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February 2024 by robert burris
Stopped in to get a few things for my daughters Valentine's day present. Signage on three separate towers reported clearance $2. Except scarves, hats and redline items above $20. Picked out a few things then upon checking out a necklace was $5 instead of the $2. I questioned the item. She said it was on clearance ..I asked it was marked for $2. She reponded they could of been placed there by another customer. She said she would look. I finished checking out. She went to another part of the store and avoided me. Going over to investigate further there was a whole stack of them on several sections. She responded well the zodiac necklace aren't included. I read her the exclusions. Well they must of came from another store. Mam I don't work here and surely I didn't stick the item. You should have given it for the price advertised. She then started taking them off the shelf. The rolled her eyes at me yelling well if you want it for $2 fine. Claire's you can do better. Insure items are priced properly. And the customer should not have to edit your staff on pricing laws. First.kff.the big clearance $2 the the small print exclusions is shady/immoral but not unlawful. But this is extraordinary
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February 2024 by Natasha O
Store was clean and fully stocked, prices were decent and employee at the register was really nice
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January 2024 by Denine Wiggins
Whoever the associate was working on New Years Day, she’s by far the most racist person I’ve encounter and I don’t encounter many. She blatantly didn’t want help my brother an I while we’re shopping; we were the only African Americans there. My brother wanted to get his ears pierced and she took her poor sweet time helping and then was very rude and condescending.
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January 2024 by Tiffany Jones
This location has knowledgeable staff members and they were very helpful. A young lady by the name of Kayla was very nice and assisted me during my visit.
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January 2024 by Paula McEvoy
got a hysterectomy at Claire's yesterday excellent service and they were so kind and friendly. definitely coming here again for my open heart surgery
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January 2024 by Myisha Samuel
TERRIBLE!! I asked for White Gold Natural Diamond Earrings For My 5 Month Old Daughter To Get Her Ears Pierced. The sales associate proceeded to “bring it” out, had another random associate to pierce it, and she ran off and wasn’t found anymore for the whole experience. My daughter then got her ears pierced then I looked and it was yellow gold. I then proceeded to tell the random associate that she told me it was white gold and something needed to be done because that’s not the color I wanted for my child. She then told me there was nothing they can do and ended up getting $160 of my hard earned money. This is incompetence and piss poor service and behavior. I will never shop at any Claire's every again.
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October 2023 by Katie Cocke
Don't take your child to get their ears pierced here.. just because my child was crying and screaming the lady kept saying "I don't think I can do this " over and over ... So unprofessional and my baby's earring holes are not the same..
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October 2023 by Karie Brooks
Always closed. Been to store 2 separate times and store was closed due to “staff emergency”
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October 2023 by DTU
Got my ear cartilage pierced. The lady who does it is very friendly and was good at making me laugh to distract me. She was the best piercer I've had at a Claire's.
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October 2023 by Miss DaOne
This employee is very rude and unprofessional (I have it on recording). As rude as she was, even when she threw my bag at me, I still remained calm through the whole store visit. Then she calls security on me because what? I wasn’t feeding into her negativity? I was too calm for her? She didn’t want to do what her boss informed her to do? She was having to bad of a day? Please help me understand why I experienced all this extra stuff not being rude, not yelling, not cursing, and not feeding into all her unnecessary and unprofessional mumbling. I would not recommend this location or the one at Oglethorpe Mall location.
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August 2023 by S Robinson
They are a bit pricey but have an amazing selection to choose from.
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August 2023 by Lori J. Smith
Had a few basic lobe piercings done and had no issues at all. Walked in and was seen right away. ??
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July 2023 by Sheila Candelaria
I don’t understand why the website says they do ear piercing and they show a whole ear of a model pierced. I asked if the girl at the store if she could pierce my ear on each ear with one of their pair of earrings but she said they don’t do all types of piercing unless is their earrings and I showed her this is from the store and she asked if I wanted to buy them and i said yea but i wanted each of my ears pierced with those earrings and she showed me the area of where they have one earring for the price of the pair of earrings i have. And i was like… i see now. Only piercing with the jewelry that cost the most even though the titanium earrings where as good as the one they had, the only thing it was a pair of earrings instead of just being one earring.
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July 2023 by Abhishek Suryanarayan
I got the most basic earlobe piercing and it was painless. Shout-out to Cory for assisting me throughout the process and making me calm. I was about to run away from the store but she gave me the strength to get it done.
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July 2023 by Kari H.
My niece bought a necklace from here. She wore it less than a few minutes and it broke. We took it back to the store to try and exchange it and we were told since she took it out of the package and put it on it was not able to be exchanged or returned. To be fair the policy was on the back of the receipt, however I did not see it until after we tried to return. Nowhere in the store did we see the refund policy. They could tell from the receipt that the necklace was just purchased. The cashier did call her boss to ask if she could do the exchange. Her coworker told her to call and said she would probably okay it. The manager however did not. Just know if you buy anything from Claire's and it breaks it is not covered. You can not return or exchange their crappy products.