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January 2024 by Charles Johnson
I had the pleasure of picking up a nebulizer today and the customer service was amazing!!!
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October 2023 by Lee Howard
The staff is extremely professional and knowledgeable. You are able to test the wheelchairs on the premises. I would highly recommend this location.
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October 2023 by Jennifer Gestar
Great service! Ernesto assisted me during my visit to the store. I highly recommend.
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October 2023 by Rebekah Mawuko
After visiting my podiatrist who informed me that I had 3 fractures in my foot and offered me a post-op shoe for $35 which did not help, I went to CVS and Walgreens to find a proper boot with no luck. Walgreens pharmacist sent me to ADA Medical Supply where Ernesto provided me with exactly what I needed after presenting several options and helpful advice.
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March 2023 by Cindi Mobbs
extremely rude male on the phone, hung up on me. I was inquiring about lift recliner chairs and I was working with my insurance to make the purchase. The extremely rude individual who answered the phone kept telling me insurance does not cover these chairs, and I told him that it did. I just was on the phone with insurance, he said we can’t help you and hung up on me, but someone should let him know that insurance does cover these chairs with a prescription. And you lost a sale of one or two of these chairs because he hung up on me.in response to your apology, yes the insurance will be paying for the lift recliner chair we are purchasing elsewhere. The insurance is paying 80%.
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August 2022 by Edward Hoffer
My family and I visited Atlanta from VA to see the Braves play. My hubs hurt his foot prior to our trip and it was REALLY hurting him the day of the game. After driving around ATL looking for a DME place, I found Adam's. The man in the store was so kind and thoughtful and allowed me to rent a knee scooter for a day so we could attend the game as a family. I brought it back the next day AND he remembered my name. Such a great place!
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August 2022 by SBW
Excellent service. Debbie Grant is very helpful processing paperwork for health insurance coverage for compression stockings.
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June 2022 by Andrew Bleke
I had potential surgery event w a ruptured tendon in my foot. I needed crutches and found ADA Medical Supply online. I visited the store and appreciate the great service that I received from Aniedl James. Ultimately, I had a bad sprain and no surgery was required. I returned my crutches for a trouble free return. The location is convenient and the folks provide a good experience. I’m a fan. ☺️
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April 2022 by Tim Olive
Debbie answered my email when I was having problems finding compression socks that fit. She told me I needed a special order item, which they could order, but suggested where I might be able to find it quicker and cheaper. How cool is that?The world needs more people like Debbie. Thank you.
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February 2022 by Kenn Smith
I just got off the phone with Ernesto and all I can say is I wish everyone who was involved with customer care would be like him. In just a few seconds he apologized and told me that they didn’t take my insurance. But instead of getting off the phone. He took the time to help educate me on DME and pointers on how to navigate the waters.I wish money was not an object because I would have driven to Sandy Springs to buy from him today. What a refreshing reminder of how it fella to have excellent customer service. I hope the ownership knows what a gem they have in Ernesto.
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February 2022 by Renee Renee
Mrs. Debbie took her time with me and ensured that everything would be okay. Mrs. Debbie went the extra mile and drove an hour away in traffic and back to get the necessary arm garment that I needed after my arm surgery from Mia aesthetics in Atlanta. If you are in need of any supplies for ,BBL. neck. arm. breast. please go see Mrs Debbie. Cynthia Swain from NC.
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November 2021 by Jose Morgan
Rented a hospital bed and a lift chair/recliner. Delivery was great! The young man was knowledgeable and courteous. Customer Service is the best. We needed an additional rail and they followed through with no problem. They were flexible with the dates, which was very helpful. Highly recommend ? ? ?
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September 2021 by Bindu Reddy
Aneidi was extremely helpful when we stepped in to replace a walker for my mother-in-law. He was friendly and knowledgeable and even offered a 3-day trial in case she didn’t like it. That really helped because she didn’t have to put in the effort to come in and try the walker. We were thankful that we found his store.
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August 2021 by John Thomas
Debbie and her staff are excellent to work with!! She understands your needs and goes above and beyond to assist you with your needs. If there is something or any questions you have for Debbie and her staff, they are there and quickly. I utilize her for my lymphoma needs, compression socks and stockings, leg wraps,Handicap accessories, items needed after my procedures and for general questions and assistance. Thanks ADA for all you do!!
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April 2021 by Greg Smith
Debbie does a great job of going over the product she is very patient and resourceful. I would recommend her to anyone who needs this type of service
