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February 2022 by Jules T.
As a rule, I don't leave negative reviews. In fact, this is my first. But the experience I just had with this Walgreens' pharmacy team was simply unacceptable. I was inquiring about obtaining a replacement vaccination card. The young man helping me was patient and informative. However, one of the young ladies with whom he was working appeared miffed that he was taking my questions, raising her voice from behind him with an interjection that I didn't quite hear. Both he and I were distracted by this. Approximately 30 seconds into the interaction, she approached me, stepped in front of him, and said I would have to come back because they were closed for lunch, ending the conversation abruptly by pulling down a rolling steel security window. Before the window closed on me, I tried to ask what time to come back, but I did not hear an answer. When the window was closed, I saw the pharmacy's hours, but did not see any notice of lunch hours, though the individual who so abrasively interrupted my inquiry was behaving as if I should have known that 1:30 pm was lunch time. This was a truly bizarre experience and I'm sure it is not reflective of the entire staff at this store. It is not reflective of the young man who was trying to answer my question.Sort of speechless right now. Going to call another nearby Walgreens pharmacy and hope they aren't as hangry.
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December 2021 by John Martin
Went and got my booster shot. Signed up online, went during my scheduled time and it all went very smoothly.
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October 2021 by Cloud W.
This Walgreens in pretty conveniently located on Roswell road right across from the Publix and USPS plaza. The store is pretty big and you can find most things here. The store seems to be always understaffed though. There isnobody to help and there is always a looooong line at the checkout counter as there is generally only one guy working it. It does have a photo center which is good too.
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June 2021 by Kiana N.
I do not like this Walgreens at all. A guy that was working here (old and bald) came up to a woman wearing a dress and told her she needed to "cover up". What kind of employee judges a customer for what they wear? Not even 2 minutes later he came back from the back of the store and brought her a shirt to put on over her dress. This is 2021 woman should be able to wear whatever they want when they want. This guy needs to be disciplined for embarrassing a paying customer in front of others. He wasn't even attending that poor woman. It was another lady employee with gorgeous colorful hair. She was trying to be nice after that happened but I could tell that the customer was embarrassed but trying to play it off cool. THIS IS NOT OKAY WALGREENS DO BETTER.
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June 2021 by Eddy H.
Update June 2021 I have been shopping at Walgreens for 10+ years. I typically have good experiences at this location on Roswell Road in Sandy Springs, but this last time was horrible. When I finished my shopping, there were 6 to 8 people in line with only 1 register open. The manager was actually counting the drawer for the other register right in front of all the customers. He called up an employee over the intercom and asked them to recount and verify the drawer. All of this was going on while the customers waited in line. It was one of the poorest examples of customer service I have ever seen at a Walgreens. I don't think I'll return to this store anytime soon.
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April 2020 by Twanda Haggan
the only store on Roswell Rd including 3 publix & CVS that had tissue... Thank You
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December 2019 by Jessica A.
Went to the quick care clinic about a skin condition concern the doctor wasn't very professional I didn't receive a receipt after paying cash payment and was told I needed a cream that was conveniently located over the counter.... I insisted that my skin was very irritated she never looked at my area of concern but googled my condition printed out the information on it which it was( ringworm) I told her I had been itching in the chest area for two weeks but wasn't given a oral antibiotic but instead recommended a topical foot cream. Which she made a perception for and I took to publix's to be embarrassed and told it's the foot cream in the isles and I didn't need a perception for it . Unfortunately it's been 5 days now and still haven't gotten better. Worst clinic experience ever.
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September 2019 by A D.
Ain't gone get told how the calendar works by "Trang" a phamasist in training I assume from her calculations on the days of the month. And her personal decison on when scripts get filled - She is confusing as to what Walgreens Corp Policy was and then told me she fills on her personal decision......She should follow the law and not her personal decision. Transferring out of this confused pharmacy!!!!!!!! Bye Bye Walgreens and Trang, Jenea and Lelana.
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November 2018 by Kevin W.
Came here on a Wednesday night to buy some batteries and there was a long line. Got to the front of the line and the cashier was helping everyone save on their purchases. She was helping people with coupons and discounts. You don't see that type of customer service any more. Nice!
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July 2018 by Alicia S.
Pharmacy--- They lied to me! My dr switched my medication from synthroid to armour. When I put the prescription in- I was told "we don't have this in stock- and it's a back order from the manufacturer. Has been for about 9 months. - would you like the generic replacement -it's the same thing just cheaper-(I know that the generic replacement was synthroid- and knowing that it doesn't do the same thing as armory does-- and synthroid on my insurance is .63 cents armour is 87 cents) asked what's the generic replacement- I was told synthroid. I said- it's not the same!- called the CVS a few blocks down and asked if they had armour- was told yes. I told them Walgreens said it was in backorder from the manufacturer- -and asked when they received their supply ... CVS said it's not on back order- that Walgreens probably just doesn't want to order it or carry it. So-- Walgreens lies to me- by saying it was on backorder- and also that the generic was the same thing- which I assure you --- it's not! Now if they will tell a lie like these- how do you trust them with other questions??
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June 2018 by Tina C.
This is my home away from home! This is my favorite location, staff here is always pleasant. The photo section, the cosmetic section is always neat and organized and the pharmacy is great too. Very knowledgeable
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April 2018 by Drea L.
I came to get a prescription and a lip stain and was assisted by Ena who was AWESOME! Thx girl for a great experience!!!
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January 2018 by Love Mobley
Best Walgreens store I've visited EVER. The cashiers are always very courteous and eager to help. But there is this one cashier who stands out amongst all cashiers in the world!! Rachel is the BEST cashier on the planet. She knows the store like the back of her hand, she's always familiar with new sales and upcoming sales. She's FAST, knows the needs of local customers who visit the store daily, remembers some even by name. EVERYONE loves her, no matter the ethnicity!!! She i
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November 2017 by Asha R.
This is a typical Walgreens. I tend to frequent this location since they have two exterior Redbox machines and usually have what i'm looking for when I reserve online. The associates are always courteous and store is always neat and in tact. My only gripe is that they don't always pay attention to expiration dates, especially when they don't have anymore in stock.
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October 2017 by Yarold J.
I love this pharmacy it's the best one in town, love the staff there the greatest, specially that hunk Juarez omg.
