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May 2024 by Mark Carselli
Thank you Matt and Laura for going above and beyond my expectations the jewlery looks amazing
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April 2024 by Derek Duncan
Had a small soldering repair job that needed to be done on my rope chain so I decided to take it to this shop after trying a few others. The employees treated me with the utmost kindness and respect and told me they could help with my problem. Other shops told me that they could repair it within 2 weeks but this jeweler finished the job within less than a week at a cheaper more reasonable price than the previous stores I visited. I recommend this store for any repairs along with the fact that they have jewelry whether you're on a budget or not.
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February 2024 by Michael Wilson
I'll let the photos speak for themselves. I came in to get an elegant bail for my pendant and instead, got a twist tie from a loaf of bread for almost $50 with tax. They were very polite though
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December 2023 by Fernando Rabell
Unique selection of beautiful pieces. Amazing customer experience. I have gone back time and time again.
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December 2023 by Alicia Wood
Wonderful people, amazing welcomed to Savannah. Beautiful pieces unique jewelry several pieces for every day and dress up.
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November 2023 by Quinn McClure
Always amazed with the purchases from 13 Secrets. Purchased some gifts over the years and my wife's engagement ring from Chad and his team. Love the store, the service, the products, and the people. You will not be disappointed!
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November 2023 by Pam Smith
This store has beautiful, unique pieces made in-house. The staff working was so knowledgeable, and very engaging. Lovely store! Great experience!
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October 2023 by Kandis Newberry
Visited the Riverside location and the gentlemen helping us were absolutely amazing! So friendly, knowledgeable, the selection was extremely nice. We were welcomed and encouraged to try things on that were of interest. Even brought out a few different items as suggestions. Overall, the shop was an absolute delight. Did not make a purchase same day, but will absolutely be going back for my next piece. A must stop for any and all jewelry lovers!
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September 2023 by Bill Arevalo
Wife and I took a chance encounter in this shop. She has been looking for a specific set of gold and diamonds earrings for about a year. Customer service( Melanie and Chad) was incredible and showed her everything she wanted to try on. 20 mins later they were fed ex the earrings she had on home for us and we walked out with a new set. Highly recommended ?
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July 2023 by Catherine B.
First rate jewelry store! I have bought items for friends and have had several repairs done. Chad is amazingly creative and an excellent jeweler. I would definitely buy from them again, and I would not hesitate to have him repair or re-design any of my jewelry.
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July 2023 by Abbigail Alexander
They have beautiful pieces if it’s your fit and it would probably be better if you were a local customer. I personally, however, did not have a good experience. The ring was bought for my anniversary on our vacation. It was a half size too large and they said it could be resized and ready in a day. When I dropped it off another person was there and said that wasn’t possible but they would resize it and ship it overnight. It was shipped ground FedEx and took forever to arrive. When it finally arrived, I opened the package and the opal was cracked. I’m not sure if this happened in transit or during resizing but I immediately reached out and we sent it back to have the opal replaced. I understand that all opals are slightly different but this missed the mark. It was a very white opal and my previous opal had more gold tone. I learned to live with it. This ring was also shipped ground yet again and luckily wasn’t damaged in transit. I honestly just wanted to be done with this headache and kept it. Well. This ring did not last as the opal fell out. There was so much glue put into the setting. I’m really disappointed and will be working with another jeweler locally to create a new piece. For a while, I have been mostly disappointed in what was communicated versus what actually happened and now, I’m also disappointed in craftsmanship.
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June 2023 by Heather W.
Treat yourself to something amazing at 13 Secrets. My go-to place for a glow up!! Chad and Laura will treat you like a queen. Their jewelry selection has something for everyone at every price. I love my sparkle (hello! 6 bracelets, diamond earrings, and a diamond necklace). I can't stay away!! Do it! You deserve to shine!!
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March 2023 by Alex Montiel
Fantastic jewelers! I lost the backing to one of my earrings and they had multiple options available for me from rubber to white gold
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December 2022 by Mary Burke
I found my new Jeweler❣️ I’ve been looking for years, trying to find a competent custom jeweler ( a lost art). Chad Crawford is a 3rd generation Savannah jeweler. Bought ten custom pieces for gifts including a bracelet for myself. Call Chad and ask for the Mary Burke Collection.
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December 2022 by Lawrence M.
Everything about this eclectic jewelry shop exceeded my expectations. Great selection of unique products. A wide range of price points. Knowledgeable staff, and great friendly service.
