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February 2024 by Lucas Amodio
It was wonderful. The staff was great and the car worked out for us perfectly. Would absolutely rent from this location again.
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January 2024 by Jacob Giebner
Everyone was so polite and professional I'll be going back ty.
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January 2024 by Osayomore Aigbogun
They are a very efficient and service oriented company, with exotic autos for rentals. Prices are quite competitive and staff members are dedicated and courteous. I had in mind a standard car, but I had to go for a quote compact vehicle, as there ain’t really much difference in rates.
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December 2023 by Keanah McClendon
This location was chosen for me due to my car warranty company I will never deal with this location again I was told by Heather she was giving me a discounted rate due to her servicing other customers who came after me. I never received my deposit from returning the vehicle. There is a big lack of communication at this location and their favorite line is we are short staffed. Beware
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November 2023 by Reese Howell
I was a little anxious about obtaining my first rental car, but Enterprise made the whole process smooth and easy. The car was a 2023 model in great condition, and the pricing was stellar. I was very pleased with my experience and will definitely be returning when I need any future rentals.
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October 2023 by Tracey S.
Horrible! I made a reservation two days in a row, no car available. When I called to find out what the issue was the person laughed at me. I went to Avis, they employee professional adults.
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October 2023 by jennifer
This enterprise is wonderful !Going to keep it short.Shout out to friendly staff at Montgomery Street location but Tyler was great. Personable, kind , helpful .Explained everything and we also got a upgrade at a small cost.We’ll be back if we need a car to rent.Thanks Tyler
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September 2023 by Nicholas M
We made a reservation online, and when we arrived, they had nothing available and said they might not have anything for a few hours. We got lucky when someone returned a car 30 minutes later, but there is no excuse for the online data not being current. The local staff gets an A, but the company itself, gets a barely earned D.
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September 2023 by Marisa Fornadel
I have never had such poor customer service. We made a car rental reservation for 8:00am to have for 2 full days and showed up around 10:00am.l due to delay in travel plans out of our control. We were told since we were late, our car/reservation was given away to someone else, and they had no other cars to give us because they were sold out. I asked the representatives to show us this policy in writing, and he couldn’t. He said it’s their rule if you’re an hour late they give the reservation away, then changed his mind and said 29 minutes. I searched the enterprise website and our email confirmation and this policy is mentioned absolutely nowhere, not even in fine print. They left us without a car, and when I asked about any other rental companies in the area, they were no help. Another customer who overheard this offered to give us a ride somewhere and help us find another car, because she felt so badly about how they handled the situation. I’m fully willing to take responsibility when I’m in the wrong, but this policy is nowhere to be found in writing. We never received a phone call or anything. If this is the rule, enterprise needs to clearly state this in writing when reserving a car. I would take full responsibility if this was made clear somewhere in writing!!
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September 2023 by Isil Ozaysin
The best rental car team! They are very helpful, always goes the extra mile to make customers happy. This is the second time in a month I had to rent cars and it was very easy to check the car, all my questions answered, no worries, everything was taken care of. I was driving kids to Orlando, safety and a working AC was on top of my concerns and William was very helpful answering all my crazy questions patiently. Thank you!
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August 2023 by Byron Pipkin
Great place to rent a car when you are in Savannah — it’s 15 minutes walk from downtown hotels. I had Will check me in/out - great customer service.
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July 2023 by tiffany mcdonald
I loved my experience with this Enterprise. They answered the phone in a timely manner, consistently updated me on the return date status of my rental, and Myles was great with letting me know what my options were when picking out a car.
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June 2023 by Ellen Stoolmiller
I have rented from this location several times and the the customer service is absolutely unparalleled every single time. They have the kindest, most professional staff, and I have a wonderful experience every time I work with them. Thank you Myles, Kami, and Markis!
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May 2023 by Taylar McRee
This was the best car rental experience I've ever had. Enterprise in downtown Savannah was quick and efficient, friendly, and very helpful. Everything went as smoothly as it could possibly go. I recommend them to anyone needing a car versus getting one from the airport, which was a total nightmare. These guys are doing a great job!
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May 2023 by GlueGuy007
We rented a car from enterprise in Savannah on Montgomery St. May9. Marcus was the employer who helped us both ranting in and returning and hewas most Profesional and made the whole experience a breeze. M
