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August 2024 by James Bryant
Don’t use Island Cart LLC. Leaving one start because I can’t leave 0. Booked our cart in February for our trip in July no problem. The day it was supposed to be delivered they were running two hours late with the delivery so my wife called and told them it was unacceptable so they said they would make us the next delivery. They dropped the cart off rang the doorbell and ran mooning my wife and the doorbell camera of the condo we rented the whole way. My wife had time to see them mooning her and go back for her camera to snap a picture. The cart itself was in decent shape but the middle seat was being held together with a bungee cord and the fuel gauge had been disconnected. I determined it was ok enough for us to use but not something I would rent out to someone. We’ve been unsuccessful in reaching a manger or owner but needless to say we have rented from them for the last time. We had used them for 3 previous trips to the island with no issues, but this is crazy.
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July 2024 by Alison Albert
Terrible customer service and subpar carts. One even broke down on us while driving around the island. I’m sure this is not the norm, but how it was handled was not to our satisfaction. Hope others do not experience the same frustration while on vacation.
Response: For your information, I chose not to dispute the charges for the one working cart we had. Also, I was immediately able to find a replacement cart from another company after making just one phone call. Best of luck to you as a company on such a beautiful island.
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July 2024 by Carter Proctor
Absolutely would NOT RECOMMEND. We had a full reservation and an email confirmation about a reserved 6-seater golf cart. It was supposed to be delivered before noon on our trip. When the cart did not show, my mother called and asked about the time of arrival. The man who answered the phone is a complete imbecile and was extremely rude. My advice to everyone; save your money! DO NOT RENT FROM THESE PEOPLE. They are extremely rude and unhelpful and extremely unprofessional. If they can insult my mother and claim they have no carts even though we had an email confirmation, then they deserve no business. WOULD NEVER RENT FEOM THEM. SAVE YOUR MONEY!
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June 2024 by Mirium Luepke
They will not answer the phone! So frustrating!!!
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April 2024 by Brenda Slater
I rented bikes to have dropped off at our beach rental. I have rented from this company for 7 years. We came in on Saturday after 5. The bikes were left at our rental like they always do. The locks were on the bikes and locked. No code for the locks were emailed, texted or left for us. The shop was already closed. The shop was then closed on Sunday for Easter and Monday. We emailed and called a dozen times trying to get someone to give us the code for the bikes . They would not respond. They did charge us $219 on Monday for the bikes. We are still calling and emailing on Tuesday and no one is picking up. So now we have been charged and we still can’t access our bikes. No one has helped us or responded to us. How can we be charged for bikes we can’t use?
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November 2023 by Red Davis
Rented a golf cart for one day to attend Porchfest in Brunswick, GA yesterday. The island cart staff was very helpful and worked out a solution to drop a cart near the Porchfest neighborhood for us to use. Overall, we were very pleased with the cart and cost. The service was very good. We will definately rent from Island Carts again!!
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October 2023 by Stephen Motes
Prices seem good compared to others, however, be prepared for an older golf cart that is nothing like what you choose or look at on their website under “Our Fleet”. I chose based on their website and was very disappointed with what I received. The cart was old, dirty, the windshield was cracked, one of the back seatbelts did not work and it had no safety handles on the back to keep kids safe. When I called to let them know how I felt I was told that the cart was part of their fleet and there was nothing they could do. Price seems good until you see what you get !!
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September 2023 by B Gibson
Amazing place to rent from! Carts are a little older and not as fancy as some of the others we saw, however for the price it was worth it. The communication with the staff was amazing and they even dropped our cart off a few hours early! Definitely recommend a cart for visiting St Simons or Jekyll so fun!
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May 2023 by J M
BY FAR best rates on the island. The owner couldn't be nicer. Very accommodating and friendly, will definitely be renting from them again the next time I'm in town.Tax included with the advertised price, and you don't have to return the cart with a full tank of gas (the others require you to).I had first stopped at a different rental shop, but the prices were ridiculously higher, and the guy was not nearly as friendly...If you are looking for a place to rent a golf cart from, look no further!
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April 2023 by Cindy K.
Island Bicycle Were fabulous to work with and their bikes surprisingly comfortable and sturdy. Thank you
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February 2023 by Lindsey Reece
I rent from these guys every time I come to St. Simon’s. Everyone is very nice and accommodating, I prefer the carts higher up from the ground and they always get me what I’m looking for.It’s such a fun way to travel around the island ?
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June 2022 by 1travel777
We received a phone call on the day we arrived that our golf cart was delivered with instructions on usage. The golf cart had all the safety equipment for riding on the road. We used it for quick runs for ice and other essentials. It’s also a great way to explore the island. We used it to transport our beach stuff on the beach access.
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April 2022 by double_atl
I booked 4 bikes (2 kids, 2 adults) and a 6-seater golf cart for Spring Break. Right on time on Monday morning Daniel showed up with the cart and bikes. He took the time to give me the ins and outs of the island rules on carts and a few suggestions. The bikes were the easiest to pedal beach cruisers we ever had and the kids did great too. When we left, all I had to do was lock up the house, the Island Cart team took care of all their equipment. Highly recommend them to anyone visiting that needs rentals.
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April 2022 by 25bradleyr
They were extremely helpful and super easy to deal with and had the best prices on the island. Great way to get around the East Beach area. I look forward to renting from them again on our next visit.
Brad
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April 2022 by Jennifer V.
Terrific. Easy access from Pier Village. Fair prices and helpful staff. I wasn't sure what to expect in the form of a quality ride from an island rental place but was very pleasantly surprised! Bike rode great and was very comfortable (and we put a good amount of Island miles on yesterday).