-
December 2023 by Donna Morgan
Great service! Give Dillon a call!!
-
November 2023 by Yuval German
Very professional and friendly people!! especially big thank you to Matthew he’s always taking care of me and make sure l get the best policy. Thanks guys
-
September 2023 by Antonio Gopar
The agent here is very knowledgeable. He truly has the customers best interest in mind and will do everything he can to make sure you have the right coverage and understand all your coverages. He is also very accessible and is more then happy to help you. 10/10 agent.
-
August 2023 by James Ratcliffe
Called on a Monday to get a quote on Renter's insurance. Had used the agent previously. Heard nothing back so I called on Wednesday and spoke again to Dillon. He said he sent it to my daughter's email. She didn't get it. He said he would send it to my email address. Still haven't got it. That's poor customer service. Too many other agents out there looking for business.
-
July 2023 by Cate Eppley
This is one of the best experiences I’ve had working with an insurance agency. Matthew was incredibly helpful. Phil runs a great agency!
-
September 2022 by Edith Urieta
Good attention
-
July 2022 by Taylor Myszka
Took forever to get renters insurance and even then it took 6 months and 3 calls for get the correct address. I keep getting an overdue balance letter in the mail for a policy I don’t have. I’ve called 2 times and everyone I’ve talked to said they don’t know what it’s from or why. I continue to get the notice.
-
August 2021 by Matt Johnson
Quick and easy policy explanations coupled with top quality service and a respectful agent. Will definitely be sticking with SF for a while down the road.
-
July 2021 by Conal McCurry
Absolutely the best agent around
-
July 2021 by Matthew L
High quality service with a professional attitude. Quick and easy process to get my policy set up, and my agent was very detailed and personable, while also getting me a great rate. Highly recommend to current or future policy holders.
-
October 2020 by Andrew Bauer
Phil is a great agent!
-
August 2020 by Jacqueline Abernathy
Typical “old white male” attitude. Very rude to women, talked down to me in a way that insulted my intelligence, and not helpful to me or my client. There are so many better agents that have a great attitude and take the initiative to go above and beyond to genuinely serve clients . Philip is not this person, please save your time and money and ask to work with someone else.
-
June 2020 by Adam Krohn
Philip Cohn went above and beyond to resolve a very expensive mistake made by State Farm underwriting. I was paying an outrageously high rate because I was being charged a premium for something that wasn't on my driving record. When Philip called underwriting, he was told there was no error on their end. Philip didn't accept that answer as fact.However, there was no way for Philip to directly contact State Farm corporate because their business model is designed to be difficult. So he placed a three-way call with me and State Farm customer service and we manually filed a complaint about underwriting. From there, we were finally able to get our issue in front of management, who reviewed my premium and discovered the mistake made by underwriting.At that point, I was credited thousands of dollars I had been overpaying in insurance premiums.Phillip could have just took the first underwriter at his word and moved on with his day. But he didn't. He went out of his way to correct the issue. State Farm's automated systems are set up to let the customer fall through the cracks and pay the price. In this instance, the agent (Philip) prevented that from happening.As a customer, that's what you need from an insurance agent.
-
May 2020 by Ariel Henderson
I did a vehicle swap , and it was so quick and easy . They are always there to answer your questions and concerns !
-
December 2019 by Shasta Moreno
Tom D is awesome! He has been working with us for awhile now and once I started car shopping for my son's first car he was able to get us quotes quickly on the cars we were most interested in. Even though I filled his inbox with a thousand questions and VIN numbers, he was never rude, and always responsive. He was able to get us discounts that other insurance carriers couldn't. He goes above and beyond to make sure you have all of the information that you need and provides the best customer service experience ever. I highly recommend Philip Cohn and his team of knowledgeable, friendly, family oriented people for all your insurance needs. Thanks Tom!
