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October 2024 by Alesha Gorder
Great place, great staff, my pup loves his dogtor. ❤️
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September 2024 by Terry B Gardner
Had been a client with three pets for years. Today I was five minutes late for an appointment. I had the time wrong (10:20 not 10:30) an honest mistake. They called me five minutes after my “missed appointment” at 10:25. I told the caller that I was two turns from their driveway and apologized. She then informed me that I would have to pay a $15 late fee. After my head came down back onto my shoulders, I had a conversation with the manager in which she walked away from me because I called her policy stupid. I have NEVER been late or missed an appointment in 5 years.
I guess the manager assumed they don’t need my business because she offered no apology. The owner did, however.
Disclosure: I was on the fence about staying with them anyway because they are VERY expensive, and have what I perceived to be high employee turnover.
Hope they fix broken camel backs, because this was the final straw.
No complaints about the care my animals received.
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September 2024 by lyla
The front desk lady was being really rude when i was trying to make a appointment and kept hanging up on me repeatedly all i was trying to do is make an appointment she didn’t even have one bit of patient.
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September 2024 by Katie Williams
I love Case Vet! They have the best staff and are very upfront and reasonable with their prices. I have been going to them for years and there is a reason they have been voted the best in Savannah ❤ I have four cats and two dogs and I couldn't imagine trusting anyone else with my babies. They always handle every situation with care and I just cannot recommend them enough!!
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August 2024 by David Egan
I just withdrew my three dogs from care at Case. Two of my French Bulldogs have skin allergies and were recently put on apoquel after cytopoint injections didn't provide relief. We've lived in many places and had some great vets. However, I've never experienced anything like Case where a vet tech assesses your pet, puts together and treatment plan and wants you to approve an expensive quote before ever seeing the vet. Case Vet is incredibly expensive both for services and for prescription medicine. They make you feel like a bad pet owner when you admit you can't afford their prices. I am retired and had to take a part-time job in order to afford the costs of medicine and treatment. Our vet refused to work with me to try a minimalist approach and would not compromise one bit. They resisted when I asked for my pets' records so I could seek a second opinion with a less expensive vet. It was very disappointing.
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July 2024 by Karen Blair
We are new to Savannah and very happy we found such a caring and experienced vet practice.
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July 2024 by Nolan Balkcom
Great service! More expensive than I'm used to but the care & attention they provide make it well worth it!
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July 2024 by Diane Quest
My 13-year old dog woke up stumbling and unable to walk without falling over while my family and I were staying at beach rental on Tybee Island. Case had good reviews and made a quick appointment for him. When we walked in and asked for a towel for him to sit on the receptionist immediately brought one out and then took us to an examine room where it was quiet and helped my dog calm down. Dr. Torres and her team of two were so kind, and good with my dog. They rolled out yoga mats to help him walk on the floor without sliding. They gave me the cost of each service before it was performed. And they allow you to check out in the exam room so you don’t have to stand with an anxious pet at the front desk. They were not rushed when I had a lot of questions. They had requested all of my dogs records from our home vet before we arrived. And they helped carry him to the car and load him in. Above and beyond and I am so grateful.
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June 2024 by Josie Bozeman
Dr. Torres and the staff here took excellent care of my 2 year old Great Dane who had a seizure for the first time. We will be bringing the rest of our pets here from now on! Great prices as well!
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June 2024 by John Gustas
Oh my gosh. All the staff and doctors here are the nicest people in the world. I couldn't ask for a better group to take care of my fur-kiddos.
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June 2024 by Chana Tiger
Thank you for helping me to put my sweet Willow to rest peacefully. Dr. Coleman and Tech Katie had so much love and compassion during the most painful moment of my life. I can’t thank you enough for being with me and my fur baby during such a difficult moment. I appreciate you talking me through the process and easing my worries. Thanks again.
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April 2024 by Angela Bowers
We have been using Case Veterinary Hospital for our pets for years and would never go anywhere else. Case is absolutely the best. The staff is always pleasant and accommodating. They're veterinarians are all so friendly and make sure you are treated well. The technicians are also top notch. They always accommodate appointment changes and waiting time is minimal. We would recommend Case to anyone.
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April 2024 by Erin Kessler
I switched from VCA Savannah and my 17 year old cat received excellent and compassionate care from Dr. Crider. I do not recommend Dr. Torres (who treated me and my sweet old kitty with an upsetting and honestly very bizarre bedside manner) but Dr. Crider is wonderful. Taking off a star for my bad experience with Dr. Torres, but would not hesitate to recommend Dr. Crider.
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February 2024 by Jim Hargreaves
Staff has consistently been indifferent towards customers and check in/out is a slow process. Like most vets these days very expensive and constant upselling..
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January 2024 by Adam Turner
They’ve been doing a great job with my cat for years. She started out super wormy but is doing great now!