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September 2023 by ATLady
I was far from home and my skid plate started dragging while traveling… Called close to closing to see if they could fix it and they were able to fit me in last minute. Friendly and great service. Grateful for your help. Thank you!Service: General repairs & maintenance
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September 2023 by R Winters
J&J Tire & Service…new owner. I went in with an issue on my car, as we visited the island. The people at the business were professional and polite. They fixed my car, and showed me a photo of the issue. Their prices are Very fair. I felt like a local to the island when I left. They were great!Services: Auto body & trim repair
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March 2023 by Casey Lewis
Excellent service and diagnostics on my Mercedes and Jags!
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February 2023 by Gary Hatchell
Took my 2010 Mercedes Benz S 600 V 12 in for a front of car oil leak and engine light was on. I wanted an through estimate on any problems they found and any other recommendations that they felt the car needed because I advised them that my family and I were going on a long road trip. I left the car on a Sunday night with clear instructions to give me an estimate .I happened to be on St. Simons the following Thursday and since I had not received an estimate, I stopped in to their repair facility to find out it they had an chance to analyze everything the car needed.The young man at the desk said that they found out the reason for the oil leak was that it needed a two valve cover gaskets but had not completed a final inspection or have a total estimate yet but they did go ahead and change the oil. I asked why would you perform any work without my permission?In addition, I asked, are you telling me that you put $250.00 of new oil in my car without repairing the leak? He replied yes! I could not believe what I was hearing.I have been driving Mercedes for over 40 years and I have not ever heard of such incompetence.At this point, I asked that he present me a bill for the oil and labor and I would take my car to a reputable Mercedes repair facility. He said that he could not release my car even if I paid for the oil change without the owners permission.I was livid !!! I asked that he call the owner because I was going to pay him for work performed and take my car. This debate went on for 20 minutes and finally he agreed to release my car and when I got to my car, it would not start. Pretty sure it was running when I left it. They had a get a mechanic to jump start it.I paid the $250.00 in cash for work performed and asked for a receipt. He gave me a receipt but also mistakenly gave me the business print out copy showing their cost and retail of each part and and theirs labor cost.of a very detailed estimate that was two pages long with a total of $1,500.60.Now understand, he claimed that they did not have an estimate yet but handed me a complete estimate.So sad, if he had been truthful and given me me the $1,500.60 estimate, I would have of approved it and left the car.What the hell is going on here. I will forward the house copy of the completed estimate to the owner of what I consider a dishonest business.Gary HatchellService: Oil change
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April 2022 by Jeanmarie Farrell
Issac and the crew fixed up our mustang and mazda3! We had multiple services done to each including replacing 4 tires, and each service was communicated to me very clearly. I was impressed with Issac's knowledge, professionalism, and kindness. In my opinion, he does an exceptional job at managing clients' expectations and is also empathetic. No one wants to hear that he or she needs 2 MORE tires replaced, but at Southern Star, you know they'll do it right and they have your safety in mind. I will most definitely be returning for maintenance and routine service. Thank you Issac!!Services: Tire rotations
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September 2021 by Carlton Carden
Issac was incredibly great!! Dead alternator on ATL to Sea Island trip. They were fully booked. Issac got a tech to diagnose late Friday and order part. Part arrived Monday. Perfectly completed on Monday! Great German Shop!!!!
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July 2021 by James Keller
Things I appreciated about my experience:(1) Friendly service - everyone was so pleasant and kind(2) Under promised and over delivered - service was done faster than anticipated(3) Pride in the workI wish all my auto repair experiences were like this!Service: Tyres
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June 2021 by Alex Warren
Fantastic! My car’s tire light was on and I took it in thinking I’d just get it pumped up. However, not only did Southern Star fix my problem, but they got to the root of the issue. Mr. Isaac Daly found a nail in the tire that had never been found before. They plugged the tire and removed the nail, so my tire is now fixed for good! They were very quick, and went to work right away even though they were clearly busy. Isaac was very friendly and very competent: very good at his job and a smart and kind person. Thanks so much!Service: Tyres
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January 2021 by Rachelshannon Kirby
Excellent service
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December 2020 by George Poulakis
Excellent experience with Southern Star. Impressed with their expertise and speed of service.
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October 2020 by Courtney O'Steen
Southern Star Inc Is the absolute best! They do an excellent job! I have never had anyone take the time and explain things the way they did for me. They are very profession and so nice! Great experience from start to finish. From now on, this is my place.
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September 2020 by Jennifer Massey
Great experience! They were concerned about my safety and made me a priority on short notice. Very thankful.
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July 2020 by philip Andreae
They need to start wearing masks
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July 2020 by david wayland
This place went above and beyond my expectations. The engine work on my Audi was prompt, correct, and affordable. The customer care specialist Isaac is knowledgeable and takes pride in his job. I'll definitely be back!
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April 2020 by Julius Alexander
This place will rip you off for every last penny they can squeeze out of you. Came in for a synthetic oil change and wiper blade replacement. Charged $200. 50 dollars for labor. They had originally almost charged me DOUBLE LABOR. It was only after my questioning that the desk attendee realized he "accidentally", charged me for double labor. My grandparents have been coming for years, I've instructed them not to return. I for certain will not be returning.
