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March 2024 by Danny Tager
Tim showed up promptly as scheduled. I gotta tell you it was smooth. As a home owner we worry about paying for services. They was very fair and he explained in detail how my system works. Paid exactly what I was quoted. No extra unforseen issues. Solid company and solid rep for them. Need your system pumped? Call them. And ask to have Tim sent. You won’t regret it.
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January 2024 by Tia Grant
Lizzie Was so kind and helpful when I was choosing what sweets I wanted. Excellent 100/10 service!!!!
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December 2023 by Hannah Marlow
Tim was great to work with! He made the entire ordering process as smooth as possible and had it delivered within the same day! We will be using them for all future services.
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October 2023 by Andrea Morgan
I'm deeply disappointed by my recent experience with Edible Arrangements. My husband had ordered an edible arrangement for my birthday as a surprise while he's deployed, and the entire process was riddled with issues.Firstly, when Edible Arrangements contacted me (thru text) about the delivery, I informed them that I wouldn't be home for a few hours due to picking up my kids and that I preferred not to have the arrangement left on my porch due to the 85-degree weather. I requested a specific delivery time, as my neighbor was willing to assist. However, they promised to try again around 5 pm and then asked me to meet them at the base gate, which was inconvenient as I was having dinner.Their inability to deliver led to them postponing it to the next day. The following morning, I reached out to the company, and I was assured it was on the first delivery truck and would arrive soon. Yet, by 4 pm, there was still no delivery. My subsequent communication with their customer service was disheartening, as the second representative was not as pleasant as the first one. I reiterated the delay issue and was told it was on the truck and would arrive "sometime today."What compounded my frustration was the revelation that they used a third-party delivery service without base access, requiring me to meet them—an option I couldn't exercise. To make matters worse, the representative stated that these third parties provided couldn't pass background checks for base access, & they’re not very familiar with how things should go.When the order finally arrived (the driver was extremely kind), it was a massive disappointment. The arrangement did not live up to the advertised standards, adding to my overall dissatisfaction.This unfortunate experience was made even worse by the fact that this is the second time my husband has ordered from this exact location, and both times, I've been called upon to meet the delivery driver. Edible Arrangements should seriously reevaluate their delivery procedures and customer service, as this experience has left me deeply unsatisfied and frustrated.I have photos but don’t see an option to load them.
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September 2023 by Cynthia Smoker
I went here to buy something specific. They were out and offered to make some if I was able to wait 15 minutes. That's going above and beyond! I highly recommend going here.
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May 2023 by LaQwesha Anderson
Very friendly. Very quick. Plenty of parking. The strawberries were delicious!
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March 2023 by Kim Y.
Awesome arrangement delivered as promised to a Super Bowl party. Professional online transaction including a phone call prior to delivery. The fruit was ripe and fresh. The dipped footballs=Perfect!.
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March 2023 by alfred harwell
They delivered my wife’s Valentine’s gift to some random person at her work 2 hours after they closed. I told them specifically what time she gets off work. I feel like for the price they should atleast do what they promise.
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March 2023 by Miranda Curry
My order was beautiful, delivery was on time, and it was delicious! Thank you so much to the amazing staff handling everything and doing it so well! ❤️
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February 2023 by Jackie
Ordered an arrangement on 1/24 for my husband's birthday on 1/25. It never arrived that evening. When I called on 1/26 I was told the drivers made a mistake so it would be going out soon. Delivery was requested for after 5pm bc of work. A few hrs later the driver called me asking for a different address(??) And said he can't wait until 5 bc he wants to get off early. I called the store for a refund and they tried to claim he was delivering right then. This store is terrible. I will never order from them again.Edit to add 2/1/23: No, order was never received. I did receive the refund.
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December 2022 by Sarah Smith
Both the owner and staff are very pleasant and helpful. They are committed to insuring customer satisfaction and I will definitely be returning again for our next special occasion!
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November 2022 by J. Simmons
Ruined the total element of surprise! They were not sure of delivery time on Wednesday and told him that it may be delivered after business hours. Claimed to have a bad address but the same address was listed on the second delivery. Tried to call them on the first attempt after they told us they couldn’t find my location. The driver kept sending me to voicemail and would not pick up my call. I had to keep calling the next day to make sure they had my correct location this time. The order was placed because I mentioned seeing them drop off to this place before. He was told the bundle came with flowers and it did not. The strawberry are no longer fresh, coverings broke apart easily and the taste were mediocre at best, chocolate was dark Chocolate no mention of that before purchasing. They also didn’t even explain to him that they do deliver a second time nor called to confirm that they delivered. Overall, having to call myself to confirm second delivery for my surprise gift made the experience unpleasant and Definitely was not worth the price and headache.
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October 2022 by Chelsea Williams
Amazing strawberries as always , my husband made my birthday special with an edible arrangement ?
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August 2022 by Octavio Espinoza
I order a combo birthday package for my wife’s birthday at the savanna’ shop and it was a really bad experience, I call to ask for an approximate time of delivery and they told me it could be from 9 am until 7 pm and it wasn’t deliver until 7:30 pm, well it was incomplete, we only received some saggy fruits with the benders stickers on it, we did not received the flower arrangement nor the balloons, it was a disaster. I generally don’t do reviews but this one really deserved it, it was baaaaaaaaaaaaaaasd
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June 2022 by Lokey Simpson
I cannot even tell you how kind and friendly the employee who helped me was! I had a last second order that I needed that very day and not only were they able to accommodate me with same day service, my order was PERFECT and was ready within the hour! A HUGE THANK YOU to the amazing and sweet owner and her wonderful and kind employee! Y'all totally made my day and my coworker was absolutely thrilled with her beautiful arrangement!
