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December 2023 by Mark P.
Got all 4 of my tires replaced from here. The price is great plus they waive the installation fee which is always nice. What's so nice is the service of some of the technicians. The 2 times I called, they were very passive aggressive and rude. In their defense, this costco is one of the busiest ones in town, but that shouldnt be an excuse for poor customer service. They finished my tires in a timely manner and it was an easy wait since I just shopped around while waiting. Overall, price is unbeatable, but if customer service is important to you, this tire center has a lot of room for improvement.
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December 2023 by Lady G.
I was going to call corporate or the management over an incident yesterday at the register regarding a woman with a nasty attitude named DEBRA however I was too upset to do so. She was very abrupt when I pulled out 3 credit cards that Costco didn't accept (yelled at me that they only accept VISA). She was loud about it and tried to embarrass me. It was so obvious. I said to her "I guess I can't get my food" pretty timidly. She then jerks the cart away to the another employee and said coldly "Hope you have a nice day, ma'am!" I've been going to this Costco for 4 years and I've never had anyone be nasty to me. I walked out of there crying. It ruined my day. Not going back or contacting management because I don't want to get further abuse from this store.
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October 2023 by Nicole H.
I had a very embarrassing and unprofessional experience at this Costco. I went to Costco with a friend that has an executive Costco membership. I am a manager for a very big corporation and we were going to get food for our company event. We get to check out after spending several hours shopping. Gloria was the cashier and she scanned my friend's Costco card and kept her card because my friend had a mobile Costco card too and as Gloria stated "you can only have one or the other". Then after ringing up all of our food, I go to scan the company's credit card and another worker comes from behind... might've been a manager. (A African American woman with blonde braids and I believe she had glasses) saying we can't purchase our items because the card isn't in the membership holders name. She was very rude and passive aggressive about it and we legitimately did not know that was a thing at Costco and we explained that and the fact that I'm a manager of a major corporation, spending a lot of money and she was still dismissive and not caring. We spoke to the store manager Eddie and he informed us this is NOT the policy to have the payment name match the membership holders name. I also wanted to see what Costco was about because I was thinking of buying a Costco membership for myself . This whole experience was EMBARRASSING and UNPROFESSIONAL. After this I will NOT be purchasing a Costco membership. Just unbelievable.
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October 2023 by Ron T.
My wife and I love Costco! My only complaint is with the shrimp cocktail. The shrimp is outstanding and very plentiful. The cocktail sauce is amazing, but it is not enough. It would be great if you could either put in a second one or allow the staff to give a second one upon request. Currently they do not do so.Thank you,Ron
[email protected]
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October 2023 by Afsheen L.
I love Costco. Everything is awesome. They have everything u need but I wish they would have fitting rooms for clothes so we can try clothes. I hate buying clothes without trying and bring it back !!!!
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August 2023 by Kishore Bharathkumar
One of the best Tire centers within the city and easily the most knowledgeable and educated customer service and staffs at work. Eric was extremely good in taking care of the issue (nail on my tire) and promptly got back to me and my car was out in no time at all. Appreciate the staffs.Would recommend you all to schedule an appointment ahead on their website and then go there to avoid lines unless it’s super urgent. They charge you $10 for tire inspection, cleaning, a detailed report on areas of improvements and the status of the wheel and they even fix holes or any issues on your tires for that price.Costco Tire centers are too good!
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August 2023 by Anthony Tram
I was in a hurry to change my tire and had no appointment. They said it would take at least 2 hours. In the end, they only took 30 minutes. Really friendly atmosphere.
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July 2023 by Braylon G.
Let me first state that as a new customer, I wasn't impressed with Jean's customer service. Jean was our cashier today and her service is much to be desired. (terminal 6).Customers do not want to always hear what your policies and procedures are during their shopping experience. If your reps are going to reiterate policies at check out, Jean needs to make sure that she thoroughly understands what your policies are. Jean was absolutely the worse associate ever. She needs to display more compassion and understanding for people. Her condescending persona is not what is needed in the service industry. Thank you for your time.Dr. Braylon Gorman-Foster
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July 2023 by John P
Terrible customer service. No one answers the phone. How does a 100 billion dollar company have this happen. How do they not have a representative at front of tire center at all time. Then you deal with employee and most are rude. Not exaggerating. I was on hold for 18 minutes then when I dropped car off and was in physical line for 20 minutes. Costco fix this.
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July 2023 by PAWAN RATHOUR
Got great price deal for 4 set of tyres. Installation is hassle free.
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May 2023 by Jam P.
This particular Costco is great because this is the only location I know that sells hard liquor! The liquor store is right next to the main entrance. Great prices for it too. It has a lot of selection and many of the same staples as other Costcos in the area. The lines move smoothly here so I tend to like shopping at this location.
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May 2023 by Joy C.
Cheap gas and pizza under the same roof? I'll be there! This Costco also has a liquor store attached; I haven't shopped there yet but next time I host a gathering I'll check it out. I enjoy their pizza, the crust is delicious. They always have fresh seafood and premade meals for when I don't feel like cooking that week. Did I mention the samples? Costco is one grocery store you can actually visit when you're hungry.
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April 2023 by Taylor C.
Always come here to shop but first time since I was a kid that we stopped and got food from the food court. It was very cheap for an entire pepperoni pizza and a strawberry sundae. The pizza came out fresh and was very good! We had plenty for leftovers and the strawberry sundae was delicious! You can't go wrong with it! 10/10 recommend
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April 2023 by Sharon LaMunyon
Fit me in late this evening to fix my soon to be flat tire. Excellent service!
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December 2022 by Rishi S
**Genuine service **I have a flat tire I went to near by perimeter atlanta Firestone first for service. They told tire can’t be fixed and suggested me to buy brand new tires from them.I believe tire can be fixed so went to Costco for second opinion. They fixed my tire for $10 and saved me from buying brand new tire for $200+Thank you Costco perimeter technician for providing genuine service