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January 2024 by Laura Diaz
It's my cell phone company.
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August 2023 by Herbal “ICSUOS” Goddess
They are nasty and weird poor customer service take ur business elsewhere if they skin dark like mines
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August 2023 by Herbal Goddess
They are nasty and weird poor customer service take ur business elsewhere if they skin dark like mines
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June 2023 by leon Romero
Good service and they speak Spanish
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November 2022 by Richard Taylor
Went to 3 stores today so that I could see what to do with the Samsung phone I bought 7 months ago and was wanting to buy a new phone to replace the Samsung until it gets fixed by the manufacturer warranty that it still has but no stores where open.
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June 2022 by jesus zaga
I passed by asking about the prices of the phones and the ladies who were working had very bad customer service. It is not possible that they have people like that working in a position that is helpful. If they change it, it would be better for all cricket users, thank you
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February 2022 by Christopher VanKouwenberg
Had a good experience with the CSR and we were in and out quickly
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January 2022 by Erika J.
This is supposed to be a phone dealership. I got my 2nd phone with this place , its never open they never work they never have good customer service nothing. Im calling Cricket corporation and report this store. DISGUSTED
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December 2021 by Jtai Decu
Great customer service
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August 2021 by Francina Gilbert
Customer service representative was good and I was in and out!
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June 2021 by Julie Vaughn
My cell wasn't connecting to the internet & was told I needed fix my Google Acct. & It seemed like the Rep didnt want to be bothered to help with an IT problem & tried to send me out the door...so I did make it a point to stay there & did get back online myself & then was told my Sim Card went Bad...was charged for a new Sim Card I didn't need ...still had mine & a current plan! I felt like i was charged $25 for Rep having to help me!! And she wasnt going to give me my Credit Card Recipt... till I had to ask for it....And I been a good customer since 2004...
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November 2020 by Daisymae Duke
My cell wasn't connecting to the internet & was told I needed fix my Google Acct. & It seemed like the Rep didnt want to be bothered to help with an IT problem & tried to send me out the door...so I did make it a point to stay there & did get back online myself & then was told my Sim Card went Bad...was charged for a new Sim Card I didn't need ...still had mine & a current plan! I felt like i was charged $25 for Rep having to help me!! And she wasnt going to give me my Credit Card Recipt... till I had to ask for it....And I been a good customer since 2004...
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April 2020 by Olive Valentin
They will charge you fake activation fees that corporate locations do not. They call it crystallization fee; but it appears as a phone accessory on your bill. Unless you are their “type” of ideal client, then you don’t get any fees.
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February 2020 by Irene Huerta
(Translated by Google) Good customer service(Original)Buena atencion al cliente
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September 2019 by s s
Friendly service however was sold defective device accessories with a no refund policy that wasn't made aware of to me. Computer kept glitching. Definitely advise taking your own device to Port. Less expensive if you do.
