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August 2023 by Ride Free
Excellent customer service. Love how all the bad reviews are most likely from those that don't make payments correctly and have most likely been ofdered many opportunities to help themselves and won't. Staff will always help when they can. When I had an issue they kindly helped and they are always respectful they calmed me down when I was frantic. Love these people.
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August 2023 by Leasha McCollum
Had a loan, paid it off, called to see if I could get another loan(after they continuously kept calling over a year for me to get another loan) the girl took my info for an online application, called back and said she needed pay stubs or bank statements. I told her I her I receive my paychecks DD(no taxes taken out) and my HR person would not be in until next Thursday, so I sent in 7 months of bank statements literally showing the same amount each pay period. She called me back and said I couldn't use them when I initially thought I could. ? If I would've known I couldn't use them, I would've waited and not had my credit ran until I could get copies of my pay stubs from my job. I will not be doing business with them again!!
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April 2023 by Jeff Miller
Found out how shady they are and will not be doing business with them. Buyers beware and stay far far away from them.
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April 2023 by Robert (RgCm3)
Do not do business in this place they are very scummy and will talk to you like you were dirt. Stay far far away.
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April 2023 by Marc Azar
This dealership does shady, unethical, business practices, stay away
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April 2023 by Youtube Name
I wouldn't do business with them.
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October 2022 by Tiffany Sevigny
I got a loan from here, but I wouldn't recommend it. The people in this office are really rude. The way they speak to guests is like they're talking to a child they're fed up with. Overall just terrible guest service and bad manners.
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January 2022 by Gerald Thomas
High interest rate and the website sucks big time. Makes it hard to keep up with your account. And I haven't found a way to set up an advanced payment yet. The website is terrible. I give it a -5
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September 2021 by Quesha Mack
I recently applied and I agree, their customer service is horrible. They are not concerned with trying to help. They denied me and did not give me a thorough explanation as to why. Said there was stipulations, but did not tell me what they were. They even told me they did not have time to talk to me because it was time for them to close and I would have to call back the next day. When I did call back, they left me on hold. I wish I would have used another branch. Horrible customer service.
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June 2021 by Myra R. Williams
Felicia and Tish are the best. friendly environment, and clean.
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November 2020 by jmmack12
I recently applied and I agree, their customer service is horrible. They are not concerned with trying to help. They denied me and did not give me a thorough explanation as to why. Said there was stipulations, but did not tell me what they were. They even told me they did not have time to talk to me because it was time for them to close and I would have to call back the next day. When I did call back, they left me on hold. I wish I would have used another branch. Horrible customer service.
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July 2020 by Cory Flint
This place is not a good place to borrow from unless you can pay it back immediately. Making monthly payments will take you way longer than the term agreed upon and the amount you pay back will be astronomical compared to what you borrowed. I am more than half way through my term and haven't even hit 1/3 of the principle paid down yet. Have already paid enough to payoff the loan and then some. By the time the 60 month term is finished a 6000 dollar loan will cost 35000.
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July 2020 by tawna alleman
This company says it's here for customers who are having financial difficulties during Covid, Yet when asked how they are helping, they want to refinance your loan, which will cost you more in the long run. So NO, they are not helping anyone but themselves.
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December 2019 by eric spicer
Coryn is wonderful, Dee is too... water the plants... smiles all around when you walk in
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December 2019 by Thunga Nguyen
The customer service it’s horrible I wish I can give them 0 start
