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November 2024 by MB Kornfeld
Unfortunately, under new management, the store is not keeping pace. The owner is nice, but I don’t understand why letters that arrive at the store are waiting for days without being placed into electronic boxes.
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November 2024 by Monica Stokes
I thought I would give this place a try since UPS store never processed a package. On 10/23 I went to ship something at Post Net to my daughter. She never received it and so, I tracked it online on 11/1. The package shows that a label was created but FedX did not pick it up. So, I called and the gentleman who answered said oh yeah that package is still here sitting behind the counter. I am like are you serious so, it's been there for a week and no one called me? He said their fedx label machine broke and it never went out. I said are you going to ship it? He said you need to speak to the manager Conrad. He wouldn't give me any assistance and nor an apology. I thought this store was better.
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March 2024 by Nerissa Aquino
We truly appreciate the staff at this Postnet location. Conrad and his team responded to our issue regarding a FedEx shipment with care and attention. We live in Tennessee and yet felt heard and was provided excellent customer service as if we were in person. It was very helpful to have experienced such professionalism and respect over the phone.
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March 2024 by Salina Paarlberg
Conrad helped me tremendously with printing out a 4 page card. He was very patient and made sure everything was accurate. I definitely recommend.
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November 2023 by Marna Friedman
Unable to reach the location I shipped from, and with the lack of response everywhere else, I tried Kevin at PostNet Dunwoody. He went above and beyond and took the time to try and help me - and it wasn't even his responsibility! So many people could learn from his customer service! Anyone looking for shipping services in the Dunwoody area should reach out to him and use his shop. Thank you so much for your help!
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May 2023 by Lori Sutherland
Great customer service and record keeping. They just helped me recover a return shipping tracking number. I will be more careful in the future. This place is always on their game though - even before this big save. Thanks SOHO!
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March 2022 by lisa isom
Outstanding customer service, the staff was amazing. They are like family and very personable.
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March 2022 by Martine Perdue
Amazing services and customer service, fast, efficient extremely courteous! Just wish I could pack them up and take them with me to where I’m moving to!!! Thank you Soho office!
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February 2022 by Cheryl Oxford
I have been coming here for years. They are great! The staff--very friendly and professional-- have always gone above and beyond.
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December 2021 by Matt Haidet
This place is great! I was in a rush to get my house closing documents signed, notarized, copied, scanned, and overnighted - the staff here did an excellent job of providing me all of those services at a great price.
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March 2021 by Angela Alexander Matthews
The staff at Soho are amazing. Whether getting custom stickers designed, marketing material or just going to check your box you will be glad to have these folks by your side. Highly recommend.
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March 2021 by Lilli Ann Jennison
Love these guys! They are a lifesaver for this ebay seller! One stop shop! Drop off USPS, FedEx, and ups. Super sweet owner! So thankful for y’all!
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March 2021 by Brandon S. Tate
Very helpful.
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December 2020 by Jessica Marchant Lalley
We have appreciated the computer repair and troubleshooting services of Adam Freedman for many years! My husband has now just learned of the amazing ease of doing shipping through SOHO Office and their personal, friendly and helpful staff.
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November 2020 by Hassan BENHMAIDA
Great service ?
