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May 2024 by Bethany Bodaford
I highly recommend this business for going above and beyond! My car broke down and they offered me one of their private parking places until my tow truck arrived. Despite how busy Mitch was He was very kind and very courteous as he made my tough situation a lot easier. I trust a business that cares and helps! They are truly the best !
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May 2024 by Megan Finley
The guy that took my rolex watch links out was very rude. My husband kindly asked for our links back after he was done and snapped “well I do do this for living”. That’s honestly such a rude way to address someone that’s giving you business. But that’s why you take out watch links for a living and I don’t. He did not even handle my rolex with care. I have a feeling this place only likes customers that look like them… I actually liked browsing in this place too but I won’t be back anymore. If I could give zero stars I would.
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April 2024 by Mariah
Top notch experience! Always enjoy stopping into this shop when visiting Savannah. Have never made a purchase until my most recent visit and decided to get myself a little something for my birthday. Found the most gorgeous, delicate ring! It needed resized and I had a wonderful experience through the whole process including in store shopping, resizing, communication, and having the ring delivered to me. Highly recommend!
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March 2024 by Kaleigh L.
The proprietor of the business is publicly abusive to employees, and partakes in bad business practices to pad his own pockets. He is well-known in the jewelry industry in Savannah for being malicious and abrasive, and this is only confirmed by accounts from his former employees. The selection in his store is wide, but no amount of cheap silver jewelry can make up for the kind of person he is. Don't give this man your money.
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March 2024 by Diane Newberry
I had a very frustrating experience here when I went to get a ring repaired.One of the stones had popped out of its prongs, and when I initially dropped the ring off, the woman I spoke with told me it would probably cost around $25 to fix. She said it would take 2-3 weeks and they would call me when it was ready.About 6 weeks later I realize I haven’t heard anything from them, so I call them up. I am told, “Your ring is ready, we tried to call you a few times.” Hmm, I had checked my messages and missed calls, but OK. She then tells me it will cost *$65*! I would understand an unforeseen $10 or so from what I was told, but that’s over a 150% markup from my estimate!I expressed some confusion and frustration, and told her that I was told it would be around $25, but I would be by soon to pick up the ring. About 5 minutes later, I get a call back and she tells me there was a mistake on the ticket and it will only cost $50. Well, I’m glad it was less expensive, but couldn’t help but wonder if there was no “mistake,” they were just dropping the arbitrary price because I said something.When I picked up the ring, the man at the counter explained that it was more expensive because the ring was silver, and silver is more brittle and harder to repair than gold or platinum. I totally understand that, but the ring was silver when I dropped it off, haha. Doesn’t really explain why the estimate was so different.I had also double-checked my voicemails and missed calls for the last several weeks and saw nothing from the store, so I was still annoyed that they told me they had tried to call me. I asked them to check what phone number they had on file for me, as I hadn’t received anything. When they checked, they read back my correct phone number with an extra “1” at the end. OK, so it had been entered into the system wrong, but let’s use a little common sense because no phone number has 11 numbers, so maybe try the first 10? Or at least don’t lie and say you’ve called me when you clearly haven’t! I think it’s a red flag they just jumped to telling me the lack of communication was my fault.The ring repair itself looks good, but overall, I think this shop is careless at best. They seem like causal liars who will see what they can get away with, and I wouldn’t recommend them for repairs that can’t be done quickly on site.
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February 2024 by Diane N.
I had a very frustrating experience here when I went to get a ring repaired. One of the stones had popped out of its prongs, and when I initially dropped the ring off, the woman I spoke with told me it would probably cost around $25 to fix. She said it would take 2-3 weeks and they would call me when it was ready. About 6 weeks later I realize I hadn't heard anything from them, so I call them up. I am told, "Your ring is ready, we tried to call you a few times." Hmm, I had checked my messages and missed calls, but OK. She then tells me it will cost *$65*! I would understand an unforeseen $10 or so from what I was told, but that's over a 150% markup from my estimate! I expressed some confusion and frustration, and told her that I was told it would be around $25, but I would be by soon to pick up the ring. About 5 minutes later, I get a call back and she tells me there was a mistake on the ticket and it will only cost $50. Well, I'm glad it was less expensive, but couldn't help but wonder if there was no "mistake," they were just dropping the arbitrary price because I said something. When I picked up the ring, the man at the counter explained that it was more expensive because the ring was silver, and silver is more brittle and harder to repair than gold or platinum. I totally understand that, but the ring was silver when I dropped it off, haha. Doesn't really explain why the estimate was so different. I had also double-checked my voicemails and missed calls for the last several weeks and saw nothing from the store, so I was still annoyed that they told me they had tried to call me. I asked them to check what phone number they had on file for me. When they checked, they read back my correct phone number with an extra "1" at the end. OK, so it had been entered into the system wrong, but let's use a little common sense because no phone number has 11 numbers, so maybe try the first 10? Or at least don't lie and say you've called me when you clearly haven't! I think it's a red flag they just jumped to telling me the lack of communication was my fault. The ring repair itself looks good, but overall, I think this shop is careless at best. They seem like causal liars who will see what they can get away with, and I wouldn't recommend them for repairs that can't be done quickly on site.
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February 2024 by Kate Eddinger
Purchased a supposedly "jade" bracelet for $500- turns out its actually aventurine, much less valuable.
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November 2023 by Teal Gau
WOWZA !!!SUPER ⭐️ PLEASED !!!They have put money in my pockets!! ?SOLD my items monthly. ?. ⭐️⭐️⭐️⭐️⭐️Fun, highly functioning crew in sync with you when you consign and/or shop.Down to earth, knowledgeable and cater to your needs. ?
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October 2023 by macy johnson
incredibly rude staff, particularly the woman with the red hair. we got there at 9:58 right before they opened at 10 so we waited outside until they opened while she stared rudely at us through the window. no one spoke to us at all when we entered and there were signs all over the door that said dog friendly so i brought my pup in. she yipped exactly 1 time and this awful woman turned around and glared at us. i would hate to do business with people like that. girl needs an attitude check
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October 2023 by Kandis Newberry
Best experience! Super friendly staff, made you feel welcomed and never hesitated to let me try on whatever caught my eye. Very knowledgeable about products, and included online inventory options. Great overall experience and we’ll absolutely visit again.
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October 2023 by Luke Garcia
Needed something repaired and they were great! Highly recommend if you're in Savannah
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September 2023 by Heidi Link
Wonderful selection of quality precious and semi-precious jewelry. Staff were knowledgeable and helpful. Friendly atmosphere. I found a couple pieces of jewelry that I’m excited to add to my collection.
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September 2023 by Susannah Sarkin
Small shop, with knowledgeable and friendly staff. I found a couple of cute charms for my charm bracelet. Thanks for all the help!
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August 2023 by ILovePasta
We just got my engagement ring here this weekend. They have a great range of prices and beautiful pieces. And the vibes were great it was not snobby or anything like some jewelry stores can feel. I keep looking at the picture of my ring cause I love it so much. They were so helpful and are handling it being resized and everything. Highly recommend!!!!!
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April 2023 by Len T
Nice selection of jewelry and watches and ridiculously overpriced. If you don't mind paying about 30 percent over retail, this place is for you.
