me with finding a set. He was very helpful, he made an attempt to install them but turned out it was not the right ones. He had to help another customer when he went back inside so he sent another gentleman back outside named Dre, with the correct ones. As soon as Dre walked out, he immediately greeted me very professional, very polite and very courteous. As he was installing the blades we had a delightful conversation. What impressed me the most about Dre is that he made the experience very pleasant because the whole time he had this big huge smile he kept on his face while he installed the blades and conversed with me. You would think he really loves his job. I don't know if he does or if he doesn't , but he sure did act like he loves what he does with that big smile, and to me that speaks volumes. His customer service was definitely top notch, very pleased with the service. Dre's smile, professionalism, and friendly customer service would be the reason I would definitely shop there again. Everyone was helpful to be honest but Dre went above and beyond with his customer service and truly made me feel like I could trust the company and products.. I'm a supervisor at my company and I understand good employees are hard to find these days. Dre and the other gentleman are great examples of good employees! 5 Stars!
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January 2023 by Kirk Booker
Great prices and friendly service. Kudos to the young man( didn't get his name...20's, medium height, african american) know how to make a customer feel valued
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January 2023 by Al Harris
Always have the parts I need. And the people are great.
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December 2022 by Chris Dibkey
I had a great experience as the team helped me work through a trailer brake issue. Brennen was extremely helpful and the whole store atmosphere was positive. Each time I came in I felt welcome, unlike other Auto Parts stores, who view customers as an annoyance. Thank you again for providing outstanding customer service.
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December 2022 by Josh Michelsen
Best auto parts store around. Very knowledgeable techs to help diagnose and solve any problems. Some knowledge of motorcycles as well. If they don't have an answer they can point you to someone who will.
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December 2022 by Julianne Edwards
Needed a part for our First Flex. Called wasn't in stock but young man said early next am. And sure enough it was there. Picked it up and employees were super kind. Thanks to all
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November 2022 by Laurie Devito
Here from out of town and realized I had a headlight out. They did not have the one I needed but he ordered it and I went back the next day and he installed it and everything. I was very grateful because it gets darker earlier, storm coming, and I still have to drive home. Quick, friendly and helpful!
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November 2022 by Jeremey Brigdon
Staff have been knowledgeable and have gone out of their way to be helpful. Would definitely recommend them.
