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November 2023 by John Woodward
Our Salesman, Malcolm Williams was the best sales person My wife and I have ever experienced. He answered all of our questions and concerns and always returned our calls, even after normal business hours. We would not hesitate to recommend Malcolm to our family and friends.Chatham Parkway Subaru was very efficient in processing our sale. The had the paper work completed quickly, and were not overbearing trying to sale us extended warranties or prepaid service contracts. Time spent in the dealership was minimal.A great car buying experience.Thank you
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November 2023 by Mike Bergman
Great experience for us. We walked in not expecting to buy a new car, but we were impressed by the efficiency and the outcome of the purchasing process. We interacted with different staff and they were all friendly and customer focused. We’ve been driving it a few days and really enjoy our new Subaru Ascent.
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October 2023 by Kayla Parys
It was a pleasure working with Brandon and others at Chatham parkway Subaru. I've had a bad experience with dealerships in the past, but CP Subaru made my trade in process easy and truly made my time feel valued. I am quite happy with my purchase and the value that I recieved on my vehicle. I would recommend their team and their vehicles.
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October 2023 by Judith Shuman
Although I currently have no complaints regarding the vehicle I purchased, the transaction paperwork was not handled in an appropriate and timely manner. I am owed money that the dealership has acknowledged they owe me, yet they have not sent the check. They recorded odometer readings incorrectly and waited over a month to do a tag transfer. Finally, buyer beware because they will include optional warranty purchases on your sales contract but not discuss them with you in advance.
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October 2023 by The Concept The Concept
Listen! I’ve bought cars in the past and was never treated like this! Chatham Pkwy Subaru are amazing. Eddie was delightful and worked diligently on our pricing! He is such a nice guy and goes out of his way to make you feel comfortable! Mark was wonderful as well. Very good personality as well as the whole staff. Buying a car is always time consuming but our time went by a lot faster with such a great team and last but not least Anthony is a jewel got in touch with him on his off day and he was still willing to help us get in and get our truck! Y’all are soooo appreciated! We will send everyone your way❤️❤️❤️❤️
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September 2023 by Tim Conrow
We are loyal Subaru customers (just purchased our 5th). They are great vehicles on all levels. And Subaru gets the auto purchasing/owning/maintaining experience better than any other automaker. Mitchell made the trade of our ‘15 Forester for a lovely ‘24 Outback painless — dare I say, pleasant. It is likely that we will own no other brand. Thank you, Mitchell and Chatham Parkway Subaru!
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September 2023 by Shirley Alberti
Great sales team who didn't get frustrated with me asking hundreds of questions .... and sometimes asking the same questions over again! The staff was professional and very welcoming. I love my new Forester Touring automobile
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August 2023 by Jacob B
I worked with Jay as well as the manager. Jay was incredibly polite, very helpful, and worked very hard to make sure I got a car with a good deal. Fantastic dealership with very great staff.
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August 2023 by Michael D.
From the moment we walked onto the lot it was bad. No one offered to assist us until 1salesman finally came over to us while 4-5 others just sat outside the showroom. we decided on a used car. They needed to do a couple things like replace a couple of tires and detail the vehicle. 1 week later they said the vehicle was ready so I picked it up. I got to the house and found all kinds of trash where the spare tire was (great job detailing). The next day the tire sensor came on, called them and they told me to bring the car in but I had to work so I had to wait until Saturday. I took the car in and it needed new sensors, they said they would call when they came in. Had the car for another week with no call about the sensors so I had to call them. Took it back for repair but the sensors they ordered wouldn't fit so they had to order OEM sensors. That week on the way to church vehicle completely died. Had it towed back. They kept it a week but couldn't accomplish anything. Finally got a loaner while they sent it to a GM dealership. GM had it for 3 weeks while trying to diagnose the problem. Finally got the call to return the loaner and pick up our vehicle. My wife stood around for over an hour waiting for someone to actually realize she was there and get her the keys. The person she originally spoke with upon arrival didn't bother to let anyone know she was there. They still don't have the tire sensoRS, said they are on back order.
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August 2023 by Localgirl Sav
I’m very happy with this business, they gave me a great and fair deal for my trade in, they listen to exactly what I needed and were super helpful and made this process really easy for me. Jay is the best ! Car shopping can be so stressful but I felt like I was talking to a friend and he communicated with us so well throughout the whole process. I’m very grateful for this experience. 100% recommend their services!
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August 2023 by J.D. CRUZ
I’ve purchased two Subarus from here and I’ll probably be buying number three here in the next couple of years. They’ve always worked hard to get me the best possible trade in value and get exactly what I wanted for my new car. No hidden games or added “packages” that are mandatory thrown in to bump up prices. These guys have earned my trust and that’s saying a lot.
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August 2023 by delores collins
I'm a little late, but my experience at this location could not go without notice. After all my years of purchasing vehicles, I have never had an entire site ensure the overall success of a sale and the buying experience. Ms.K greeted me as soon as I pulled into the lot, and she made the purchasing process seamless, and any issues I had with the vehicle, even after the purchase, were handled with such care. The team at this location all are motivated by excellence. I will be back again soon to secure my kid's grad gift.
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August 2023 by Randal Gradle
Jacob Markiton was an outstanding sales consultant. He was not pushy, listened to what we were asking for and was able to put together a group of vehicles for us to look at. One of the important things we noticed was he listened to us, and not tried to push what he thought we should get on us. As a result, we drove out of the dealership with a vehicle we wanted at a price that worked well with our budget. If you are in the Market for a Subaru or maybe just want to see what the Subaru is about, go see Jacob. I believe he will do a great job assisting you in vehicle purchase.
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July 2023 by Raleigh holman
It was like dealing with a family member, I have had 9 vars in my life time and never have I been treat so loving before. My sales person Jay Lewis treated me like family, he listened to my needs and made everything happen just that way. I will let everyone know that this company and Jay Lewis, parts department, and Jenny made my day. Thank you Chatham Subaru your number one!’n
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July 2023 by Margaret Bieritz
This review is specific to the Chatham Parkway Service Department. I have only been a customer of Chatham Parkway Subaru's service department for six months, but I will turn to their careful, kind and thorough team for as long as I own a Subaru. It is so nice to be treated like a human being! The staff recognizes that needing a car serviced can be stressful, and they've found ways to make it as streamlined as possible. They provide a shuttle if you need transportation, have a super comfortable waiting area with free WiFi, and most importantly - they treat you like a valued member of the community. Plus, repairs and costs are explained up front, and completed exactly as explained. I recommend the service department of Chatham Parkway Subaru without hesitation.
