Home Decor in Sandy Springs, GA

“Everyone I encountered on the employee side was very patient, kind, and helpful; especially Colleen ( or was it Collette-? ), who guided me toward what I was in search of ( especially since it was a mere 20 feet away.....if it were a snake, I'd be doing this review from the ER Right now lol ), and the gracious gentleman at self-checkout.As for the nitty-gritty, found my items I was in search of with a minimum of muss & fuss, believe it or not, but that may just be because A.) My problem was fairly straightforward, and B.) I researched it beforehand and even while I was in-store. C.) I actually got some help!!At any rate, thank you Colleen, for making me feel seen in a customer service setting for the first time in a long time!! You were so helpful and patient!Overall, a good experience ( other than the fact that I was there cuz I had to fix things lol )”

“Went in May 2023. Just stopped in to bide since time while waiting for a local store to open. I just perused around. Super nice and unique decor. But expensive. I was greeted while walking around. I couldn't see myself paying that much for the items in there though”

“I went in looking for a particular item. Quickly, I ran upon an associate to help me. Although, he was anxious to tell me that Lowe's didn't sell that particular item. Until I pulled up the item on the Lowe's app on my phone and showed it to him. Then, he took out his little hand-held device preceded to look up the product and led me straight to it. Afterward, another sales associate came up to me asking if she could help me with anything? I told her no and thanked her. On my way to check-out, I remembered I needed some bristle flat paint brushes. I asked these two wandering associates, and they just looked at me like a deer caught in head lights. One turned around and asked another associate, and she sent me to Aisle 38. I walked from the front all the way back to Aisle 38, only to find she misled me. I tried to find them on my own. Needless to say, after wandering around for five to six minutes. I gave up. On my way back to check-out, I ran into two associates just chilling, propped up in the middle of the aisle talking. I asked them, "Do you know which aisle I can find the paint brushes?" "Yes," one responded. "However, I rather show you ma'am. "If you don't mind?" Of course, I did not! The kind associate took me directly to them. Way to go, sir! Now that's customer service!”

“My wife and I have just started working with Design Director Jessie La Falce on our new home in Atlanta. So far the experience has been extremely pleasant! Will give updates as we go along.”