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January 2024 by Laura Diaz
It's my cell phone company.
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August 2023 by Herbal Goddess
They are nasty and weird poor customer service take ur business elsewhere if they skin dark like mines
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November 2022 by Richard Taylor
Went to 3 stores today so that I could see what to do with the Samsung phone I bought 7 months ago and was wanting to buy a new phone to replace the Samsung until it gets fixed by the manufacturer warranty that it still has but no stores where open.
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February 2022 by Christopher VanKouwenberg
Had a good experience with the CSR and we were in and out quickly
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January 2022 by Erika J.
This is supposed to be a phone dealership. I got my 2nd phone with this place , its never open they never work they never have good customer service nothing. Im calling Cricket corporation and report this store. DISGUSTED
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December 2021 by Jtai Decu
Great customer service
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August 2021 by Francina Gilbert
Customer service representative was good and I was in and out!
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November 2020 by Daisymae Duke
My cell wasn't connecting to the internet & was told I needed fix my Google Acct. & It seemed like the Rep didnt want to be bothered to help with an IT problem & tried to send me out the door...so I did make it a point to stay there & did get back online myself & then was told my Sim Card went Bad...was charged for a new Sim Card I didn't need ...still had mine & a current plan! I felt like i was charged $25 for Rep having to help me!! And she wasnt going to give me my Credit Card Recipt... till I had to ask for it....And I been a good customer since 2004...
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April 2020 by Olive Valentin
They will charge you fake activation fees that corporate locations do not. They call it crystallization fee; but it appears as a phone accessory on your bill. Unless you are their “type” of ideal client, then you don’t get any fees.
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February 2020 by Irene Huerta
(Translated by Google) Good customer service(Original)Buena atencion al cliente
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September 2019 by s s
Friendly service however was sold defective device accessories with a no refund policy that wasn't made aware of to me. Computer kept glitching. Definitely advise taking your own device to Port. Less expensive if you do.
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June 2019 by Roman Guzmancruz
Been with them a year love everything about them
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December 2018 by Martha Moran
3 lines 90.00 yea
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October 2018 by jessica H
Just called at 12:15pm 10/7/18 a women answered I started talking then she hung up. So im thinking ok maybe it was an accident. Called 7 more times and no answer. Maybe whoever is working there should find a job they actually want to put effort in. I meam how hard is it to sit on your butt, answer a damn phone and work a computer.
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February 2018 by Carol Morris
Very rude. Don't listen to what you tell them. Don't want to help you.
