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“Love my experience at this location. Never had an issue and staff is always friendly.
Chanda at returns is a breath of fresh air. Very positive and quick to resolve requests. I had 4 people in line in front of me and waited maybe 3 minutes.”
“Wow surprisingly amazing customer service. People happily willing to help and competent to do so. Thanks for making it a great experience to shop here yesterday.”
“Top notch service. I put in my order at about 5PM for next day pick up. By 7PM that same evening, it was already ready for me to pick it up from the locker. I got 2 packs of Camo brand deck screws and 2 sets of joist hangers for a 2x.”
8:00 AM - 8:00 PM
5925 Roswell Rd, Sandy Springs
Hardware Stores
“I went in looking for a particular item. Quickly, I ran upon an associate to help me. Although, he was anxious to tell me that Lowe's didn't sell that particular item. Until I pulled up the item on the Lowe's app on my phone and showed it to him. Then, he took out his little hand-held device preceded to look up the product and led me straight to it. Afterward, another sales associate came up to me asking if she could help me with anything? I told her no and thanked her. On my way to check-out, I remembered I needed some bristle flat paint brushes. I asked these two wandering associates, and they just looked at me like a deer caught in head lights. One turned around and asked another associate, and she sent me to Aisle 38. I walked from the front all the way back to Aisle 38, only to find she misled me. I tried to find them on my own. Needless to say, after wandering around for five to six minutes. I gave up. On my way back to check-out, I ran into two associates just chilling, propped up in the middle of the aisle talking. I asked them, "Do you know which aisle I can find the paint brushes?" "Yes," one responded. "However, I rather show you ma'am. "If you don't mind?" Of course, I did not! The kind associate took me directly to them. Way to go, sir! Now that's customer service!”
“We had a wonderful experience at the rental center-- we went to pick up a truck, it wasn't in their system, but the associates there went above and beyond to get us the truck we needed.”
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
Hardware Stores
“Really nice store and nice, helpful people there. Everything you could want for woodworking. Very nice wood samples and quality of wood is much better than the big hardware stores.”