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February 2024 by Michael G.
Great chain. But this location is truly excellent. Jay helped me sort out a few problems quickly and easily. He was knowledgeable and professional.
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January 2024 by Tonya Coleman
I needed the bulbs in my headlights changed so I called ahead to see if I ordered them from your store online would someone there be able to do it. I was told that as long as they didn’t have to take anything apart and if the rain stopped, someone would be able to do it. I get there to pick up my lightbulbs and the young man that gave them to me told me that you don’t change headlight bulbs at all. I was about to tell him that when I called I was told that you did but he didn’t even let me finish my sentence and slammed the bulbs down and said “well ask him” and walked away. I was still going to take the bulbs and just try and change them myself but the entire interaction just left a bad taste in my mouth and I decided to just get my money back. What’s funny is I told the guy on the phone that I didn’t want to go to Auto Zone, that I specifically wanted to come there, but I guess I’ll end up going to Auto Zone anyway. I get that dealing with the public is hard, but being rude to a customer that isn’t being rude to you is unnecessary. Thank you for making sure that I don’t ever shop there again.
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January 2024 by K L.
The guy working at the register on Monday January 15th @12:48 with the Ginger Hair & Beard was EXTREMELY RUDE . I live right next to this O'Reillys and come here extremely often I have NEVER EXPERIENCED THIS KIND OF TREATMENT IN MY LIFE . The men there are typically extremely helpful and NEVER condescending. He was basically useless and I will never be back . I will be checking to see if this is private owned or a franchise . Irregardless I will be reaching out to the manager for his name so I can call report his disgusting customer service to corporate ! I would've recommended coming here but not if he's still working .
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January 2024 by G Dalton
Big thanks to Darryl at the north Sandy Springs store. He was engaged, friendly and high-energy. He was a big help with my battery.
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January 2024 by Courtney T. Cook
After my battery died and my car jumped by a kind passerby, it was suggested that I go to the O'Reilly's around the corner. I was promptly greeted by Richard and he pulled a battery for installation. Richard was phenomenal. He was professional, he educated as he installed, and he even gave great wisdom and insight in life advice. I will definitely come back for any future vehicle needs!
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December 2023 by Tauheedah M.
Demetrius was a great help to me and my S/O today. Out truck suddenly ran hot and we went to this location and he came out, helped us, poured the coolant into 2 places, gave us recommendations and introduced us to a mechanic. The service was definitely 5 stars.
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December 2023 by Luis Perez
Good service.
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November 2023 by Deborah Daley
Demetrius is excellent in his craft. He always provides great customer service. He’s very knowledgeable about a range of Vehicles. Thank you!
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October 2023 by Deborah D.
Demetrius is excellent in his craft. He always provides great customer service. He's very knowledgeable about a range of Vehicles. Thank you
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September 2023 by Jabiel Padilla
I am satisfied with my purchase except with customer service he missed inform me telling me over the phone he had my part when I arrived and ask for him inquiring of my part he told me he didn't have any so I asked him why would you say to me over the phone you have the part and when I'm going to go pick you telling me you don't have it and then with an attitude he's and African-American with dreads he needs to be disciplined or be removed .
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July 2023 by Thomas Johnson
David and Goldie are some of the best employees O'reilly's ever ever seen.
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July 2023 by Kimmy E
I had to get my battery replaced, and an employee (TY) was very helpful. He not only helped find the correct battery but also installed it for me. (I also found out that not all batteries can be replaced by them depending on your car). I would definitely recommend this location! Thank you!
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July 2023 by Rihaan Singh Badhan
Absolutely worst customer service by one of the men here. He’s tall blonde and fat. I don’t even think he likes his job. Asked him one question politely and he just seems like a miserable person who likes being rude for me reason.
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April 2023 by David LI
Deshawn is very professional and patient when I came for a battery check. I can feel he’s trying all his best to get me a good deal and support my needs. It’s a pleasure experience and would love to be back anytime.
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April 2023 by DvDAmazing
Deshawn is very professional and patient when I came for a battery check. I can feel he’s trying all his best to get me a good deal and support my needs. It’s a pleasure experience and would love to be back anytime.
