This Kroger receives mixed reviews from customers. Many highlight exceptionally helpful and kind employees who go above and beyond. Specific mentions include staff members assisting with loading heavy items into cars, quickly preparing special orders like charcuterie boards at the last minute, and even pausing their work to ensure customer safety in the parking lot. Employees are frequently described as polite, even when customers arrive just before closing. However, the store itself faces some criticisms. It is often noted as being busy and somewhat confusing, with crowded areas, particularly near the checkout lines. Several reviewers mention that shelves are sometimes poorly stocked and empty compared to other stores. While prices are viewed as a little higher, the store is considered generally comparable to competitors, though some believe neighboring stores have better produce and service. A significant point of contention is the pickup service, which some customers do not recommend due to experiences with unexpected fees and coupons being removed from orders. Despite these operational issues, the consistent praise for the helpful and caring staff remains a standout feature for this location.
