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May 2024 by Kimberly Corbin
Always friendly.
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January 2024 by B M
Staff is not helpful and very rude. Whatever happened to customer service. I get retail during the holidays is hard but following a customer around and racial profiling it’s not ok. .
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January 2024 by Paul Peters
Friendly knowledgeable staff, who helped me find exactly what I was looking for.Great selection of outdoor gear.
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January 2024 by Barbara M.
Have been to this store many times. Always felt like the people are not very helpful but for the most part I like the inventory so we stop in whenever we are downtown. Husband and I have spent thousands of dollars here in the last few years. Went in to Christmas shop a couple weeks ago and a male employee tall dark hair followed me around the store stared at me with the rudest look the entire time. My daughters and husband went upstairs when we first came in to find a camping chair for My sisters gift and while I waited downstairs I tried on a rain jacket and this employee made me so uncomfortable. Once I realized I wanted the jacket I placed it at the register to wait to check out with my husband and asked another employee if I could park my kids stroller next to the register so I could wrangle up my family upstairs and get out of there bc this person would not stop staring and following me. It's not a big store really so I knew that this guy was just profiling me and wrongly assuming I was either goin g to steal something or that I was not going to buy anything. Anyway, I go upstairs and another gentleman now is following Me. I did notice that there's another review from a Hispanic person being treated rudely on here so I guess this shouldn't surprise me. What's funny is I wanted to buy my other sister a pair of shoes and no one even approached me to see if I needed help. In the end we bought a really nice folding camping chair and a Patagonia rain jacket great quality goods. Terrible service.
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October 2023 by Alexa Wallbrown
The staff was so nice. Expensive place but outdoor gear is expensive no matter where you go. I am so excited to wear my new sandals!
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September 2023 by travelswithadiplomat
It's pricy....that said, the quality is excellent so spending $100 on one T-shirt from here or getting 5 for the same price from a cheaper place...I reckon the one T from this place will last longer.One tiny issue....if you've got a tax exemption card the staff have no clue how to apply it. If not for that, it would be 5 stars.
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June 2023 by zac faith
I was looking for running shoes. The staff was very kind and not pushy with selling one brand over another. I felt bad because I had the girl running back and forth grabbing probably 5 different pairs while I was trying them on. She was very kind and very helpful in finding what I needed.
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April 2023 by Mathew Ward
We stopped by while visiting Savannah this weekend. They always have better selections than the Charleston stores. We found a shirt that I have been wanting but unfortunately they didn't have my size. The ladies called the Athens store and had them ship it to my house. That is why you shop local. It was delivered today 2 business days later. I ordered stuff from Amazon using Prime last week and they said hopefully it will be here by the 21st. Hopefully. That is why Half-Moon is the best.
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March 2023 by Shawanda Butler
I walked in the store, was not greeted at all by the 2 young white girls. A nice white guy came out the back and stated can I help you. My response was sure I want to purchase some IC sneakers. He went to the back and came out with the sneakers. However, three white ladies walked in to the store and they were so welcome by the 2 white girls yelling across the store hello how may we help you. I observed when I went in to the store Christmas time and purchased my first pair of Ic sneakers and thie same 2 girls acted the same way. My experience with the 2 white girls were not good. My experience with the 2 white girls makes me think my money and my color of my skin is not acceptable in HAlf MOON. Shop at Globe Shoe Company if you purchase IC sneakers.
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December 2022 by Jim Tolbert
If you want an "outfitter" type store for clothes, this is a good stop. We stop here each year when we visit Savannah, and typically one of the other of us finds something they want. I'd been looking for pants for hiking & birding, and the stores I'd been in didn't have my exact size but said they could order my size (and have me return to try them on again). This store had multiple pants in my size in multiple colors. A bit expensive, but it is on the main street in Savannah and not in an outlet mall - and they did have the items I had been trying to find. I will return.
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December 2022 by Kelli Weis
Excellent customer service and advice!!! Will definitely be back for more shopping!
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October 2022 by Nguyen Jacky
Cool store. Good customer service
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September 2022 by Kim G.
I was shopping for a particular item online and found it on the Half Moon website. We do not have this store in our part of the country. i ordered the item and ordered a second one two days later. I did not receive email confirmation and became concerned. I called on a Sunday when the office was closed and spoke to the Charleston store. Danny L researched the matter and found my two orders and provided the shipping information for the first order. the second item was being shipped to the Greenville store and would then be shipped to me. Danny followed up on the second order and provided the shipping information when it was available. He went above and beyond! The items have both arrived in great shape. I will recommend this company to everyone! Thank you so much.
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August 2022 by Matthew Raines
This store was very well stocked. Wide went in for a specific pair of sandals, and not only did they have the sandals she wanted in the right size and color. I like the "hole in the wall vibe" the store has, tucked away on one of the main roads. All in all, we liked the store. Would go back in the future
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August 2022 by Peter Geier
The staff at the Savannah location are the best! Recently had a design/manufacturing issue with a product I purchased there. The staff was able to quickly get in touch with the supplier and issue me an exchange. Always friendly service. Thanks Half-Moon!
