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February 2024 by Harrison Hop
I just graduated from PT here at BenchMark and can’t recommend coming here enough. I don’t think I’ve ever left a review anywhere before, but I felt obligated to after my experience here. They’ve helped my back go from trouble walking and getting out of a chair to being able to go on hikes, golfing, skiing, and lifting again. The whole staff is knowledgeable, supportive, and just enjoyable people to be around.
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November 2023 by Victor Silverman
Staff very helpful, kind, and caring. I'd strongly recommend them.
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November 2023 by Caitlyn Alligood
Everyone at this location is super nice and caring, Robin in particular is great! She really listens to you to understand what’s going on. I was nervous my pain wouldn’t go away after having it for so long but it did and I couldn’t be happier!
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September 2023 by Lauren Strickland
Great facility- caring, and friendly staff. Highly recommend Robin! It was my first time doing PT after years of on and off back pain. She truly is a miracle worker. She really listens and anticipates your needs. A true expert in her field. I feel so lucky to have found her, and because of her I am now pain free. That is priceless!
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September 2023 by Lauren S.
Great facility- caring, and friendly staff. Highly recommend Robin! It was my first time doing PT after years of on and off back pain. She truly is a miracle worker. She really listens and anticipates your needs. A true expert in her field. I feel so lucky to have found her, and because of her I am now pain free. That is priceless!
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August 2023 by Mary Ellen Hubbard
The therapists and staff make you want to go to therapy even when you don't want to go to therapy. Because you know they are doing the very best for you to be better than the time before you ever needed them. They listen, adapt and re-adapt as needed. I am never made to feel as tho I've failed, only that I was doing the wrong exercise for that moment.
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May 2023 by Rebekah P.
Dr. Fang has made a tremendous impact on my life. It's truly remarkable how much a skilled physical therapist can improve a person's quality of life.I had a knee replacement surgery which was a difficult one with complications that led me to become a borderline patient for a revision surgery (MUA) due to my lack of range of motion. Dr. Fang saw this as an inspiring challenge, took charge and helped me through the recovery process, guiding me every step of the way with a comforting smile. What's especially impressive is how Dr. Fang was able to tailor my treatment to my specific needs and abilities. He designed a personalized rehabilitation plan that worked for me, taking into account any limitations or challenges I faced. Dr. Fang included intensive and hands-on manual therapy. Dr. Fang was the only physical therapist I had worked with throughout the entirety of my recovery that took it upon himself to do so. It takes a special kind of skill and intuition to be able to do that, and Dr. Fang clearly mastered it. Dr. Fang and La Tonya worked as a wonderful team to provide individualized patient care that sets the bar for any healthcare provider. I drove over 45 minutes one way 4 days a week in order to receive this level of care and expertise. My recovery from knee replacement surgery was and is a journey that requires persistence, determination, and most importantly, expert guidance. Dr. Fang provided all of those things, and more. I whole-heartedly believe Dr. Fang quite literally saved my life. I know that I would not have been able to do this without him. I am so incredibly blessed to have such a skilled and compassionate physical therapist. He helped me regain my independence and mobility, and for that, I am forever grateful.Dr. Fang is a true professional who has exceeded all expectations. He is a compassionate, knowledgeable, and skilled provider. I have no doubt that anyone who works with him will receive the same level of care and attention that I have experienced.
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December 2022 by Barbara Aiken
Spotless facility. Extremely knowledgeable therapist. Super pleasant staff. I love this place. They truly addressed and fixed my problems. Would definitely recommend Benchmark at New Northside Drive.
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November 2022 by Rebecca Feldstein
Great facility and Jeff is awesome. 5 starts for sure!
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November 2022 by J Earp
Jeff is an amazing physical therapist. He's very thorough and knowledgeable. If ever in need in the future, I would definitely return and refer this location to friends and family. Thanks Jeff!
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September 2022 by AirlineInsider
Absolutely horrid front desk staff! I came into this office to get treatment information as well as costs with my insurance because I'd decided to not be an attorney-led accident case. The receptionist told me she would contact me by the end of the day. I waited 4 days with no follow-up. I called this morning and she was rude and had no information to tell me. I told her NO other PT office in Metro Atlanta had a hard time seeing exactly how much it would cost with my insurance and their prices. She was silent. I would not recommend this location AT ALL.
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June 2022 by Sharon Arrieta
Dr. Jeff McIntyre has to be one of the kindest compassionate, and most caring individuals I know. From the first day I hobbled into his office, he made me feel very relaxed and comfortable. The office was clean, well organized, and I knew I was in the right place. Having been a previous patient of Benchmark at a different location several years ago, I was somewhat familiar with the practice. Still, I chose this new location because of its easy access to and from work and the convenient parking. Dr. McIntyre throughly assessed my hamstring injury, and together we set a plan in motion. We knew the healing process would be long, but he worked with me diligently week after week, month after month, providing words of encouragement to help me achieve my goal of being able to run an 8-9 min mile again.Dr. McIntyre's assistant, Ashanti Murray, was superb. She introduced me to various new exercises, some of which I could incorporate at home, and pushed me on the days when I needed a little extra nudge. Armoni Williams, the front desk receptionist, was excellent; always pleasant and cheerful. She worked with me to get my appointments scheduled and was very accommodating when I had to make last-minute changes. The staff at this office went above and beyond, and I could not have asked for a better experience. I accomplished my goal on 5/30/22, running a 5k race, and placed 1st in my age group.Thank You, Dr. Jeff, Ashanti and Armoni.
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January 2022 by wesley mcdavid
Jeff does an incredible job of focusing on the physical ailment and working to rebuild the strength and function of the area (shoulder in my case). The facility is very clean and organized. Plus, I really appreciate the efficiency of my time spent within the facility.
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November 2021 by Aly P Julian
I’ve had such a wonderful experience here! They’re so friendly and tailor a treatment plan to my specific back needs. They set me up with an app that runs through the daily exercises and I’m already feeling relief after 3 visits!
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November 2021 by shontae gordon
Therapy at this location is A1 the physical therapist really listen to understand, the environment is always clean and friendly, I would recommend and seek treatment here in the future if ever needed
